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Hampton Inn & Suites Port Arthur

328 reviews
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Traveller (16)
Room & Suite (19)
Dining (3)
Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(48 reviews)
“the hotel staff”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Port Arthur
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (328)Write a Review
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8
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201
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28
12
8
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All reviewsfront deskthe hotel staffthe entire staffsmelled freshrecommend this hotelshower doorrooms were cleangreat staybusiness tripexcellent customer servicespecial thanksin townhot breakfastcookiesconvenient locationeggsstaff was friendly
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1 - 5 of 326 reviews
Reviewed 3 weeks ago

This is a solidly consistent hotel where I have stayed numerous times. The lobby and first floor rooms are undergoing renovation from flooding, but the rest of the hotel is of Hampton Inn fine standards as usual. Good value and central location. Beds were not...More

Review collected in partnership with Hampton
Thank Jacque B
Hotel's Favourite
Reviewed 25 August 2017

I gave my daughter a pool party here after her graduation on June 3, 2017. Her and her friends had an awesome time. My family and I set up food and soft drinks in one of the suites and the team that night was awesome....More

Thank patriciawallace
Response from Tammy J, Director of Sales at Hampton Inn & Suites Port ArthurResponded 10 October 2017

We are so happy that your daughter and her friends had a good time! See you next time!

Reviewed 4 weeks ago

Hurricane Harvey apparently did significant damage to the hotel. Hampton Inn would have done more for its reputation by shutting down to complete repairs as opposed to remaining open and charging customers such an unbelievably high rate. I do not recommend this hotel until all...More

Review collected in partnership with Hampton
Thank darylll2018
Reviewed 4 weeks ago

Took a day trip home to visit family. I stayed in this Hampton Inn once or twice before. I love the feel of their Studio Suites. The room was a little bit more pricey these days (even with my mil discount). And the room seemed...More

Review collected in partnership with Hampton
Thank jonathanj126
Reviewed 13 January 2018

Overall OK place to stay. Seem to be under construction so had little inconveniences but otherwise OK. Carpet had been pulled up in places and the hallways felt a little dreary but the rooms were clean.More

Review collected in partnership with Hampton
Thank G1501XWmichaelm
Response from Tammy J, Manager at Hampton Inn & Suites Port ArthurResponded 17 January 2018

Thank you for your note and your feedback. The arrival of needed supplies have been on back order for many in the Port Arthur area after Hurricane Harvey. The areas that you mention are important to us. They have been assigned to project teams at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 139 - USD 240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 139 - USD 240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (19)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Even numbered rooms face the west / Odd numbered rooms face the east."
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"Rooms away from the Elevators are quieter."
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"King Suite is amazing and quite comfortable"
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"call the hotel and tell them your room preference"
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