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We were so disappointed in our recent stay and it's unfortunately because it's a beautiful space.
We checked in the first night we arrived and before I arrived in my room I received an email notice on my phone that a cc transaction took place...More
Response from Tal S, Manager at Renaissance Dallas Richardson HotelResponded 11 May 2017
Thank you for sharing your observations and feedback with the hotel team. First, and foremost, I sincerely apologize for lack of exceptional customer service during your stay. As a Renaissance guest, you come to expect a high level of customer service and quality...More
I've stayed here on both business and with my family,many times over the past 5 years.
My most recent stay was for business.
Overall it is a nice play to stay, no issues to speak of.
However, the hotels interior is showing its age...the carpeting...More
We arrived at the hotel in the evening, Check-in was quick. Got to our room only to find out we were not given a king size bedroom with our executive suite. We had two doubles. I understand these are only requests, but at least when...More
Thank Irene C
Response from Tal S, Manager at Renaissance Dallas Richardson HotelResponded 6 May 2017
Dear Irene C Thank you for sharing with us your feedback from your stay at the Renaissance Richardson Hotel. We appreciate the valuable feedback regarding your room accommodation as it helps us research your reservations for our hotel. Our hotel will go through extensive renovation...More
Well...I really wanted to be able to give this hotel a better rating, but I may have already over stretched giving it an average one. I usually write my reviews in paragraph form, but felt this one would do more justice by just laying the...More
Thank Marquette N
Response from Tal S, Manager at Renaissance Dallas Richardson HotelResponded 5 May 2017
Dear Marquette N Thank you for sharing your observations and feedback. Your comments are very valuable as we want our guests to be heard and acknowledged. We are in the process of making improvements to the property and will have an upcoming rooms renovation toward...More
Hotel was nice and staff was very courteous...
I stayed in a Executive Suite room. It was nice and spacious. I didn't take many pics but overall it was a good experience. I plan on staying there in June for my wedding anniversary!!!!!!!!
USD 93 - USD 231 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Richardson
#3 Family Hotel in Richardson
Non-Smoking Rooms ,
Number of rooms
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