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Residence Inn Dallas Richardson

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92 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Houston, Texas
Reviewed 30 October 2016

We got a 2 room suite to get ready for my friends wedding. It was super spacious and clean. The front staff Johanna, Linda, Vanessa, Laila, Sylvia, and Mirae were super helpful at check in and checkout. We were running late so they were able to give us late checkout. Would definitly stay again.

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1Thank marydoza87
North Fort Myers, Florida, United States
Reviewed 4 October 2016

We stayed from 9/19/16 to 9/24/16. We were sent a survey which we completed. We enjoyed the hotel, although a bit dated, but shared a few customer service issues. On 9/27/2016 I received a call, that went to voicemail, from Jheannine G. the GM stating she was concerned with my issues and would like to talk with me. I called...

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Thank Dana D
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

Dana, I appreciate you for taking the time to speak with me this morning and apologize again for your unfortunate encounter with my hotel. I assure you that you will be pleased, if you give us a 2nd the opportunity to make a 1st impression. Your feedback opens the door for continued growth and development and I am grateful. Thank...

Palm Springs, California
Reviewed 29 September 2016

Lisa and her crew make an extra effort to be sure you are treated well. They are all very helpful, energetic, and professional when it comes to providing each of their guests with outstanding service. Waz, The Closer

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Thank Waz-TheCloser
Dallas, Texas
Reviewed 29 September 2016

Our huese got water damaged on August, My waif and I have to stayed in here since then, all staff here are very nice and friendly to us, especially big THANKS to Lisa Sorrels, she took extra effort to deal with temporary house service for us, always friendly and helpful and treat us like family members.

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Thank Rickpang05
Richardson, Texas
Reviewed 23 September 2016

I was in the area on a long time project . I have stayed here before but would absolutely recommend this hotel for anyone staying in the area. The front desk staff are always there for you one employee was just above and beyond to help you or get you anything you need Lisa Sorrels. She goes above and beyond...

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Thank marytdale
Dallas, Texas
Reviewed 22 September 2016

Lisa, Johanna, Laila, Linda, Mirae, Sylvia, and Vanessa will treat you like royalty. My family stayed here for three months while we transitioned between jobs. The staff was always so kind and attentive to our needs. The cleaning crew is the best. The room was always immaculate. The live entertainment on Wednesdays was a big bonus for my four-year-old. She...

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Thank creativecam34
Richardson, Texas
Reviewed 21 August 2016

I stayed at this property for 1 year and I met some wonderful people the staff was very personable and friendly ,Vanessa ,linda liela . some of the few people that made my stay so great .i cant say enough about this property hands down

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Thank marioclarke2628
Richardson, Texas
Reviewed 15 August 2016

I am enjoying my stay at the Richardson Residence Inn. We have been very impressed with the friendly and very hard working staff. Vanessa provided professional service upon my check-in. Her can do attitude was much appreciated. The entire front desk team: Lisa, Linda, Sylvia, Kristie and Laila are top notch professionals, friendly and helpful.. Additionally, Ricardo provides great maintenance...

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Thank sharmanirajk
Reviewed 11 August 2016 via mobile

My family and I are staying at this hotel. The stay has been pleasant from the beginning June 20th until today, August 10th. My daughter's and I were dining at the evening social and I was approached by Liz or Lisa one of the emaployees here. She'd asked me if I'd taken a bottle of wine to bring back up...

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Thank N R
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

After reviewing your comments, I am very concerned about the experience that we created for you. I would like to speak with you about this situation and have sent you a separate email outside of this Trip Advisor response. My goal is for us to connect quickly on this situation as I absolutely want to regain your trust and retain...

Richardson, Texas
Reviewed 29 July 2016

Our family has had a long term stay at this Residence Inn.The rooms are clean and spacious. We have been very impressed with the friendly and very hard working staff. Lisa Sorrells and her front desk staff, Johanna, Laila, Linda, Sylvia, Vanessa, and Tyler are always professional, and very friendly. We have also been very impressed with the maintenance, Ricardo,...

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Helpful?
Thank Donald B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Dallas Richardson

Address: 1040 Waterwood Dr, Richardson, TX 75082-4308
Region: United States > Texas > Richardson
Price Range: $140 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Richardson 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Richardson
Richardson Residence Inn
Hotel Style:
#4 Family Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dallas Richardson staff and other travellers.
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Questions? Get answers from Residence Inn Dallas Richardson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor”
 of 5 bubbles 68danad, 4 Oct 2016 | Read review
“Higher floors are the best and quiet”
 of 5 bubbles marytdale, 22 Sep 2016 | Read review
“We prefer Building A.”
 of 5 bubbles Pleasure_Seeker1999, 20 Jul 2016 | Read review
“Hotel near to many offices and train station, 1.5 hr from Air port by local train”
 of 5 bubbles Tarkik, 17 Mar 2016 | Read review
“Stay away from rooms dogs have stayed in......”
 of 5 bubbles 238mw, 5 Dec 2015 | Read review
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