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Residence Inn Dallas Richardson

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92 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Dallas Richardson
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Showing 91: English reviews
India
Reviewed 17 March 2016

This hotel is wort every penny spent. I stayed in this hotel for a month during my business trip to Dallas. Best thing about this Inn. Great rooms Very good service and responsible staff Walking distant from many offices Walking from local train station. Breakfast served in delicious

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Helpful?
Thank Tarkik
Malvern, England, United Kingdom
Reviewed 9 March 2016

Checked in Friday at 4pm. Wifi would connect but not get to internet. Tried various things, no joy. Front desk connected me up to internet provider. "Oh yes it is broken we will try and fix it" 2 hours later it was fixed, but too late for my net meeting. Nice to see the ISP monitors there product Apart from...

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Helpful?
Thank William R
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

Please accept my sincere apologies for the challenge that you encountered with our internet service during your stay. I assure you that this is not the norm for our hotel. On a positive note, I am pleased that our service and other amenities met or exceeded your expectations. We take great pride in providing a delightful experience to our guests...

Philadelphia, Pennsylvania
Reviewed 25 February 2016

Very friendly staff, nice and clean environment with kitchen facilities. Great location with all amenities nearby , this is my preferred hotel that I have stayed for a major part of my visits to the city.

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Thank 95SushB
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

I wanted to take a moment and thank you for providing my smile this morning. I have reviewed your comments and am filled with pride. Our goal is to deliver exceptional experiences with our guests. Your comments have given us even more confidence of knowing that we continuing to improve our service delivery each and every day. Thank You!

Little Rock, Arkansas
Reviewed 10 February 2016

My family and I have been staying at this hotel for more than 10 years. We love it! The staff throughout the years have been kind and the breakfast is awesome! We're never disappointed, it truly is like a home away from home for us.

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Helpful?
Thank AngelicaDW
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

Please forgive my delayed response. I can't believe I missed such a compliment about our hotel and team. Thank You! I am glowing with pride right now! Knowing that my team is consistently creating memorable experiences for our guests reassures me that we are on the right path from a service delivery perspective. We look forward to your next visit...

novi
Reviewed 6 December 2015

Have to say this one is definitely below standard here. We came in for a big conference and work session and many of the 30 of us who are Platinumm members were amlittle disappointed. Dogs barking in he middle of the night, stepping in dog poop in a recently cleaned room (seriously how do you miss that) to no coffe...

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Thank m w
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

Good Evening, I am very concerned about your recent stay and would like to have a conversation with you as soon as possible. I am unaware of the challenges that you encountered upon your stay and seem very out of character for my team and my hotel. Again, I hope to speak with you very soon to bridge your experience...

San Antonio, TX
Reviewed 8 November 2015 via mobile

We stayed here for one night with our well behaved dog who has stayed in much nicer places than this. Picked this spot because it said " pet friendly" . At check out there was a $ 100 pet cleaning fee whether your pet causes damage or not. This is not on residence inn website. At check in the front...

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Helpful?
Thank Texasmom54
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

Please accept my apologies as it is clear that you had a frustrating experience at my hotel. I assure that the pet policy is on the website and has been in effect for an extended number of years. It is not designed to create anger, but instead to provide our pet lovers the opportunity to travel with their very special...

Reviewed 22 October 2015

I had the pleasure of staying at the Residence Inn in Richardson were I was greeted by a friendly staff. We had a 2 bedroom suite that had everything we needed and was very clean. Breakfast was outstanding and the social hour in the evening was quite nice. I had the pleasure of meeting Deborah one of their night crew...

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Thank lhunt33
Fort Cobb, Oklahoma
Reviewed 12 October 2015

The Residence Inn in Richardson Dallas TX is a very nice hotel. Staff were all very friendly. Clean and smelled good. Breakfast was very good. The grounds are very clean too. Thought the rooms were spacious. Our bed was a little more firm then we preferred but it was in great shape at least. Each room has its own air...

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Thank Byork612
Reviewed 9 October 2015 via mobile

Me and my colleague booked for a 2 bedroom suite in Residence Inn and we were greeted by Linda at the front desk. Check in was so easy and fast. Breakfast area is accessible and staff were friendly and very accomodating. Our room is pretty big with a kitchennette and living room area. The only complaint I have is that...

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Thank May Therese B
Tyler, Texas
Reviewed 17 September 2015

From the reservation to the actual stay the staff was amazing! They were so nice and helpful. The hotel was clean and very roomy. Was well worth the price. I would definitely stay there if in the Richardson area again!

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Helpful?
Thank KFTyler
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

We aim to please and are thrilled that you had such a wonderful stay. Looking forward to your next visit! If you spend time with us during the month of October, hopefully you will be able to enjoy the outdoor movies on Thursday nights from 6pm – 9pm. Enjoy!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Dallas Richardson

Address: 1040 Waterwood Dr, Richardson, TX 75082-4308
Region: United States > Texas > Richardson
Price Range: $135 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Richardson 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Richardson
Richardson Residence Inn
Hotel Style:
#4 Family Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dallas Richardson staff and other travellers.
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Questions? Get answers from Residence Inn Dallas Richardson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor”
 of 5 bubbles 68danad, 4 Oct 2016 | Read review
“Higher floors are the best and quiet”
 of 5 bubbles marytdale, 22 Sep 2016 | Read review
“We prefer Building A.”
 of 5 bubbles Pleasure_Seeker1999, 20 Jul 2016 | Read review
“Hotel near to many offices and train station, 1.5 hr from Air port by local train”
 of 5 bubbles Tarkik, 17 Mar 2016 | Read review
“Stay away from rooms dogs have stayed in......”
 of 5 bubbles 238mw, 5 Dec 2015 | Read review
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