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Summit Inn Hotel and Suites

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57 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

There was hair in my bed, the comforter had cigarette holes (non smoking room!), mold and mildew all over the walls, the carpet was absolutely filthy, water had a steady stream in tub could not turn it off, I wouldn't stay here again if they paid me. Absolutely disgusting!!!!!!!!!!!! If I could give this a zero star I would!!! Worst... More 

Helpful?
Thank Katelyn S
Newalla, Oklahoma
2 reviews
Reviewed 19 September 2016

I tried to save me some money and I got what I paid for. Lobby bathroom was out of order. 2" Texas size cock roach in lobby welcomed me when I checked in. Ice machine broken, lights to vending area off or not working. Room is outdated, torn worn carpet, stains, toilet seat broken, light fixtures were 60's wiring....sockets old,... More 

Helpful?
Thank johnkherriniii
1 review
Reviewed 7 July 2016 via mobile

Only reason we stayed here was because their website said they had laundry. Washer broke. When requested it to be fixed they said third party they had nothing to do with it. Then they shouldn't advertise it as an anamitte. Dirty dirty place mold everywhere.

Helpful?
Thank Judy P
Summit I, Manager at Summit Inn Hotel and Suites, responded to this review

Hello Judy, Im so sorry you faced these issues, our goal is to provide the best stay possible for you and im disappointed to see that we didn't do that. I want to assure you that the washing machine has been repaired, I know we have already spoken in person on this matter, but if there is anything more you... More 

Carnelian Bay, California
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 May 2016

We travel for long periods of time, have decided that driving our car and staying in inexpensive hotels makes more sense than campgrounds, rvs, hostels.... So we click the Price, low to high button, and ignore the negative reviews. I wonder if some people watch a bit too much Hotel Impossible. Okay, bad experiences do happen, even in the best... More 

Helpful?
Thank larryheer
Summit I, Guest Relations Manager at Summit Inn Hotel and Suites, responded to this review

Hello Larryheer, We are very happy that you enjoyed your stay with us! We enjoyed having you! Please come back anytime! Im glad to hear our staff was courteous, we take customer service very seriously and this is the kind of feedback we love to see! Thank you so much! More 

Temple, Texas
Level Contributor
4 reviews
Reviewed 9 May 2016

Room was smelly, toilet ran all night long, reservation was lost , continental breakfast was nasty. Trash overflowing on the second floor. No place to put luggage. Air conditioning was not working. Asked for king size bed and got full. Bed was uncomfortable. No place to sit in the room or outside. Carpet was disgusting. Would not recommend this place... More 

Helpful?
Thank bhsmadrigal2006
Summit I, Guest Relations Manager at Summit Inn Hotel and Suites, responded to this review

Hello bhsmadrigal2006, We are so sorry you didn't enjoy your stay with us! we take customer service very seriously and have a Guest representative available 24/7. We appreciate your feedback and have definitely addressed these issues. Please consider giving us another shot, so we can provide you with a better experience. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 March 2016 via mobile

This was a terrible experience. When we arrived we were greeted by a staff member who was too busy with the phone. When she was done talking on the phone rudely informed us the hotel was booked before we showed her our reservation confirmation. When we arrived inside our room we were greeted with the smell of marijuana just steps... More 

Helpful?
1 Thank Ariel E
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2016 via mobile

Avoid at all costs!! Awful, smelly, humid, dingy room. First, our room was not ready for an hour after our scheduled check in time. Next, no elevators. Gotta drag everything up the stairs. One of the steps is LOOSE. Only more disappointment & frustration once you get into the room. The AC was on , but the room was humid... More 

Helpful?
1 Thank mchavez79
Austin, Texas
Level Contributor
94 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 October 2015

I can honestly see why the reviews are all over the board. With guests coming in town for a funeral, we needed overflow accommodations. The first room I got was very nice, spacious, clean and had everything it was supposed to have. The second room was entirely opposite. Filthy, stained carpet, walls, and sheets. It was missing towels and pillow... More 

Helpful?
Thank Janice V
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2015 via mobile

We came to San marcos to school shop so we stayed at summit inn and as soon as we get here it smells like a dump there were trash cans all around the hotel up stairs and down stairs over flowing with trash and as soon as we get in our room it stinks and there is dog food everywhere... More 

Helpful?
2 Thank Andrew R
San Marcos, Texas, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 July 2015

I arrived a the Summit Inn, after spending all day moving out of my apartment. I just needed a bed for the night while I waited for my new place to become available, it happened to be right down the road from my old apartment. When I first entered the room it looked very nice, I went to the bathroom... More 

Helpful?
3 Thank Justin P

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Summit Inn Hotel and Suites

Address: 1433 IH 35 North, San Marcos, TX 78666 (Formerly Quality Inn)
Region: United States > Texas > San Marcos
Price Range: $64 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Summit Inn Hotel and Suites 2*
Number of rooms: 93
Reservation Options:
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Also Known As:
Summit Hotel San Marcos
Quality Inn San Marcos
San Marcos Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Summit Inn Hotel and Suites staff and other travellers.
1 question
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Grand Prairie, Texas

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Questions? Get answers from Summit Inn Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor above pool, unless you have mobility issues.”
 of 5 bubbles larryheer, 16 May 2016 | Read review
“DO NOT get room #237”
 of 5 bubbles 658janicev, 23 Oct 2015 | Read review
“Never Again, please make sure your stay somewhere else!”
 of 5 bubbles marksP9986UM, 27 Jun 2015 | Read review
“Ask for rooms in the back of the hotel if possible (quieter)”
 of 5 bubbles slee0722, 25 Jun 2015 | Read review
“anywhere but here”
  • patched bathroom door
  • sink corner dirt
  • feces on toilet that manager scratched off with his fingernail
  • bed cover on arrival
 of 5 bubbles dorih445, 6 Jun 2015 | Read review
5 of 5
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