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Holiday Inn Express Hotel & Suites Shamrock North

116 reviews
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Traveller (21)
Room & Suite (28)
Pool & Beach (3)
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Overview
  • Excellent35%
  • Very good39%
  • Average19%
  • Poor3%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (116)Write a Review
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All reviewscinnamon rollsvery clean hotelfamily stayed hererewards membersroad tripstaff was friendlynice staylate at nightking roomnight stayindoor poolfirst floorthe young ladynext morningplenty of hot waterbeds were comfortableup to date
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11 - 15 of 113 reviews
Reviewed 7 May 2017

We enjoyed our stay at the Holiday Inn Express in Shamrock. Room was comfortable with nice up to date bathroom. Price was good. Staff was responsive to our needs. Breakfast was good. We were too tired to drive all the way to Oklahoma City. We...More

Thank Jeanne652012
Response from April L, Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 18 May 2017

Thank you for your review!

Reviewed 17 April 2017 via mobile

On my way to Albuquerque late at night and decided to stay here. Best decision ever. Very clean, modern and convenient. As I say, got in late and was very tired from driving. Laid on the memory foam mattress and was asleep in no time....More

Thank JackH74033
Response from April L, Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 22 April 2017

Thank you for your kind review. We look forward to your stay with us again!

Reviewed 31 March 2017

I'm a Marriott rewards member, so I always stay in Marriotts. However, every hotel in Amarillo was full when I pulled in, so I kept going East. This was the first hotel with a recognizable name. Clean, quiet, comfortable room; efficient and pleasant staff, very...More

Thank Gary K
Response from April L, Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 3 April 2017

Thank you for your review. We are glad you enjoyed you stay with us!

Reviewed 25 March 2017 via mobile

We wanted to watch the Thunder/Warriors game on tv, so we wanted to get a hotel for the night. First things first, the television in the room was good, and there was DIRECTV, so we were very happy about that. The Thunder lost, but that...More

Thank Courtnan
Response from April L, Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 27 March 2017

We apologize for your experience. We will definitely talk to our staff and use this as a training opportunity.

Reviewed 18 March 2017 via mobile

Same hotel as before but you can tell something bad happened with the staff. It's like nobody cares anymore. Really sad. Front desk girl on Saturday was downright hostile when I interrupted her texting time to as a question. Things aren't the same. Use caution...More

2  Thank David S
Response from April L, Front Office Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 21 March 2017

We apologize for your experience. Our guest are very important to us, so we have taken your review to use as a training opportunity for our staff to hopefully assure that this does not happen again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Indoor pool
Details
Price range
USD 93 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 93 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (28)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Ruth W
17 July 2016|
AnswerShow all 3 answers
Response from David S | Reviewed this property |
Unsure. Ours was perfect
0
Votes
DebbieInHouston2013
28 April 2016|
AnswerShow all 2 answers
Response from terry h | Reviewed this property |
We don't have pets so wouldn't notice any sign
1
Vote
Room Tips
"Go to another hotel."
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"3rd floor rooms have high ceilings"
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"Everyroom we have had has been great."
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"We choose rooms a distance away from the elevator and ice machine."
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