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BEST WESTERN San Marcos

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209 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN San Marcos
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Showing 188: English reviews
Coimbatore, India
Reviewed 19 January 2016

I am staying at this Hotel for the 5th time in around 15 months and every time just got better and all the staff here is caring as ever as they did in the first time. Whenever I visit San Marcos, i do not even evaluate other Hotels and it has become my default Choice.

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Helpful?
1Thank Pradeep R
Katy, Texas
Reviewed 7 December 2015

Made a last minute reservation for my son and myself to stay overnight for a lax tournament in the area. Front desk clerk was super helpful as there was a problem with my reservation and very friendly. She made a late night check in that could have been horrific into a comedy of near epic proportions. Okay, the hotel. First...

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Thank liroi
Houston
Reviewed 4 December 2015

The hotel was perfect for our stay. I will stay there again. I wish I had known about it before. Our son attends Texas State University, and the hotel was clean, accommodating, and centrally located, with a great price.

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Thank Theresa R
Rockport, United States
Reviewed 22 November 2015

A very accommodating pleasurable stay. The rooms are very clean, the beds are very comfortable, the coffee is excellent and the staff is very professional! I highly recommend Best Western San Marcos, TX., for your next hotel.

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1Thank Diana I
Davis,OK, United States
Reviewed 10 November 2015

We always enjoy our stay at the Best Western in San Marcos. The staff is very friendly and helpful and it is a good value for the money. We will go back. The hotel is always clean and attractive. The breakfast is good. We stay there every time we go to San Marcos and have always been satisfied with our...

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1Thank Maudie H
Marble Falls, Texas
Reviewed 8 November 2015 via mobile

Our toilet over flowed for no reason at 4am!! It flooded so bad it got the carpet wet! They had to move us to a new room that was a smoking room! It smelt awful! Keep in mind this was all at 4am! The staff had attitude too! The only nice guy was the one who darted up to our...

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Helpful?
Thank Blakley S
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review

Dear Blakley S, Thank you for taking time to review us online, we really appreciate your feedback. We, at Best Western San Marcos strive to make each guests' stay comfortable however, we failed in your case due to toilet overflowing. I apologize on be half our entire team. I am glad my front desk associate was able to help you...

League City, Texas
Reviewed 8 October 2015

Nice, clean motel with indoor entrances to rooms. We stayed on the 1st floor on the side away from I-35 so it was pretty quiet. There is no elevator to the 2nd floor so ask for a 1st floor room if suitcases are heavy or mobility is an issue. Misty worked very hard to provide us with a great breakfast....

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Thank Linda M
Rowlett, Texas
Reviewed 5 October 2015

I normally stay at Best Western Hotels when ever I travel and I can tell you this one did not meet or even com close to expectations. When we arrived the room (#100) was ok at first site but once I began to look around I found blood on one of the pillowcases and then the remote for the tv...

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Helpful?
Thank Jill C
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review

Dear Jill C, Thank you for taking time to write review on your recent stay at our hotel. We strive to provide our guest a comfortable and clean stay but unfortunately, we failed to do so in your case. We sincerely apologize for this. After I read your review, I already contacted our linen cleaning vendor and spoke to my...

San Antonio
Reviewed 28 September 2015

It is surprising how busy this place is. Arrived at check-in time and had to wait behind large group. Front desk staff was very efficient assigning rooms and only had to wait 10 minutes. Desk clerk did recognize I was a Best Western Diamond rewards member and asked if I had a room preference for first or second floor. I...

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Thank STEVEN D
Fort Worth, Texas
Reviewed 16 September 2015 via mobile

There are bugs all over this place. Television does not work. There were stains on 2 out of the 4 pillows. My room was very freshly painted, didn't take long to get a headache from the fumes. I found a long hair in a towel.

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Helpful?
Thank s_yseb
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review

Dear s_yseb, I really appreciate for your time to write this review online regarding your recent stay at Best Western San Marcos. We strive to provide the highest level of comfort and enjoyable stay for our stay and in attaining those goals, feedback from our guest really helps to improve on where we are lacking. I sincerely apologize for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Business Centre with Internet Access

Additional Information about BEST WESTERN San Marcos

Address: 917 I-H 35 North, San Marcos, TX 78666
Region: United States > Texas > San Marcos
Price Range: $115 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Marcos 2.5*
Number of rooms: 50
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Also Known As:
San Marcos Best Western
Hotel Style:
#2 Best Value Hotel in San Marcos
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Questions & Answers

Questions? Get answers from BEST WESTERN San Marcos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room not facing the highway”
 of 5 bubbles thomaswB2894YS, 23 Sep 2016 | Read review
“Our room was near the lobby & where the complimentary breakfast was. A room farther down the hall would work.”
 of 5 bubbles DeniseS936, 23 Mar 2016 | Read review
“odd numbered room side as the even faces the freeway”
 of 5 bubbles liroi, 7 Dec 2015 | Read review
“1st floor, side away from entrance”
 of 5 bubbles N8483MNlindam, 7 Oct 2015 | Read review
“Maybe the 2nd floor won't have bugs”
 of 5 bubbles jillc863, 5 Oct 2015 | Read review
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