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All reviewscinnamon rollsvery clean hotelfamily stayed hererewards membersroad tripstaff was friendlynice staylate at nightking roomnight stayindoor poolfirst floorthe young ladynext morningplenty of hot waterbeds were comfortableup to date
We enjoyed our stay at the Holiday Inn Express in Shamrock. Room was comfortable with nice up to date bathroom. Price was good. Staff was responsive to our needs. Breakfast was good. We were too tired to drive all the way to Oklahoma City. We...More
Response from April L, Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 18 May 2017
On my way to Albuquerque late at night and decided to stay here. Best decision ever. Very clean, modern and convenient. As I say, got in late and was very tired from driving. Laid on the memory foam mattress and was asleep in no time....More
Response from April L, Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 22 April 2017
Thank you for your kind review. We look forward to your stay with us again!
I'm a Marriott rewards member, so I always stay in Marriotts. However, every hotel in Amarillo was full when I pulled in, so I kept going East. This was the first hotel with a recognizable name. Clean, quiet, comfortable room; efficient and pleasant staff, very...More
Thank Gary K
Response from April L, Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 3 April 2017
Thank you for your review. We are glad you enjoyed you stay with us!
We wanted to watch the Thunder/Warriors game on tv, so we wanted to get a hotel for the night. First things first, the television in the room was good, and there was DIRECTV, so we were very happy about that. The Thunder lost, but that...More
Response from April L, Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 27 March 2017
We apologize for your experience. We will definitely talk to our staff and use this as a training opportunity.
Same hotel as before but you can tell something bad happened with the staff. It's like nobody cares anymore. Really sad. Front desk girl on Saturday was downright hostile when I interrupted her texting time to as a question. Things aren't the same. Use caution...More
2 Thank David S
Response from April L, Front Office Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 21 March 2017
We apologize for your experience. Our guest are very important to us, so we have taken your review to use as a training opportunity for our staff to hopefully assure that this does not happen again.