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Staybridge Suites Plano - Richardson Area

325 reviews
#18 of 48 Hotels in Plano
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Traveller (39)
Room & Suite (24)
Dining (2)
Overview
  • Excellent72%
  • Very good17%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“central market”(30 reviews)
“front desk”(47 reviews)
“indoor pool”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Suites
3.0 Star Hotel
All hotel details
Offers from Staybridge Suites Plano - Richardson Area
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (325)Write a Review
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All reviewscentral marketfront deskindoor poolbasketball courtbedroom suitefree dinnerthree nightsbreakfast buffethot tubgreat staycoffee makerexercise roombusiness tripeasy accessstaff was very friendlykimdishwasher
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11 - 15 of 316 reviews
Reviewed 17 July 2017

Rudest staff you can imagine, it was like they were doing a favor to have you stay in the hotel...Rooms were dirty and hardly any cleaning staff available for simple request. Manager Rebecca has got training in CUSTOMER NO SERVICE, can't believe they are in...More

Thank Ajay J
Response from IHGService, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 2 August 2017

Hello Ajay J, First of all, thank you very much for your recent stay at our StayBridge Suites Plano - Richardson Area, TX. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service and cleanliness. We’d...More

Reviewed 1 July 2017 via mobile

Very rarely do I provide perfect scores on hotel surveys, but my recent stay at this hotel definitely deserves it. I frequent the area and have stayed at Embassy Suites and Marriott Residence- and this Staybridge blew them away. It was literally the best night...More

Thank 314laynej
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 5 July 2017

Wow! Thank you for the awesome review! We are glad that you did try us out this time and happy to hear that you preferred our Hotel compared to the rest. Happy to hear that you did try our Free Continental Breakfast. Lookfing forward to...More

Reviewed 18 May 2017

First time at this Staybridge location. Conveniently located interstate without the loud interstate noise. The room layout is very nice. Pool, business center, exercise room, breakfast buffet and the socials on Mon, Tues and Wed nights. I would recommend it to others. Enjoyed our stay....More

Thank Steve H
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 19 May 2017

Thank you for your review and recent stay with us. We are glad that you enjoyed our Social hour and complimentary breakfast. We look forward to welcoming you back soon!

Reviewed 28 March 2017 via mobile

Was a beautiful room and it wasn't overly priced for what we got. The hotel was clean and welcoming. The pool and hot tub was amazing. The outside garden/water fountain leading to the pool could use some cleaning. We were met by very friendly front...More

1  Thank Shannon U
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 29 March 2017

Thank you for the great review and recent stay with us! We are glad that your stay was comfortable. Thanks for notifying us on the service issue that you had at breakfast time. Our staff has been notified and rest assured that this will not...More

Reviewed 27 February 2017 via mobile

We like staying here. Located near Central Market and close to major roads. Nice indoor pool area and outside basketball court plus grilling and picnic area We had a two bedroom suite which worked great for us. Our only complaint is about housekeeping. We found...More

Thank shktenn
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 27 February 2017

Thank you for your review and recent stay with us. The housekeeping issue has been addressed today morning and we assure you that this will not happen again. Our staff has been trained to provide the best service possible and we agree that your experience...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Free Parking
Breakfast Available
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Restaurant
Heated pool
Indoor pool
Details
Price range
USD 99 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Plano
#8 Business Hotel in Plano
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
USD 99 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Plano
#8 Business Hotel in Plano
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
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Traveller (39)
Room & Suite (24)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Latanya B
1 February 2018|
AnswerShow all 3 answers
Response from Jason M | Reviewed this property |
I agree with both of them. I would also become a member of IHG® Rewards because you will get a LOT of points for staying there for one month. There’s points can then be used for free nights.
0
Votes
PatrickErvin
7 January 2018|
AnswerShow all 2 answers
Response from Kurt W | Reviewed this property |
Probably. New hotel and furniture.
0
Votes
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12
Room Tips
"Premier Priority Club Member, top floors away from elevator"
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"Third floor had no noise problems in this four floor location"
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"The two bedroom unit has one room with two full-size beds, one room with a king size bed, and a living room..."
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"any side of the hotel is ok for peace and quiet. and any floor is ok"
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