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SpringHill Suites Austin Round Rock

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SpringHill Suites Austin Round Rock
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205 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Reviewed 1 week ago

The title says it all. This hotel category pretty much delivers the same experience no matter the brand, business friendly with a nice lobby and entrance but the rooms are so plain and dated they are a bit sad. The staff was lovely, no complaints there. However the bed was super soft and I'm a conspiracy theorist when it comes...

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Helpful?
Thank Todd N
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Todd N. Thank you for staying with us and for taking the time to share your review. I shared your feedback with members of our engineering staff. We are in the process of installing wireless thermostats in the rooms that should correct the issue that you experienced. We appreciate your business and hope to see you on your next trip...

Reviewed 3 weeks ago

The beds are cozy, the food was good, the staff was pleasant, and the price was reasonable, Bottom line, we paid for a hotel with a fridge and a phone that did not work, a room that was not cleaned properly and a housekeeper that did not replenish towels and paper products. First night in the hotel, the refrigerator and...

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Helpful?
Thank Kathleen B
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Kathleen B., Thank you for taking the time to share your review and your kind words about our staff, beds, and food. I am sorry that you experienced an inconvenience during your stay and that it was not resolved promptly during your stay. We strive to exceed the expectations of our guests, and I see that we did not do...

Irvine, California
Reviewed 4 weeks ago via mobile

Nice little place. I have been coming here for a few years. The night life is definitely getting better around this place. A number of high end eateries have opened up within walking distance. The hotel has free wifi and is clean and comfortable. Only thing I recommend is a furniture and decor update. Thing are getting a little worn.

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Helpful?
Thank HDFireTrip
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

HDFireTrip, Thank you for staying with us and for taking the time to review our hotel. We appreciate your feedback and hope to see you again soon! Sincerely, Brent H. General Manager

Lubbock, Texas
Reviewed 9 February 2017

Since there were no other rooms available, we were given a handicapped room. It was very large and no doubt would be very comfortable for guests needing a room of this type. As well as king bed, a sofa bed was in the room. It was 45 degrees and rainy when we checked in. Thermostat was set on A/C and...

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Helpful?
Thank LJTrue
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Dear LJTrue, Thank you for sharing your feedback on your recent stay during the Special Olympics weekend! We appreciate your comments about the hotel and hope to see you again soon! Brent H. General Manager

Kansas
Reviewed 6 February 2017 via mobile

SpringHill was a Great stay in Austin while visiting family. Always enjoy the extra space and especially enjoy having a couch. Breakfast had a nice variety and always enjoy the hot food. Looking forward to our next stay.

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Helpful?
Thank Bomaxho
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Bomaxho, Thank you for staying with us and for taking the time to write a review. We appreciate you mentioning the extra suite space and pull out sofa which helps our guests relax and spread out when they are on the road. We look forward to seeing you again soon! Sincerely, Brent H. General Manager

Reviewed 27 January 2017 via mobile

Clean, nice helpful, Especially Ms Dee. I will stay here again. All staff was courteous. Centrally located to both Austin and Temple. Restaurants and shopping outlets close by. Hotel rates priced competitive. Good coffee and hot breakfast.

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Helpful?
Thank Deb333555
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Deb333555: Thank you for staying with us and for taking the time to review our hotel. We appreciate you taking the time to mention that the staff helped make your stay memorable and we hope to see you again on your next trip to Round Rock. Brent H. General Manager

Reviewed 27 January 2017

Good value, this is not a 5 star hotel, but I didn't pay 5 star prices. I had to change plans and they fixed it up without charges where some hotels would have stiffed me. The staff was very helpful all around, but Dee, she's great.

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Helpful?
Thank Jeris Q
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review

Jeris Q, Thank you for staying staying with us and for taking the time to review our hotel. We appreciate you taking the time to mention that the staff helped make your stay memorable and we hope to see you again on your next trip to Round Rock. Brent H. General Manager

Woodstock, United States
Reviewed 27 January 2017

The hotel was comfortable, and economical, but the service was outstanding. The young lady at the front desk named Diedre (Dee) was so considerate and helpful it was amazing. She went out of her way to help me with some supplies to use while I was working, but also helped me in getting some scanning done. Again, the hotel was...

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Helpful?
Thank Christopher P
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Christopher P, Thank you for staying with us and for taking the time to review the hotel. We appreciate your kind words about the staff and hope to see you again soon. Sincerely, Brent H. General Manager

Reviewed 5 January 2017

My family and I stayed here as we took a "Small Town TX" vacation. Round Rock was our first stop. My husband checked us in. At check in he realized he lost his Driver's License but was still able to check in with his Military ID. Dee Moss checked him in. He came to the car and immediately commented how...

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Helpful?
Thank Kim C
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Kim C. Thank you for staying with us and for taking the time to review our hotel! We appreciate your recognizing the service that Dee provided during your stay! We hope to see you again soon on your next trip to Round Rock. Sincerely, Brent H. General Manager

Edna, Texas
Reviewed 2 January 2017 via mobile

Nice place to stay. Stayed one night for new years eve. Check in was.super fast and had no issue. Staff behind the desk was very friendly and made everything with check in fast. Entrance is welcoming and the rooms were very large. Stayed on second floor room 212. Only issue I saw was the TV is kinda small for an...

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Helpful?
Thank MilesM
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

MilesM, Thank you for staying with us and for taking the time to review our hotel! It was a pleasure having you as a guest and we hope to see you again soon. Sincerely, Brent H. General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Austin Round Rock

Address: 2960 Hoppe Trail, Round Rock, TX 78681
Region: United States > Texas > Round Rock
Price Range: $148 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin Round Rock 3*
Number of rooms: 104
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Also Known As:
Springhill Suites Austin Round Rock Hotel Round Rock
Springhill Suites Round Rock
Hotel Style:
#11 Business Hotel in Round Rock
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Questions & Answers

Questions? Get answers from SpringHill Suites Austin Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side are quieter.”
 of 5 bubbles kathleenbU6524NE, 1 Mar 2017 | Read review
“All of the rooms are pretty good, but try to stay to the west side of the building away from I-35 and the elevators.”
 of 5 bubbles christopherp744, 26 Jan 2017 | Read review
“Always had a quiet room - not sure of location.”
 of 5 bubbles Jayjay_ftl, 27 Dec 2016 | Read review
“A sign hanging from the ceiling near the elevators would assist those people with memory, etc.problems.”
 of 5 bubbles Vista_Sultans, 1 Dec 2016 | Read review
“Any room any area I think would be great.”
 of 5 bubbles 267lucyf, 29 Nov 2016 | Read review
5 of 5