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MainStay Suites Port Arthur

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23 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Seattle, Washington
Level Contributor
86 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 August 2016 via mobile

We tried booking this hotel on TripAdvisor but the only rooms showing were the $150+ suites. Upon walling into the hotel and training to the front desk clerk, he got us a room standard room with 2 queens for just over $100 included taxes and fees. ROOM 406 Pros: Overall Cleanliness Comfortable bed and bedding Easy Access to Mall, freeway,... More 

Helpful?
1 Thank LaceyKH
China, Texas
Level Contributor
11 reviews
3 hotel reviews
Reviewed 15 August 2016 via mobile

I originally booked for 2 nights, yet everything was so comfortable I stayed 2 more nights! It was everything I needed from kitchenette to bathroom, bed, fold out couch, TV, service, location, etc. all for a reasonable price!

Helpful?
Thank RoseMarie0168
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2016

Rooms are very nice with kitchenette all around great setup. Stayed cool (without having to use my own fan) which is a BIG plus with me. Front desk customer service was excellent. Would definitely stay here again and highly recommend also a non-smoking property!

Helpful?
Thank Raye3414
Spring Hill, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2016

I stayed here for 6 weeks for work. Bottom line is I would stay there again. There are some upgrades that could be done to the rooms but the staff was incredible. In particular the desk clerk named Rohit always went above and beyond to help our family with anything we needed. Rohit and other staff members always exhibited a... More 

Helpful?
1 Thank gregbounds
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 February 2016 via mobile

Okay so here's my honest opinion. Pros: 1. Extremely friendly hotel staff. Friendlier than most. 2. Basically everything you could need to live comfortably for several months. Nice sized bathroom (best feature in my opinion), nice comfy bed, TV, kitchenette with 2 burners, dishwasher, full size fridge. 3. Fast wifi, which is important. I forgot to check the download speeds... More 

Helpful?
5 Thank Tim W
Darshan458, Guest Relations Manager at MainStay Suites Port Arthur, responded to this review

Dear Tim, Thank you for your honest opinion it means a great deal to us. In response to the CONS: We were established in 2007 and this year we will be renovating the hotel interior. We have selected a new lobby design and new room design that will give it a nice modern, comfortable and cozy feeling. If you are... More 

Shreveport, Louisiana
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 February 2016

stayed here for two months for work ,rooms are nice and they were very clean , all the furniture was very comfortable, the kitchen had a full size refrigerator and two hot plate like burners and a regular microwave ,, it came stocked with dishes and cooking utensils, plates glasses and silverware ,, and it had a dishwasher too

Helpful?
1 Thank Boilermaker2013
Gonzales, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 December 2015

This was my first time staying at the Mainstay Suites hotel. I normally stay at La Quinta but I figure i give Mainstay Suites a shot. It is like staying at your apt! They have a small cooktop, dishwasher and refrigerator! Plus, they even have utensils, bowls and plates, cups and pots for you to use! For the price and... More 

Helpful?
2 Thank Steve C
Opelousas, Louisiana
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 October 2015

Rooms were ok with exception to kitchenette being extremely small . Dishes and flatware were in decent condition. Breakfast needs improvement. Scrambled eggs really need fresh hot biscuits. Sausage patties were really greasy. Ham could be substituted every so ofte. Smalles apples I have ever seen.

Helpful?
Thank Greta M
Saint Louis, Missouri
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 11 September 2015

The pictures showed this place as pretty nice to honest but the fact is in person it was average at best. The hotel shows a lot of signs of wear and that it is a extended stay hotel. I've stayed in worse but for the 90 bucks a night it should have been better, for the condition 60-65 a night... More 

Helpful?
Thank Paul M
Scott, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2015

I have stay in many hotels here in the states and in Canada. I must say my husband and I were very well taken care of, and had a really nice stay there. Even though it was only one night, on business. The staff was very helpful at the front desk, breakfast and very clean and large comfortable rooms. We... More 

Helpful?
1 Thank MamaRedell

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about MainStay Suites Port Arthur

Address: 7648 Memorial Blvd, Port Arthur, TX 77642-8055
Region: United States > Texas > Texas Gulf Coast > Port Arthur
Price Range: $71 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Port Arthur 2.5*
Number of rooms: 81
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Port Arthur staff and other travellers.
2 questions
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Questions? Get answers from MainStay Suites Port Arthur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are looking for a short stay, this hotel may work”
 of 5 bubbles gretam441, 30 Sep 2015 | Read review
“Great Handicap Rooms”
 of 5 bubbles MamaRedell, 19 Aug 2015 | Read review
“The corner suites are larger to me, and has 2 A/C units”
 of 5 bubbles RobbieR17, 20 Jul 2015 | Read review
“Look at your room before purchase. Consider where the elevator, laundry is located.”
 of 5 bubbles R9899CMjulieh, 14 Apr 2015 | Read review
“rooms on higher floor have less odor”
 of 5 bubbles elizabethz596, 7 Dec 2012 | Read review
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