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Best Western Roanoke Inn & Suites

Expedia.comUSD 111*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 131*
USD 111*
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USD 115*
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Best Western Roanoke Inn & Suites
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164 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Universal City, Tx, United States
Reviewed 11 September 2016

We were in town to see our grandchildren. Our visit to the area was mostly with them. We used the hotel to nap and sleep for the night. We visited the train depot in Grapevine. They have model trains running for people to watch. The set up is in a baggage car. An older train was setting on the track...

Review collected in partnership with Best Western
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Helpful?
Thank Leaird M
alabama, United States
Reviewed 17 August 2016

excellent breakfast, nice swimming pool. I like the room size. nice customer service, of course just during night shift.! Please don't check In or walk In at 4 am, because they'll call you or knock your door at 8am! also the morning shift they not nice enough doing them job. good luck every place need a second chance.

Review collected in partnership with Best Western
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Helpful?
Thank Mario V
BWFrontDesk, Manager at Best Western Roanoke Inn & Suites, responded to this review

Mr. V, Thank you for the review. I am not sure what you are talking about as we do not call our guest unless there is a problem and we never just knock on our guest doors. I think what happened with the door knocking is that another guest was maybe looking for someone in their party and got the...

Hurricane, United States
Reviewed 14 August 2016

08-10-2016 we were traveling by motorcycles The temp. was 107 and this was a needed stop. Friendly highly professional clerk However room was higher that quoted on Best Western Web site and room smaller that previous 2 night stays at Best Westerns

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1Thank Steve D
BWFrontDesk, Manager at Best Western Roanoke Inn & Suites, responded to this review

Thank you for the review. Glad you were able to come in out of the heat. Yes, we used to be a Microtel so the rooms are somewhat smaller than other BW. Also there are many prices online. Some we can match at the hotel some we cannot. So if you ever see a really good price online than grab...

Reviewed 9 August 2016

This Best Western is very clean. The rooms are small, but nice for what we needed. The breakfast was excellent. The staff was friendly and helpful. The pool facility was also very nice and clean. We would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Lori B
BWFrontDesk, Manager at Best Western Roanoke Inn & Suites, responded to this review

Thanks for your review. I am so happy that you enjoyed your stay, please come see us again soon!!

atlantic mine, mi
Reviewed 28 July 2016 via mobile

We stayed here for three nights. The motel was very quiet at night and the breakfast was very good. The staff was very friendly and informative. Cleaning staff did a wonderful job on our room. I would recommend this for anyone. The next time we return to Roanoke we will definitely put this place in our plans.

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Helpful?
Thank jamesAtlanticMine_Mi
BWFrontDesk, Manager at Best Western Roanoke Inn & Suites, responded to this review

We are happy that you enjoyed your visit! Come see us again soon. Jody

Alpine, United States
Reviewed 27 July 2016

This was an enjoyable stay at this hotel ! The staff was very attentive and outgoing. The complimentary breakfast was fresh, no junky food and the area was clean. My Family has owned BWs for 40 years, this hotel was outstanding, and with the AARP rate the price was perfect. Great neighborhood too!!

Review collected in partnership with Best Western
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Helpful?
1Thank Eileen R
BWFrontDesk, Manager at Best Western Roanoke Inn & Suites, responded to this review

Thanks for the great review. We strive to do our best. Jody

Reviewed 15 July 2016

We stayed here a night over the Fourth of July weekend. The staff was very friendly and helpful and breakfast was great. Maria worked throughout our breakfast to make sure the food was fresh and hot and the tables were clean. The room was clean and comfortable. My only issue is that we booked what was supposed to be a...

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Helpful?
Thank Gavin M
BWFrontDesk, Manager at Best Western Roanoke Inn & Suites, responded to this review

I am sorry about your room. I have tried to find your reservation but I am not showing a handicap room that was used during the dates of your stay. I am wondering if you had a standard room instead. Again my apologies and hope you come see us again in the future.

Iowa
Reviewed 21 June 2016

Clean motel, typical motel breakfast offerings, staff was friendly and helpful, parking was convenient to entrance. We stayed on the second floor not far from the elevator and noise was no issue. Would stay there again.

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Helpful?
Thank Jewelboxx1961
BWFrontDesk, Manager at Best Western Roanoke Inn & Suites, responded to this review

Thanks for staying with us!! Jody

Houston, United States
Reviewed 15 June 2016

Great experience even though choking odor of Clorox at entrance that carries down first floor hallway. Staff and all services are excellent, in every way. The Breakfast has the Best choices and well rounded for any diet. Especially, enjoy the support for offering Dannon Yogert or Yoplait, as these are the Best ones.

Review collected in partnership with Best Western
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Helpful?
Thank Jeeta B
BWFrontDesk, Manager at Best Western Roanoke Inn & Suites, responded to this review

So sorry about the bleach smell. When the wind is just right the chlorine odor from the pool blows down the hallway of the hotel. Thanks for noticing how hard we work on offering a good breakfast. While it is impossible to offer everyone's needs we do try to have a variety. Jody

Lamar, United States
Reviewed 9 June 2016

Motel was clean, quite and comfortable. Hotel staff people skills were lacking. They did their jobs, but didn't do very good at "hello's" . I realize some people know how to socialize better than others, but this was just a simple hello, during passing.

Review collected in partnership with Best Western
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Helpful?
Thank Bryant W
BWFrontDesk, Manager at Best Western Roanoke Inn & Suites, responded to this review

MR Will, I am really confused as to this review. I went back to see who checked you in and out. The girl that checked you in is our chatty Cathy. We have a really friendly front staff so I am very sorry that you were not given the proper attention. There comes a time during all of our shifts...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Best Western Inn and Suites is a three story, inside entrance hotel located near major highways 114 and 377 in Roanoke, Texas. We offer a complimentary hot breakfast each morning, USA Today papers and high speed internet. We are a smoke free property with double queen bedded rooms and king suite rooms. Micro/fridge units are standard in the king bedded rooms. Select rooms also have a jacuzzi whirlpool. We are ADA compliant with roll in showers in select rooms. We have an onsite fitness room and a business center and offer shuttle service from the Alliance and DFW airports and to major companies within a ten mile limit. ... more   less 

Additional Information about Best Western Roanoke Inn & Suites

Address: 337 Dorman Rd, Roanoke, TX 76262 (Formerly Microtel Inn & Suites)
Region: United States > Texas > Roanoke
Price Range: $130 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Roanoke Inn & Suites 2.5*
Number of rooms: 58
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Questions & Answers

Questions? Get answers from Best Western Roanoke Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the bottom floor and it was great”
727jesusq, 25 Apr 2016 | Read review
“I would go to 2nd or 3rd floor.”
elbrujo_ve, 10 Jan 2016 | Read review
“Rooms on the south side have a good view.”
325christophero, 13 Dec 2015 | Read review
“The roads have changed some in the area and our 3 year old GPS system didn't have the current updated roads.”
bbaileyfamily, 24 Jun 2014 | Read review
“Don't be scared of a top (3rd) floor because no one is above you to make noise.”
southerntraveler100, 25 May 2014 | Read review
5 of 5
Expedia.com
USD 111* /night
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Hotels.com
CancelonUSD 115
HotelQuicklyUSD 131
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*Disclaimer
Prices are for 1 room, 2 adults
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