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Hilton Garden Inn Austin/Round Rock

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Hilton Garden Inn Austin\/Round Rock
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378 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Austin/Round Rock
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Showing 372: English reviews
Melissa, United States
Reviewed 28 August 2016

Breakfast was excellent, and the staff was very helpful. However, the hotel is in need of some updating. For example, the drain plug in the bathtub was broken and wouldn't stay open while we were showering. Overall, it was a good value for the price.

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Helpful?
Thank Bruce M
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your comments concerning your stay at Hilton Garden Inn Austin Round Rock. We are glad you found us to be a good value. We hope you come again soon.

Euless, Texas
Reviewed 22 August 2016

Hotel staff is great. Hotel is getting a little worn looking and the beds are completely done. After a renovation this is a perfect hotel. Breakfast staff are great. Very attentive and you didn't have. To beg for coffee refills. Best breaskfast hosts at any HGI I have ever been to....

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Thank Cheryl J
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank your comments. We hear your feedback and we just started renovating the hotel on August 22. I hope you will return so see the major transformation!

San Francisco, California
Reviewed 17 August 2016

Remodeled hotel with full service breakfast.Ideally located near IKEA for college shopping/move and freeway access. Rooms are comfortable, clean and coffee pods are supplied. We thought this mid-range brand was a great value, excellent service and exactly what we needed for our college move in. I would definitely recommend. RE: GPS issue - GPS does not send you to the...

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Helpful?
Thank Kelly S
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Austin Round Rock. We are pleased to be able to serve you and hope you return soon.

College Station, Texas
Reviewed 12 August 2016

The front desk staff was very friendly and helpful. The location was central to so many things and I loved not having to go far for great food! My favorite was my bed. I truly have never slept so well in a hotel my whole life. The manager even sent me the link to where they get their beds so...

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Helpful?
Thank melissasB8055TF
Juan M, Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to review your hotel experience. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this area.

Benbrook, United States
Reviewed 10 August 2016

Location needs a little updating, but extremely clean with great WiFi, nice pool and workout room. However the bed in my room was atrocious. Imagine bricks with lumps in them. Not sure if all beds in this location are the same, but mine was really uncomfortable. Very little sleep for 2 nights.

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Thank Chad H
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We want our guests to have the best possible visit on each stay; everything should meet or exceed your expectations. I am happy to hear you had some good experiences but sad to hear there were also areas of concern with your bed. We are beginning a full rooms renovation this month. We will work on improving the areas of...

Reviewed 1 August 2016

Came in for baseball at dell diamond. Great location. Very accommodating. Loved the Kuerig in the room and the fresh cookies and coffee in the lobby. Facility clean and comfortable. This is the only hotel I will stay at when coming in for events in Round Rock Texas!

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Thank Lisa M
Juan M, Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for highly recommending our property. We are happy to be a positive aspect of your trip when you are traveling. We look forward to having you as our guest again if you return to the area. Please contact me directly if I can be of any further assistance.

Houston, United States
Reviewed 29 July 2016

I have nothing but good things to say about this hotel. They were quick, friendly, and my room was very nice. I am an HHonors member so they gave me free bottles of water for my stay there. The check in and check out service was very fast and efficient.

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Thank Bonnie C
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your feedback concerning you stay at Hilton Garden Inn Austin Round Rock. We are passionate about making sure that our guests have a very positive experience during their stay. Our entire team is focused on one thing: Excellence in Hospitality. We value your Hilton Worldwide loyalty. We hope you come again very soon!

Amsterdam, The Netherlands
Reviewed 28 July 2016

My family and I stayed here after returning from a 7 day cruise. The laundry facility was needed and appreciated! Maria was the welcoming person at the desk who made our arrival special. She was super accommodating and gave us a warm Texas welcome. My kids said she made them feel safe. Thank you!

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Thank Ann M
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We appreciate your feedback regarding your stay at Hilton Garden Inn Austin Round Rock. We are dedicated and driven to create wonderful memories for our guests, I am so happy to hear your experience was positive. We hope you return soon.

Reviewed 26 July 2016 via mobile

The rooms were clean and the breakfast was great. Staff members were extremely friendly. We were told as we checked in that the hotel was preparing for a major overhaul, which is good. The beds were terrible. The sheets would not stay on the bed. Our backs hurt the next morning.

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Thank Suzanne D
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to submit a review about your experience at Hilton Garden Inn Austin Round Rock. We are delighted to have the opportunity to serve you. We appreciate your feedback about the beds. We are replacing them this year. I hope you will return and be able to see the difference. Thanks again.

Bangalore, Karnataka, India
Reviewed 21 July 2016

I stayed at both Hilton Garden Inn Round Rock AND Hilton Garden Inn Austin during my business trip in May 2016. Both the places have friendly staff, excellent breakfast, and service. However for a person who doesnt have a car during the business trip, my place of choice would definitely be the Round Rock location. Restaurants (many) and pharmacy are...

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Thank MJyo
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your review of the Hilton Garden Inn Austin Round Rock. We are delighted that you found the hotel up to your expectations. Our location as you mentioned in your review is very convenient close to many restaurants. We are a great choice for anyone traveling on business or leisure and with our upcoming renovation this year we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more   less 

Additional Information about Hilton Garden Inn Austin/Round Rock

Address: 2310 N Interstate 35, Round Rock, TX 78681-2012
Region: United States > Texas > Round Rock
Price Range: $128 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin/Round Rock 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Round Rock
Round Rock Hilton
Hotel Style:
#9 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin/Round Rock staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do pick a room facing the highway. Can be very loud.”
 of 5 bubbles anthonyp388, 9 Nov 2016 | Read review
“Great access to I-35”
 of 5 bubbles EdPriceCharlotte, 25 Jun 2016 | Read review
“We were placed on third level away from school kids.”
 of 5 bubbles Edna1111, 30 May 2016 | Read review
“Choose as far from elevator as possible.”
 of 5 bubbles kimsJ7928DB, 5 Apr 2016 | Read review
“See if you can take a nap on the bed before you commit.”
 of 5 bubbles dr334, 31 Mar 2016 | Read review
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