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Hampton Inn Dallas-Rockwall

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Hampton Inn Dallas-Rockwall
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285 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Dallas, Texas
Reviewed 15 February 2017

I have to say this hotel hands down is the cleanest hotel I've stayed in ever!The breakfast was even awesome.It was quiet and very close to everything .The rooms were nice.I have to say 4 pillows on the bed was a plus!

Review collected in partnership with Hampton
1Thank 916shelly425
Goldsboro, North Carolina
Reviewed 9 January 2017

Stayed there on business. As far as Hampton Inns go this one is disappointing. I arrived to my first room and it was 40 degrees in the room and the heater did not seem to work. I was given my second room and the heater was clanking (no way i could have slept). I went back to the front desk....

1Thank curtishinton
Fernando A, Front Office Manager at Hampton Inn Dallas-Rockwall, responded to this review

Thank you for taking the time to fill out a brief survey for our property, and providing us with positive feedback that I can use. Please feel free to contact me to see if we can help resolve some of these issue for our future guest's. Thank you, Fernando A FDM

Royse City, Texas
Reviewed 6 January 2017 via mobile

The lobby had a funny sewage smell. It was so noticeable the minute you walk in. They try to hide is by baking cookies and offering free refreshments. The pool was dirty and green. The shower was falling apart and the faucet would not stop dripping. I tried to get another room cuz of the loud faucet dripping and they...

1Thank babyruthi2005
Fernando A, Front Office Manager at Hampton Inn Dallas-Rockwall, responded to this review

Thank you for taking the time to review our property. I apologize for the inconveniences you had experienced at our property. We appreciate you staying with us, and hope to see you again soon. Kind Regards, Fernando FDM

Allen, Texas
Reviewed 28 December 2016 via mobile

Stayed one night for a local party and this definitely one of the more basic Hamptons I have stayed in. Staff seems uninterested, had to wait for someone to eventually show up to check in and next morning walked out of hotel and back in and Guy at desk could have cared less. No Diamond recognition when checking in either....

Thank TXWayne
Knoxville, Tennessee
Reviewed 20 December 2016

We were traveling through the area, so this was just an overnight stay. The location is right off I30, so convenient, the staff is friendly and the breakfast was up to Hilton standards. The other services were average at best, so if anyone else reads this review and has experienced the same items mentioned in the title, I encourage you...

Thank DNvisitors
Conroe, Texas
Reviewed 15 December 2016

It was a fine stay but had to call the front desk to tell them that the party was being too loud at 9:30pm. I have stayed here previously and never had any problems. They did correct the situation very quickly and gave us the night free.

Review collected in partnership with Hampton
Thank danieltN8430AI
Shreveport, Louisiana
Reviewed 8 December 2016

Our bathtub consistently leaked a stream of water that couldn't be fixed and we couldn't move rooms because they were booked, our air conditioning unit would leak water onto the carpet which you did t realize until your sock was soaking wet. Overall the stay was poor, I'd avoid this place if I needed to stay in the area again.

Review collected in partnership with Hampton
Thank naomif198
Reviewed 8 December 2016

I'm a Hilton Honors member and try to stay in a Hilton property whenever possible. This is the first time we have stayed in the Hampton Inn in Rockwall although we have relatives in the area and have visited many times previously. I've always thought of Hampton Inns as "upscale" mid-market properties. Either that has changed or this particular Hampton...

Thank Bill Y
Reviewed 4 December 2016

Paid on-line, I arrived, and they charged me again. They said that I had to wait for management to arrive and fix, The management arrived days later, after several days and several phone calls it was finally corrected.

Review collected in partnership with Hampton
Thank jamescT536SR
Rockwall, Texas
Reviewed 30 November 2016

Average hotel room ,could see lake & trees from third floor window,clean room, but definitely time for a make-over. Premium internet in room was good. Great location to get around Rockwall.Maids were polite & helpful .

Review collected in partnership with Hampton
Thank maryrogers99

54 photos of this hotel

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Room/Suite (25)
Hotel & Grounds (6)
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Business Centre/Function Rooms (1)
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Visit the Harbor, Rockwall’s premier destination district for musical entertainment, festivals and weddings. Enjoy outdoor recreation at Lake Ray Hubbard including jet skiing, sailing, water skiing and wind-surfing. Or simply relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily at the Hampton Inn Dallas-Rockwall. ... more   less 

Additional Information about Hampton Inn Dallas-Rockwall

Address: 1549 Laguna Drive, Rockwall, TX 75087
Region: United States > Texas > Rockwall
Price Range: $138 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Dallas-Rockwall 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hampton Inn Dallas-Rockwall Hotel Rockwall
Rockwall Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Dallas-Rockwall staff and other travellers.
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Questions? Get answers from Hampton Inn Dallas-Rockwall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check to see if they have redone their rooms or go elsewhere.”
curtishinton, 8 Jan 2017 | Read review
“This location is just east of the beginning of the Dallas city limits; so not as pricey as a Hilton chain in the city.”
DNvisitors, 19 Dec 2016 | Read review
“Guest rooms on the ground floor can receive some noise from the lobby and breakfast area.”
V2893MGmikep, 20 Oct 2016 | Read review
“Not the easiest to get to but worth the effort.”
Al4Wx, 17 May 2016 | Read review
“3rd floor odd # room was a very small view of the lake.”
761carolj, 5 Mar 2016 | Read review
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