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We had received an e-mail from the management at the Renaissance a few days prior to our arrival so we did have the option to switch properties. Since we were not in the hotel during the construction times it really did not impact our stay....More
This hotel has good access from the major freeways in the north Dallas area with parking next door in a municipal ramp. There was construction in progress during my stay, but appeared to be mostly in the atrium with lots of scaffolds and tarps.
Response from Tal S, Manager at Renaissance Dallas Richardson HotelResponded 18 January 2016
Thank you for sharing your constructive feedback regarding your stay at the Renaissance Richardson Hotel. I appreciate your comments as it allows us to examine all faucets of the operation and guest experience. We would love to have you stay with us again as you...More
They are in construction now (early January). If you don't mind lots of construction noise while having breakfast or waiting for an elevator for 15 minutes because only one works at certain times, or get stuck in between floors like it happened to my relatives,...More
I am used to the Renaissance name being an upscale Marriott label. Not so with this hotel. This was clearly built to be an Embassy Suites. They have only changed the name. There is nothing luxurious about this hotel. I booked a Club Level room....More
First the good. The location is convenient. The room was ok, though dated. The valet staff was fine.
Management response, however, was the worst I have ever encountered in 40 years of travel. We arrived on a Friday night and stayed in a Jr. Suite....More
USD 98 - USD 240 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Family Hotel in Richardson
#3 Business Hotel in Richardson
Non-Smoking Rooms ,
Number of rooms
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