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My husband and I drove down from Missouri for our daughter's wedding and had planned to shared a two bedroom suite with my brother who was arriving from NY. Ideally, we would have preferred to stay closer into Austin because that was where all the...More
Response from GMAGMRR, General Manager at Staybridge Suites Austin-Round RockResponded 20 December 2015
It pleases me to know that we exceeded your expectations. I do apologize about the miscommunication upon arrival with you credit card. I will let the staff know of the wonderful job they are doing and to keep up the good work. We will look...More
I stay for acouple of night.every one was helpfull.front dest was awsome.
Brakefast was exelent..room was very clean
Social media was good.
Kitche staff where good
One thing that got my attention was how this worker was yelling to his two co workers.i...More
Thank Jonh W
Response from GMAGMRR, General Manager at Staybridge Suites Austin-Round RockResponded 19 October 2015
Thank you for taking the time to write about your experience with Staybridge Suites Austin-Round Rock. I am glad to hear that your stay was good, I apologize that the staff in the Food and Beverage department were not at their best.. I will address...More
Stayed here for 2 weeks and I enjoyed the hotel. Very clean, bed was comfortable, and the staff was very helpful. They helped me scan a document because the copier in the computer room doesn't have a usb port so they let me scan with...More
1 Thank Zlero
Response from GMAGMRR, General Manager at Staybridge Suites Austin-Round RockResponded 16 October 2015
Thank you for your comments concerning your recent stay. We are working very hard to complete our renovation and I hope when you return you can see our finished product. We are devoted to providing outstanding service to our guests and thank you for your...More
I just spent 8 great nights with my family of 6 plus my sister in law. We stayed in the 2 bedroom suite and it was perfect. The service was incredible. The staff made us all feel extremely welcome from the minute we walked through...More
Response from GMAGMRR, General Manager at Staybridge Suites Austin-Round RockResponded 14 August 2015
Thank you very much for your kind comments. I am very pleased that you feel we have exceeded your expectations. It has been our pleasure to serve you and your family. We hope to see you again very soon. You're now part of the Staybridge...More
Upon arrival in Round Rock, we went past the hotel at least once, as the signage is quite a distance off the curb, and the driveway is hard to see at 50 mph on a one way frontage road. When you check in, Matt is...More
Response from GMAGMRR, General Manager at Staybridge Suites Austin-Round RockResponded 14 July 2015
Thank you for your review! We appreciate your comments about our property and staff. I hope you come back once our renovation is done. We already have a great property but we are going to make it even better!