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Renaissance Dallas Richardson Hotel

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Renaissance Dallas Richardson Hotel
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421 Reviews from our TripAdvisor Community

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Showing 414: English reviews
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Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

The hotel was really nice on the inside. Has a really good bar and bartender Dowden. No happy hour which hotels usually don't have. Rooms are modern HOWEVER the air conditioner in the rooms are not effective or have been "governed down". Had my thermostat set low and room never controlled cool down. I think it has to do with...

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Helpful?
Thank Tracy2824
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear Tracy2824 Thank you so much for sharing your constructive feedback with us. I sincerely apologize for the unpleasant experience you shared in regards to the challenges with the room air conditioner. It must have been very frustrating for you to experience these challenges. Having a quiet stress-free stay is imperative to all of our guests. We are reviewing your...

Reviewed 6 days ago NEW

My husband and I recently stayed a night here before going to TopGolf the next day. The hotel staff was helpful in suggesting a place close by to grab a bite to eat and drink when we arrived. The room was quiet, bed was comfortable, great shower. Main drawbacks are the rooms are dated and it is a short drive...

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Helpful?
Thank W6644YXscottm
Louisville, Kentucky
Reviewed 2 weeks ago

I stayed at this hotel for three nights. It was easy to find and is a new property. There is a large parking garage. The front desk staff got me checked in quick and they were very friendly. I did have a few meals in the restaurant. The food was OK but the service was slow. The cost is about...

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Helpful?
Thank Patrick O
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear Patrick O Thank you so much for sharing your constructive feedback with us. I sincerely apologize for the unpleasant experience you shared. It must have been very frustrating for you to experience these challenges. Having a quiet stress-free stay is imperative to all of our guests. We are reviewing your feedback and observations with our operations team to ensure...

Ardmore, Oklahoma
Reviewed 2 weeks ago

Room, Restroom, and Bedding were clean and well-maintained. Nice atmosphere. Inside Elevator..nice touch. Restaurant food was great, but service was mediocre. Neat feature: dancing water-fountain outside.

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Helpful?
Thank Ok_Sooner_Traveler
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear OK_Sooner_Traveler, Thank you so much for your review of the Renaissance Dallas Richardson Hotel. We are so glad you enjoyed all aspects of your stay. Thank you for choosing to be a guest of ours, and we hope to see you again soon. Warmest regards,

Hsinchu, Taiwan
Reviewed 4 weeks ago

Very close to the main freeway as well as a lot of restaurants and UT Dallas. Rooms were decent and the staff are friendly. Also, at a walkable distance to the nearest light train station. Good fitness center and pool facilities. Cons: Paid parking ($15 per day in the garage). Valet parking is even more expensive. Only 1 coin laundry...

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Helpful?
Thank Tejaswi G
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear Tejaswi G, Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel! We would also like to thank you for taking the time out of your day to share your recent experience with us. We look forward to having you back as a guest of ours next time your travels bring you to Richardson....

Melbourne, Australia
Reviewed 19 February 2017 via mobile

We booked the hotel for 3 nights during the past weekend. The hotel was not busy and we were able to receive a very good rate for two of the three nights. Being Platinum Members, our check in was efficiently completed by John and we were put into a room on the 11th floor, with access to the Executive Lounge...

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Helpful?
Thank H L
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear H L, Thank you for choosing to be our guest at the Renaissance Dallas Richardson Hotel during your recent travels. We would also like to thank you for taking the time out of your day to share your experience with us from the beginning of your stay until the end! We look forward to sharing your experiences with all...

Reviewed 3 February 2017

Had to spend a night here on business. While the hotel is located literally next to the freeway, it might be confusing to get there as you need to take a special side bridge. Just follow your GPS carefully or you'll miss the exit. I really liked the cleanliness and the almost-brand new beds (for all I could tell, it...

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Helpful?
Thank MemphianProf
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear MemphianProf, Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel! We are delighted that you took time out of your day to share your experience at our Hotel. We are also happy to hear that you enjoyed a comfortable nights rest as well. Please accept our sincere apologies for the challenges you experienced...

houston
Reviewed 30 January 2017 via mobile

This hotel is beautiful. The rooms are clean. We arrived about 8 on a Friday night and they gave us the 2nd to last room (I reserved a 2 bed room well in advance) and when we got to the room, it was a king room. There were 3 of us, my husband and I and our 15 year old...

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Helpful?
Thank maretx01
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear maretx01, Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel! We thank you for taking the time to share your experience with us and we sincerely apologize for the challenges you experienced with the bed type preference on your reservation. We have taken your feedback back to our Management team to see how...

Wayne, NJ
Reviewed 25 January 2017

Parking at the municipal lot was $15/night. No free breakfast, and the hotel did not provide an ala carte restaurant, if you want breakfast it's $18/person or nothing. No fridge or microwave in room. No indoor pool. The room itself was nice, but the bedding was very uncomfortable as the linens were not silky. The pillows went flat and did...

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Helpful?
1Thank 1suny
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear 1suny, Thank you for being a guest of ours at the Renaissance Dallas Richardson Hotel. Although we wish you had a much better experience, we thank you for taking the time to share your experience with us. Unfortunately it does appear that you were not fully informed upon arrival about all of the amenities and services we have available...

Reviewed 17 January 2017

Room - no frill and efficient. Poorly insulated windows (room 918) which led to some cold when outside was -10C! One's gotta love the capability on logging onto your Netflix (or Hulu for that matter) directly from the TV. Staff - highlight of the hotel. Really cool, helpful and chatty in a good way. Kuddos! Breakfast - Same everyday, tasteless...

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Helpful?
Thank bobilicious
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear bobilicious, Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel! We are delighted to hear you had a great experience with our Hotel & team members. Thank you for also letting us know about the challenges you experienced with the window in your guest room so that we can promptly fix that. Thank...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Renaissance Dallas Richardson Hotel located right off of Hwy 75 North bound at the Galatyn Park (DART rail)exit and next to The Eisemann Center. Right in the center of the Richardson telecom corridor. Modern ecletic decor featuring hand blown glass work by atrist Jim Bowman. AAA Four Diamond Hotel with all of the expected amenities and services of a Renaissance. A warm Texas hospitality through out the hotel and expert Navigators to help you to "Live Life To Discover." ... more   less 

Additional Information about Renaissance Dallas Richardson Hotel

Address: 900 E Lookout Dr, Richardson, TX 75082-4104
Region: United States > Texas > Richardson
Price Range: $130 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Dallas Richardson Hotel 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Renaissance Richardson
Richardson Renaissance
Hotel Style:
#3 Business Hotel in Richardson
#3 Family Hotel in Richardson
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Questions & Answers

Questions? Get answers from Renaissance Dallas Richardson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have great inside view.”
 of 5 bubbles Ok_Sooner_Traveler, 7 Mar 2017 | Read review
“I found all rooms to be good.”
 of 5 bubbles Momshop, 26 Oct 2016 | Read review
“We had 225 but all you saw was the roof, afew floors help or the opposite side might be better.”
 of 5 bubbles fireguy79, 25 Sep 2016 | Read review
“12th floor is the way to go”
 of 5 bubbles aran-nj, 18 Sep 2016 | Read review
“Southwest corner rooms have a great view.”
 of 5 bubbles TimE542, 25 Aug 2016 | Read review
5 of 5