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Hampton Inn & Suites Schertz

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Traveller (32)
Room & Suite (25)
Dining (1)
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Overview
  • Excellent59%
  • Very good26%
  • Average7%
  • Poor4%
  • Terrible4%
Travellers talk about
“new braunfels”(23 reviews)
“san antonio”(25 reviews)
“queen suite”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Schertz
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Schertz
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (444)
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246
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18
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All reviewsnew braunfelssan antonioqueen suiteeasy accesscomplimentary breakfastroom was cleanwafflesexcellent hotelwould stay here againthe breakfast areanice stayeach morninggreat customer servicegreat place to staygreat roomenjoyed my staybusiness trip
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11 - 15 of 437 reviews
Reviewed 9 March 2018

Very accommodating and kind staff. School basketball team stayed here for tournament and it was recommended by tournament staff. Hotel staff told me over the phone that we could book for 2 nights and cancel the second night if we didn't advance for same price....More

Review collected in partnership with Hampton
Thank rbradf0rd
Response from Danielle M, General Manager at Hampton Inn & Suites SchertzResponded 11 March 2018

First and foremost thank you for taking time out of your busy schedule to review our hotel during your stay. It was a pleasure having your team stay with us and look forward to your future visits. Please feel free to contact me during your...More

Reviewed 4 March 2018 via mobile

I was there for a training session. The conference room was very nice. The clerks were always friendly, kind and helpful each day we were there for five days. I recommend this location anytime needed for special events.More

Thank D5608QAroberts
Response from Danielle M, General Manager at Hampton Inn & Suites SchertzResponded 6 March 2018

First and foremost thank you for taking the time to take our survey, we greatly value you as our guest and appreciate your feedback as it is what helps us in the continuous improvement of our service and product. We hope we get to be...More

Reviewed 28 February 2018 via mobile

We have had the best experience ever at this hotel. We travel for work and set up in meeting rooms. We have had a variety of experiences but this hotel has been outstanding. Fron the front desk staff (Destiny, and Kalli, )all of the breakfast...More

Thank pjziggy63
Reviewed 21 February 2018 via mobile

This is a perfect hotel for a quick stay. The staff was extremely friendly. The hotel rooms were very clean. I would recommend this hotel for any occasion. There was very easy access to highways. It is close to a wonderful grocery store (HEB), gas...More

Thank Jessica H
Reviewed 10 February 2018 via mobile

Very clean hotel with friendly and knowledgeable staff. They went above and beyond. Breakfast was actually delicious. We were not disappointed. Location is perfect and close drive to downtown San Antonio. We will return and be staying again in the future.

Thank Mike A
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 104 - USD 202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 104 - USD 202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (25)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"head to the back of the hotel far from the freeway, slept like a rock."
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"Look elsewhere"
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"Consider elsewhere! Management and staff lack customer service skills!"
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"To choose a good room, dont believe you should stay at this place!"
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