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Candlewood Suites Austin-Round Rock

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91 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Austin-Round Rock
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Showing 89: English reviews
Plano, Texas
Reviewed 21 February 2016 via mobile

Me and my girlfriend stayed one night at this hotel. We checked in February 19 and left the following day. We stayed in a Beautiful room, felt at home during the visit. Very comfortable. Friendly staff. My only complaint is we had to wait a little bit to check in when we first arrived.

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Helpful?
Thank Ashley B
Hudson, NH
Reviewed 21 February 2016 via mobile

We spent 10,000 points for a free night. Our second of three Candlewood's in a row. All were excellent. We would gladly stay again. Easy to find as it's right on the I35 access road. A train went by within minutes of checking in, but we did not hear one all night (fan on).

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Thank guicide
Corpus Christi, Texas
Reviewed 22 January 2016

Everything was good but hotel was clean and it was right on the highway so very convenient. The fitness center was better than expected. Kitchen stuff all worked too. Bed was comfy, tv was small and far from bed though.

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Thank Thomas K
Raleigh, North Carolina
Reviewed 1 December 2015

Nothing fancy but an excellent value with fully stocked kitchenettes. Close to interstate and only about 20-25 minutes from Austin (depending on traffic which can be terrible on I-35 in central Austin area). We stayed one night on two different dates. There is a nice borrowing area for special needs and appliances. There is also a workout room and common...

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Thank Ancheviaggio
Reviewed 21 September 2015 via mobile

Just spent the past weekend there and have stayed at other Candlewood Suites before but this one was by far one of the cleanest hotels I've ever stayed in. Staff was friendly and the AC blew very cold which is important in Austin because it was hot outside during our stay. Comfy beds and I nicely equipped suite just as...

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Helpful?
Thank Delvin M
Crystal C, Manager at Candlewood Suites Austin-Round Rock, responded to this review

Thank you so much for your feedback! We are pleased to know we were able to meet your expectations and look forward to you staying with us again.

Reviewed 6 August 2015 via mobile

Great place to stay. We rolled in late (around midnight) with no reservation and needed a good, clean, PET FRIENDLY, place to stay for the night that didn't charge us an arm and a leg to have our beloved family dog with us (FYI--most hotels in Round Rock charge a $75.00 NON-REFUNDABLE pet deposit, which is crazy. Candlewood only charged...

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1Thank Alli C
Reviewed 2 August 2015

Clean, available and first-rate accommodation. Superior quality and exceptional...customer-oriented service. Swift. Best Value. I look forward to my next experience. Will become a program member and only look to stay at this home away from home. There is none better. I guarantee your experience will exceed your expectation in time, space and value.

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Thank Bobby P
Austin, Texas
Reviewed 18 April 2015

okay-ish, but feckless staff [altho mostly nice, except for maintenance who are both mean & incompetent]; torn arm cover on easy chair, get a back room, bring your own snacks or drop a mint on their store, kitchen/icebox/furnishings okay [likewise gym], equal priced have breakfast. Hard to find, out in the boondocks.

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Thank thchandox
IHGCare, Guest Relations Manager at Candlewood Suites Austin-Round Rock, responded to this review

Dear thchandox, Thank you for taking the time to post a review of our property. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the...

Hamilton, Texas
Reviewed 27 March 2015

I was a bit put off by the route you take to get to the hotel from I-35, but after getting there (near a one way access road I became more impressed. The facility was very clean, reception was swift and friendly and the room was large! We did not hear any traffic noises from I-35, nor any noise for...

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Helpful?
Thank Sojourner-Texas_USA
Nikki P, General Manager at Candlewood Suites Austin-Round Rock, responded to this review

I am so please you enjoyed your stay with us in Round Rock! The access roads can be confusing and I am glad you made it safely here. We hope that every guests feels as comfortable as you did and I'm glad that the hotel met your expectations and that the team here was friendly. Thank you so much for...

Oskaloosa, Iowa
Reviewed 6 February 2015 via mobile

Stayed at the candlewood in Round Rock, TX recently for a few nights. As others have mentioned it is on the frontage road but I found the noise to be a non-issue. The picnic area in the back was the perfect place to unwind a bit and enjoy the glorious mid Texas weather. Now the thing that made the stay...

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Thank pfisher36

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection.At the Candlewood Suites Austin Round Rock Hotel, we put the amenities where they really count: in your room. We are located on IH 35, near Dell Computers and close to restaurants, attractions and shopping centers. Downtown Austin, Austin City Limits, Southwestern University and the University of Texas are all within a 20 minute drive of the hotel. The Dell Diamond with Round Rock Express baseball is 5 minutes away. The Candlewood Suites Round Rock Hotel is conveniently located within 3 miles of Round Rock Hospital, and less than 5 miles from the new Round Rock Premium Outlet center. All guest rooms in the hotel feature full kitchens and one queen size bed. The Candlewood Suites Round Rock hotel offers complimentary laundry facilities, a full fitness center, business desk in the lobby with Internet and both wired and wireless high speed Internet connections in guest rooms. The Candlewood Suites Round Rock hotel is pet friendly. A non-refundable pet fee of $75 to $150 is required along with a signed pet agreement at check-in. Documentation specifying that all vaccinations are up to date must be available. Call hotel for a copy of the full pet policy.The maximum number of guests (including children) allowed per room is 2 in a room with one bed or 4 in a room with 1 queen and a sofa sleeper. ... more   less 

Additional Information about Candlewood Suites Austin-Round Rock

Address: 521 S Interstate 35, Round Rock, TX 78664-6602
Region: United States > Texas > Round Rock
Price Range: $114 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Austin-Round Rock 2.5*
Number of rooms: 98
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Also Known As:
Candlewood Suites Round Rock Hotel Round Rock
Candlewood Round Rock
Round Rock Candlewood Suites
Hotel Style:
#3 Romantic Hotel in Round Rock
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Austin-Round Rock staff and other travellers.
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Questions? Get answers from Candlewood Suites Austin-Round Rock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the third floor next to the engineering room. Our room was near the front away from the noise of the many trains.”
 of 5 bubbles KayTucson_ArizonaUSA, 24 Jun 2016 | Read review
“Back side of property might have less noise from interstate, but not sure”
 of 5 bubbles hannesmom, 3 Jun 2016 | Read review
“Rooms on the east side are better.”
 of 5 bubbles AllanW648, 17 May 2016 | Read review
“Make sure you can see your car, it's a rough area.”
 of 5 bubbles thomaskY500ST, 21 Jan 2016 | Read review
“Room on backside to minimize noise from Interstate.”
 of 5 bubbles Ancheviaggio, 1 Dec 2015 | Read review
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