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Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center

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Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center
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1,061 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center
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Showing 1,024: English reviews
Houston, Texas
Reviewed 11 September 2016

Embassy Suites consistantly gives quality service and they are a clean and pretty hotel. We stay here every year and especially enjoy the breakfast that is included with your stay. The staff is very friendly. The parking lot can get crowded - we were her Labor Day weekend though. Surprisingly, as crowded as the parking lot is, the hotel handles...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Linda K
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Linda K, Thank You for being a repeat guest at the hotel. I am pleased you enjoy the cleanliness and the breakfast. I hope you will return again in the future. Larry Cooper General Manager

McKinney
Reviewed 8 September 2016

The hotel was sold out, I had my reservation a month ago and when I got there to do check in after 4pm like they required I had to wait for 3 hours. And they gave me all my rooms in different floors after it was done through a link to have them all in a block.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Pilar O
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Pilar O, Thank You for staying with us when visiting San Marcos. I apologize for the issue with your room you reserved not available at check in time. I hope you will return in the future and have a pleasant experience. Thank You Larry Cooper General Manager

Reviewed 7 September 2016

The hotel is very close to the outlets with easy freeway access. Typical embassy with central lobby and open floor plan. We have stayed here many times over the years and it is starting to show wear but is kept very clean. Breakfast is always plentiful and the made to order omelets are a treat. The manager reception nightly is...

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Helpful?
Thank Kris S
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Kris S, Thank You for being a repeat guest at the property. I appreciate your loyalty and the nice comments. I have noted about the premium floor and hope you will return again in the future. Thank You Larry Cooper General Manager

Edmond, United States
Reviewed 6 September 2016

This used to be a go-to hotel for our group. Never again at this rate with the service that was provided this go around. From the time of check-in through the entire stay it was obvious that either management has changed or overall customer service is no longer important at this location. The excuses and lying that was going on...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John A
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear John A, Thank You for taking the time to comment on your stay. I apologize for the issues you encountered and have discussed this with the team to correct in the future. I am pleased you are a past guest and hope you will return in the future. Thank You Larry Cooper General Manager

San Antonio, TX
Reviewed 6 September 2016

Once again came here for a convention in August. I'm happy to say that there was some improvements over the last stay, and other issues remain the same. Check in could not have been quicker, and the rooms were cleaned more thoroughly than on previous trips. That being said, the hotel is even more worn since my last review, and...

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Helpful?
Thank Gideon_Krasmanic
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Gideon_Krasmanic, Thank You for being a return guest at the hotel. I was pleased you did see improvement in the hotel and have noted the housekeeping issues and wear and tear of the room. Thank You and hope you will return in the future. Larry Cooper General Manager

Reviewed 6 September 2016 via mobile

Stayed here Labor Day weekend. Nice stay. They serve breakfast and the cook at the omelet station was very personable. Had a couple of drinks at the bar even though they have a happy hour set up. Andrew the bar tender was great, good service and great recommendations on local restaurants. Jack the bell man was very helpful and could...

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Helpful?
Thank David D
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear David D, Thank You for the nice comments about your stay over Labor Day weekend. I appreciate you mentioning the service from Andrew and Jack and have passed this on to them. Thank You and hope you will return in the future. Larry Cooper General Manager

Denton, Texas
Reviewed 4 September 2016 via mobile

We loved staying at the Embassy, everyone was so nice including the people at the restaurant and bar. Easy to get there and get out to check out the city. I would recommend staying here, be careful though the drinks are pricey, take advantage of the complimentary drinks from 530 to 730.

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Helpful?
Thank sumwil
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear sumwil, Thank You for taking the time to comment on you stay. I was pleased you enjoyed the hotel and was able to check out the city. Thank You Larry Cooper General Manager

Providence
Reviewed 3 September 2016 via mobile

Stayed three nights at this hotel on a business trip. Very nice hotel and great location if you want to visit Austin and San Antonio. Halfway between each city but at a lower rate, around $135 a night. That included a free cocktail hour from 6 to 7:30 with apps, and free breakfast which had an omelette station. Rooms were...

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Helpful?
Thank Pyradisehill
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Pyradisehill, Thank You for staying with us and commenting on how you enjoyed the hotel. I am pleased you enjoyed the cocktail reception and large suites. I hope on your next trip to the area you will stay with us again. Larry Cooper General Manager

Fort Worth, Texas
Reviewed 1 September 2016

The lobby furniture is very used and visibly. The room had a musty smell (most hotels do) and bed was not comfortable at all. Seems like it could use some updates in the rooms, overall was dingy. The great thing is they offer free happy hour from 5:30-7:30 each day! Breakfast was ok, typical free breakfast. Sitting area is very...

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Helpful?
Thank Reviewmomma
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear reviewmomma, Thank You for taking the time to comment on your recent stay. We are in the process then next month of updating the lobby carpet and furniture and hope you will return to see it. I have also discussed your other concerns wit the team. Thank You Larry Cooper General Manager

Columbus, United States
Reviewed 28 August 2016

There were issues with things in my room last year which should not have been there and resulted in medical issues and dry cleaning bills. Last year, the old manager made some promises to compensate my extra expenses, but never followed through. This second stay was totally fine. Thanks to Duke, the new manager who offered a gift certificate to...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mary S
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Mary S, Thank You for being a repeat guest to the property, I apologize for the issues last year and pleased that you had an enjoyable stay this year and Duke was accomidating. Thank You and hope you will return in the future. Larry Cooper General Manager

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Near Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set just a short drive from the bustling center of downtown San Marcos, the Embassy Suites San Marcos - Hotel, Spa & Conference Center is a contemporary and spacious hotel that offers more space, flexibility and freedom during your stay. Each of the San Marcos hotel’s 283 two-room suites provides a superb range of modern hotel amenities, including two flat-screen TVs and high-speed internet access. Whether you want to dine on a complimentary cooked-to-order breakfast or prepare one yourself with the suite’s mini refrigerator, microwave oven and coffeemaker, our hotel in San Marcos, TX is designed to give you more freedom. ... more   less 

Additional Information about Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center

Address: 1001 E McCarty Ln, San Marcos, TX 78666-1080
Region: United States > Texas > San Marcos
Price Range: $202 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center 3.5*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotwire, Orbitz, Hotels.com, Travelocity, Priceline, Cancelon, Booking.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites San Marcos Hotel San Marcos
Hotel Style:
#1 Green Hotel in San Marcos
#1 Business Hotel in San Marcos
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 9th floor facing the front of the hotel (south) and the view was nice - overlooking the countryside and the outlet mall.”
mitchf895, 20 Apr 2017 | Read review
“The hotel is atrium style as are most ES. We booked 6th floor, were upgraded to 9. Just near elevator, did not hear a thing!”
KateSoFla, 18 Apr 2017 | Read review
“Be Prepared For Rude, Careless Front Desk Staff!!!!”
queenola, 30 Mar 2017 | Read review
“The Suites are fantastic, and great for families.”
641leons, 28 Mar 2017 | Read review
“pay for upgrade for premium floors well worth it.”
bellnhow, 22 Mar 2017 | Read review
5 of 5