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26/11/2017 27/11/2017
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    TownePlace Suites Dallas Plano

    5005 Whitestone Ln, Plano, TX 75024-3003
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    26/11/2017 27/11/2017
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    USD 101*
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    Traveller (27)
    Room & Suite (31)
    Dining (5)
    Dallas/Plano Marriott at Legacy Town Center
    591 reviews
    #4 of 46 hotels in Plano
    3.0 km
     
    aloft Plano
    288 reviews
    #16 of 46 hotels in Plano
    2.8 km
     
    Homewood Suites by Hilton, Dallas-Frisco
    712 reviews
    #1 of 17 hotels in Frisco
    5.4 km
     
    NYLO Plano at Legacy
    711 reviews
    #15 of 46 hotels in Plano
    3.3 km
     
    Overview
    • Excellent32%
    • Very good35%
    • Average14%
    • Poor9%
    • Terrible10%
    Travellers talk about
    “full kitchen” (9 reviews)
    “quiet area” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    26 Nov.27 Nov.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (119)
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    21 - 25 of 117 reviews

    Reviewed 31 January 2017

    Yes it is an older hotel and staying here was very reasonable. I checked in with no problem and my room was ready and very clean. You pay for what you get and if i wanted to spend around $150.00 a night my room would...More

    Thank 2antigua
    Reviewed 16 January 2017

    This property is definitely not appropriate for the Marriott brand. The lobby and exterior were typical, but the rooms were very outdated. The furniture had stains on them and the carpet was old and ripped. The room was clean, so I was not uncomfortable being...More

    1  Thank LindsayBaines
    Response from Sherri R, Director of Sales at TownePlace Suites Dallas PlanoResponded 19 January 2017

    Dear LindsayBaines, Thank you for taking the time to write this review. We sincerely apologize that you were not able to enjoy your stay, and that we did not meet your expectations. We are very happy to hear that our staff was accommodating. We would...More

    Reviewed 28 December 2016

    I've stayed at dozens of different hotels this year. While Towneplace Suites is not my favorite option, I have stayed at a few this year that were really nice. This place should lose the Townplace suites name! I wish Marriott would revoke the name privileges...More

    Thank WrldFshr
    Response from Sherri R, Director of Sales at TownePlace Suites Dallas PlanoResponded 29 December 2016

    Thank you for taking the time to review our hotel. I do apologize that we did not meet your expectations. The issues that you experienced including the smoking, Platinum amenity, smell in the hallway has been addressed with the General Manager. We are currently in...More

    Reviewed 16 November 2016

    We had to stay here due to tournament lodging. Normally i love Marriott hotels, but this was not a place i ever plan to stay at again. We had two bedrooms and a living room. But even that did not make up for the quality....More

    Thank LLCEC5
    Response from Sherri R, Director of Sales at TownePlace Suites Dallas PlanoResponded 18 November 2016

    Dear LLCEC5, Thank your for taking the time to write this review. I must apologize, and I hate to hear that your stay was not enjoyable and that we fell short of meeting your expectations. It is our goal to uphold the Marriott brand, so...More

    Reviewed 19 September 2016

    Run. Don't walk. Turn and run away from this place. Booked my room last minute to get a quiet and comfortable nights sleep away from family on a trip into the Dallas area. Check in went relatively find. Front desk agent was obviously stressed about...More

    2  Thank Patrick M
    Dallas/Plano Marriott at Legacy Town Center
    591 reviews
    #4 of 46 hotels in Plano
    3.0 km
     
    aloft Plano
    288 reviews
    #16 of 46 hotels in Plano
    2.8 km
     
    Homewood Suites by Hilton, Dallas-Frisco
    712 reviews
    #1 of 17 hotels in Frisco
    5.4 km
     
    NYLO Plano at Legacy
    711 reviews
    #15 of 46 hotels in Plano
    3.3 km
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Outdoor pool
    • Restaurant
    • Tennis Court
    Details
    • Price range
    • USD 79 - USD 134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Plano
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Hotels.com, Cancelon, Hotwire, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your TownePlace Suites Dallas Plano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Plano
    • Also Known As
    • Towneplace Suites Dallas Plano Hotel Plano ,
    • Towneplace Suites Plano ,
    • TownePlace Suites Dallas Plano Texas
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    Traveller (27)
    Room & Suite (31)
    Dining (5)
    Pool & Beach (3)
    Hotel & Grounds (28)
    Bathroom (5)
    Business Centre & Event Rooms (1)
    Nearby
    NYLO Plano at Legacy
    711 reviews
    3.34 km away
     
    aloft Plano
    288 reviews
    2.85 km away
     
    Dallas/Plano Marriott at Legacy Town Center
    591 reviews
    3.00 km away
     
    Homewood Suites by Hilton, Dallas-Frisco
    712 reviews
    5.44 km away
     
    Nearby Restaurants
    Kenny's Burger Joint
    144 reviews
    .71 km away
    Taverna Rossa
    79 reviews
    1.01 km away
    Mah Jong Chinese Kitchen
    29 reviews
    .83 km away
    Ziziki's
    73 reviews
    .70 km away
    Nearby Attractions
    The Shops at Legacy
    135 reviews
    3.19 km away
    The Shops at Willow Bend
    21 reviews
    4.51 km away
    Haggard Public Library
    20 reviews
    3.95 km away
    Play Street Museum
    5 reviews
    3.28 km away
    Ask a question
    Questions & Answers
    ChilitaMom
    29 August 2017|
    AnswerShow all 2 answers
    Response from Kyle T | Reviewed this property |
    I would call the front desk and ask for a real manager. They may answer but if affirmative, ask for a follow up in writing (email) confirming that. The owners are obviously not on site. Personally, I'd never let my dog stay... More
    1
    Vote
    Beverly J
    6 October 2015|
    Answer
    Response from Marriott TowneP... P | Property representative |
    Good Morning Beverly, We only offer the shuttle service for 5 miles around the hotel for business purposes. The DFW airport is around 26 miles away from the hotel and Love Field Airport is around 21 miles away from the... More
    0
    Votes
    Room Tips
    "Don't expect the GM or leadership to support you if problems arise"
    Read review
    "Don't let them put you on floors 1 or 2 and stay away from room 222, whatever you do."
    Read review
    "Top floors are better than having people walk above. Away from elevators and stairs."
    Read review
    "Choose a room on a building where the breakfast room and small pool is accessible"
    Read review
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