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Hampton Inn & Suites San Marcos

492 reviews
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Traveller (26)
Room & Suite (20)
Dining (2)
Overview
  • Excellent48%
  • Very good32%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“red lobster”(12 reviews)
“donuts”(8 reviews)
“room was clean”(27 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites San Marcos
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (492)Write a Review
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Show reviews that mention
All reviewsred lobsterdonutsroom was cleantexas statethe hotel staffgreat stayyogurtconvenient locationparking lotwould stay here againmorning breakfastfrontage roadcomplimentary breakfastnice place to stayother hotelsup to datestaff was friendly
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81 - 85 of 468 reviews
Reviewed 29 November 2016

I was extremely disappointed with this hotel. It looked nothing like the picture on the website. I reserved a suite but was given a room that had beds couch and bathroom all in one room. The bathroom is very small as well. I will never...More

Review collected in partnership with Hampton
1  Thank harrietthomas8
Response from HiltonNB, Owner at Hampton Inn & Suites San MarcosResponded 9 December 2016

Thank you for taking the time to respond about your recent stay. I can understand your frustration when expecting one type of room only to find it to be different upon arrival. I have reviewed our Hilton website and all photos appear to be true...More

Reviewed 28 November 2016

My husband and I have stayed at the Hampton in many cities before but this is the first time that I had an experience that I was not satisfied with. Our toilet in our bathroom did not work and when we reported it housekeeping brought...More

Review collected in partnership with Hampton
Thank 421latoryah
Response from HiltonNB, Owner at Hampton Inn & Suites San MarcosResponded 9 December 2016

I am sorry to hear that you experienced a problem with the toilet in your room, it is not our practice to simply deliver a plunger. This is something that a hotel employee should handle, whether it be a mainenance person, housekeeper, or front desk...More

Reviewed 20 November 2016

This hotel needs to be remodeled. The rooms are very dated and mine had a very pungent smell. The bed and the pillows, were uncomfortable. The bathroom was the worst part. The fitness room was extremely small and limited.

Review collected in partnership with Hampton
1  Thank John M
Reviewed 20 November 2016

Paid almost $200 for 1 night and we could not find a working ice machine on any of the 3 floors, the room had an odor and the bathroom ceiling was falling from what looked to be water damage room (210More

Review collected in partnership with Hampton
1  Thank 778mandiem
Response from HiltonNB, Owner at Hampton Inn & Suites San MarcosResponded 4 January 2017

Good afternoon, I apologize, you are correct, we did have an unfortunate weekend where 3 of our 4 ice machines decided to break. I purchased 1 new machine and the other 2 have been repaired. I have had housekeeping and maintenance both address room 210....More

Reviewed 15 November 2016

I could tell that the duvet and sheets and pillow covers were fresh. Best idea I've seen and felt in decades at hotels. They deserve to put the note on the headboard. A good sleep. Usual pleasant staff and cleanliness throughout. A tad hard to...More

Thank toadandbear
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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 105 - USD 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in San Marcos
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 105 - USD 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in San Marcos
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (26)
Room & Suite (20)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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LibraryLady
26 July 2014|
AnswerShow all 3 answers
Response from |
We have guest laundry facilities on the 2nd and 4th floor of the hotel.
0
Votes
Room Tips
"Avoid this hotel"
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"We were on the third floor and being so close to the freeway the room was very quiet"
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"eat the waffles"
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"Interstate on one side, and UPS on the other. We had no noise issues on the UPS side."
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