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Hampton Inn Austin-Round Rock

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Hampton Inn Austin-Round Rock
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495 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Humble, United States
Reviewed 25 September 2016

This hotel and friendly staff were my heroes! I was booked at another hotel nearby for a business trip and it was horrible. I saw how close this hotel was and the price wasn't that much more! Thank you so much for your southern hospitality!

Review collected in partnership with Hampton
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Helpful?
1Thank Valerie R
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear Valerie R, What a great review to see! I am so glad we were able to turn your horrible business trip into a great experience in hospitality! We love to make every experience great, and take pride in providing a high level of service. Thank you for taking the time to give us a shout out, and we hope...

Reviewed 25 September 2016

The woman that checked me in was very friendly and sociable. However when checking out I advised the woman at the desk that the 11 year old found a tack pin side up on the floor by the bed that morning and also that the frame of the bed was sticking out form under the mattress and that I hit...

Review collected in partnership with Hampton
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Helpful?
1Thank Ashley w
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear Ashley w, Thank you for taking the time to write such an in depth review. We greatly value your feedback! I see you scored us highly overall, which is great to see! However, your review details some definite areas for improvement. I thank you for bringing all of this to my attention. I assure you the issues have been...

Las Vegas, United States
Reviewed 24 September 2016

This Hampton Inn is pet friendly and FAR exceeded our expectations. We stayed five nights and all return next week for an additional two before heading Eastward. Foram at Check in was exceptional, as was Rich, the manager, and Sylvia the breakfast server. Having just begun a 35 day driving trip (on road only 10 days thus far), this was...

Review collected in partnership with Hampton
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Helpful?
Thank Mary Lee D
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear Mary Lee D, Thank you for taking the time to write such an "Outstanding" review on TripAdvisor! We are ALL about service here at the Hampton Inn Round Rock, and your comments about our staff are absolutely phenomenal to see! Our whole team takes an active interest in our TripAdvisor reviews, and it is extremely encouraging to see such...

Weatherford, Texas
Reviewed 22 September 2016

Personnel fiixed room accommodation issues. Would recommend this hotel and would stay again. Clean, breakfast offered many choices, easy parking. Check-out easy. Easy access to freeway. Point system easy to obtain.

Review collected in partnership with Hampton
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Helpful?
Thank Gayle H
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear Gayle H, Thank you for your review on TripAdvisor! Though it is not good to see that you ran into some accommodation issues during your time with us, I am glad you brought them to our attention so we could fix them for you. We are always happy to assist in improving your experience here at the Hampton Inn...

Reviewed 22 September 2016 via mobile

Check in went smoothly and was greeted by the manager who was very friendly. Arrived just in time for a glass of wine during their reception. Recommend for travelers visiting the north side of Austin. Hotel is conveniently located just off 1-35. Several restaurants close to the hotel.

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Helpful?
Thank DGY2
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear DGY2, Thank you for taking the time to write such a nice review. I am happy to see that you found your stay convenient and friendly overall! Come on back for our next Wednesday evening reception! We will hope to see you there! Sincerely, Rick Fleishauer General Manager

Slc, Ut
Reviewed 20 September 2016

I'm writing this not to complain, but in hopes that management can improve front desk customer service. I stayed in the hotel September 2-September 6. I booked for a Texas Longhorns game. I liked the room and amenities. The problems began once I checked out. I was dumb enough to leave a brand new Texas Longhorns shirt I'd just purchased...

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Helpful?
Thank David W
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear David W, My sincere apologies for the challenge you experienced with your lost item. Though the wait time was certainly unacceptable, I am glad I was able to speak with you personally regarding this and we were able to get the issue resolved. I am very happy we were still able to leave off on good terms, and look...

Reviewed 20 September 2016

After a very long day of travel (14 hours) we located this hotel. It was PERFECT in every way. Comfortable, clean, modern, spacious and the staff was accommodating. We slept very well and ate a good breakfast before our next 14 hour drive. We will definitely use this hotel next year on our road trip! Thank you!

Review collected in partnership with Hampton
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Helpful?
Thank robinp749
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear robinp749, It is so wonderful to hear about your PERFECT visit to our hotel! Your comments about the facilities and staff are great to see, and I am glad we could be an oasis in the middle of your long journey! We can't wait to see you again for your next road trip! Sincerely, Rick Fleishauer General Manager

Dallas, Texas
Reviewed 17 September 2016 via mobile

Stayed at the Round Rock, Hampton Inn on a Friday night. Excellent, clean facility with a really friendly staff. Especially liked the quiet locations and water and snacks that we're all priced @ $1. Rooms were nicely decorated and very comfortable. Free breakfast included.

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Helpful?
Thank jodyjtx
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear jodyjtx, Thank you for writing a review about the Hampton Inn Round Rock! It is absolutely wonderful to see how much you enjoyed your stay! It looks like you were able to take advantage of many of the amenities we have to offer here at the hotel, and I am glad to see you were able to get the...

Lincoln, California
Reviewed 17 September 2016

Nice clean hotel with a great staff. A good stay. Comfortable beds which was really great after flying all day long. The room was clean as well as the hotel but it could use some touch up here and there. This was my first stay here but my wife's second this year.

Review collected in partnership with Hampton
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Helpful?
Thank E7356OBlarryc
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear E7356OBlarryc, Thank you for taking the time to write us a review! Your kind words about our staff are greatly appreciated, and I am very glad to see that your beds were comfortable. Thanks to you and your wife to your loyalty as I see you had stayed previously. We hope to continue to be your hotel of choice...

Lubbock
Reviewed 15 September 2016

This trip was to attend a funeral the hotel had issues with the heating water to my room although the staff was willing to put us in another room we were too tired from traveling all day. So we just decided to keep the room for the night .

Review collected in partnership with Hampton
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Helpful?
Thank 819ladellt
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear 819ladellt, Thank you for your feedback. I am sorry to see you had a challenge with hot water in your room. I am glad we at least offered to transfer you to another room, but understand that the move would have been inconvenient. I assure you the room has now been fixed, but apologize again that it was not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our Hampton Inn Austin Round Rock hotel is located right next to Dell, Inc. Corporate Headquarters and right off of I-35 for your convenience. Enjoy our complimentary breakfast as well as free WiFi when you stay with our Round Rock hotel. Shop at the Round Rock outlets or make a quick trip to Austin and visit Sixth Street and the Live Music Capitol of the World. ... more   less 

Additional Information about Hampton Inn Austin-Round Rock

Address: 110 Dell Way, Round Rock, TX 78664
Region: United States > Texas > Round Rock
Price Range: $139 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin-Round Rock 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hampton Inn Austin-Round Rock Hotel Round Rock
Hampton Inn Round Rock
Round Rock Hampton Inn
Hotel Style:
#1 Romantic Hotel in Round Rock
#4 Family Hotel in Round Rock
#6 Business Hotel in Round Rock
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Austin-Round Rock staff and other travellers.
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7 months ago

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Questions? Get answers from Hampton Inn Austin-Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even number rooms are quieter.”
 of 5 bubbles RawLand13, 12 Oct 2016 | Read review
“If staying for a week or longer opt for a room with microwave and fridge.”
 of 5 bubbles RishiMahapatra, 19 Aug 2016 | Read review
“Quiet neighborhood - all rooms should be OK”
 of 5 bubbles Pho-sho_TX, 13 Jun 2016 | Read review
“Top Floor Room”
 of 5 bubbles 747AnnaG747, 30 May 2016 | Read review
“Walking distance to a Wal-Mart for quick necessities!”
 of 5 bubbles 90daned, 23 May 2016 | Read review
5 of 5