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Best Western Plus Rockwall Inn & Suites

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Traveller (47)
Room & Suite (37)
Pool & Beach (3)
Overview
  • Excellent63%
  • Very good21%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“breakfast lady”(16 reviews)
“car dealer”(4 reviews)
“breakfast room”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Best Western Plus Rockwall Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Rockwall Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (320)
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319 results
Traveller rating
197
68
36
11
7
Traveller type
Time of year
LanguageEnglish
197
68
36
11
7
Show reviews that mention
All reviewsbreakfast ladycar dealerbreakfast roomenjoyed the indoor poolhot tubroad noiseplace to stayhousekeeping staffbiscuits and gravyrooms are cleanenjoyed our staywafflesvery nice hotelconvenient locationfree breakfastcheritx
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1 - 5 of 319 reviews
Reviewed 1 week ago

A pleasant stay from the checkin to housing group luggage until rooms were available for our crew the stay was awesome. The breakfast attendant was top notch, and housekeepers made sure when returning to the hotel room it was a clean and comfortable experience.

Review collected in partnership with Best Western
Thank BoiseBoy1
Response from Himmat C, General Manager at Best Western Plus Rockwall Inn & SuitesResponded 1 week ago

Thank you for sharing your experience with us. Excellent customer service is our ultimate goal.

Hotel's Favourite
Reviewed 20 October 2017 via mobile

You can tell this is an older hotel that has been updated. All the staff were polite . The woman in the breakfast area was very polite and ask if we needed anything frequently. WE enjoyed the indoor pool. The parking is a little bit...More

Thank Angela_bedford
Response from Himmat C, General Manager at Best Western Plus Rockwall Inn & SuitesResponded 21 October 2017

Our indoor pool and hottub are very popular year round. I am glad you enjoyed them. Thank you for sharing your experience. We hope to see you again soon.

Reviewed 4 weeks ago

It was short but sweet stay. Management must know that you have great staff. I wish I had longer stay. Breakfast lady is amazing, she is blessing! Other staff members were equally good, I will surely stay here again.

Review collected in partnership with Best Western
Thank nonivey
Response from Himmat C, General Manager at Best Western Plus Rockwall Inn & SuitesResponded 4 weeks ago

I am so glad you enjoyed your stay. My staff and I do our best to provide each guest with excellent service. We hope to see you again soon.

Reviewed 18 January 2018

This is the first Best Western I've stayed in for probably 10 years. We chose it because it is very close to the Rockwall ISD Aquatic Center where we were attending a 4-day swim meet. The location was fantastic for that, and because it's so...More

Thank FourDogMommy
Response from Himmat C, General Manager at Best Western Plus Rockwall Inn & SuitesResponded 24 January 2018

I am terribly sorry you were not satisfied with the condition of your room. We will definitely look into these issues. Our carpets are steam cleaned each month. I will review with my housekeepers to insure they are using proper chemicals and procedures.Thank you. Hope...More

Reviewed 5 January 2018

Pick this hotel because of the indoor pool, and it was heated just right, the staff was great. Had a great experience. The breakfast was good I just don't like processed round flat eggs but the area was clean and I love the lady was...More

Review collected in partnership with Best Western
Thank melaniepC5294AT
Response from Himmat C, General Manager at Best Western Plus Rockwall Inn & SuitesResponded 10 January 2018

Thank you for sharing your experience with us. I am glad you enjoyed your stay. You must have been here on a "build your own sandwich" day. We serve scrambled egg patties and sausage patties a couple of days a week so that guests can...More

View more reviews
Best Value Properties in Rockwall, TX
See all 7 hotels in RockwallSee all
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 101 - USD 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 101 - USD 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (37)
Pool & Beach (3)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Avoid rooms 102-106 for laundry noise"
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"Rear of hotel is somewhat quieter"
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"I didn't nor would I stay at this hotel. It was budget level quality."
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"The room I stayed in on the 3rd floor was quiet so i was able to sleep undistured"
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