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Holiday Inn Express Dallas North Tollway (N Plano)

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115 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Dallas North Tollway (N Plano)
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Showing 112: English reviews
Bangalore, Karnataka, India
Reviewed 17 December 2014

This hotel is very well located for access to the Plano area. It is a cheap, no-frills hotel (like most other Holiday Inn Express hotels), and for the price offers good value. Does its job, is comfortable, the breakfast is good enough to set you up for the day, and the staff is responsive. There is ample parking at no...

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Helpful?
Thank Amit_Haralalka
Arkansas
Reviewed 9 December 2014

we recently spent 2 nights here and had a nice, quiet stay. The hotel is clean and has a nice breakfast. The staff was friendly, the beds are comfortable and it's in a safe area. There are restaurants near but not within walking distance. The only odd thing is when we got in our room there was a sports coat...

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Thank KBD87
College Station, Tx
Reviewed 9 November 2014

We were very pleased with the hotel. Others have said it wasn't clean and had an unpleasant odor. We found it to be very clean and no odor. The breakfast was very good for hotel breakfasts. We also felt very secure there, which is very important. We would recommend it to anyone staying in that area of Plano/Dallas.

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Thank Don W
Gettysburg, PA
Reviewed 29 October 2014

I stayed for 5 days and can say the hotel was clean all the time. I was always seeing ladies cleaning all over and it smelled like it too. Breakfast has one of those pancake machines.The reason you would choose this hotel is basically because it it right near where you need to be. I think my Holiday Inn experiences...

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Helpful?
Thank paymeami2
3101_HIEPlano, General Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear paymeami2, I am glad you enjoyed your recent stay with us. We renovated in 2010 and we are very proud of the results and I know you can feel it too. Hope to see you again soon and thank you for your feedback. Ben General Manager

Minnesota
Reviewed 28 October 2014

The location of this hotel was excellent. The room was clean, comfortable and appealing. The breakfast had lots of choices and the area was clean and roomy. The hotel staff was helpful. The pool area was clean .I would stay here again.

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Helpful?
Thank FarNorthMinnesota
3101_HIEPlano, General Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear FarNorthMinnesota, Thank you for your feedback and thank you for staying with us. Hope to see you next time you are in the Plano area. Ben General Manager

Reviewed 27 October 2014 via mobile

Very nice and clean Holiday Inn Express. Has been updated almost everywhere. Not the best HIE in Dallas, but it's top tier. Stayed for business and will definitely stay here again when visiting this area of Dallas.

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Thank awooten3
3101_HIEPlano, General Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear breezyww, Thank you for your recent stay and feedback. We are always looking on how to improve and we will make sure and look into those few time s you mentioned. Hope to see you soon when you return to the area. Ben General Manager

Midland
Reviewed 16 October 2014

This hotel was easy to get to and the customer service was excellent. Stayed here as a group, the group rate could've been better. It looks like the hotel was renovated at some point and some of the upgrades are great (loved the pink and silver sconces), but others weren't done or done poorly. In our bathroom the tub/shower and...

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Helpful?
Thank breezyww
3101_HIEPlano, General Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear breezyww, Thank you for staying with us and thank you for your feedback. We will do everything we can to fix the things you mentioned. Once again thank you and hope to see you soon Ben General Manager

Reviewed 23 September 2014 via mobile

I remembered this hotel as nice and clean in January, but my room now is dirty, musty smelling, and the toilet runs. I was looking forward to a clean and comfortable night, but not tonight. Disappointed because I can usually count on Holiday Inn Express!

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1Thank Colangelo22
IHGCare, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear Colangelo22, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry we fell short of your expectations this particular stay and regret you were not satisfied with the conditions of the room you received.. We appreciate the feedback you have provided which will help...

Amarillo, Texas
Reviewed 16 July 2014

Price was fair, spacious room, great bed and good bathroom, good continental breakfast. poor cleaning though. But I'd stay there again. It is close to the malls, restaurants and easy access. Staff is helpful

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Helpful?
Thank Carol C
IHGCare, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear Carol C, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls...

Maumelle, Arkansas
Reviewed 15 July 2014

We were welcomed by a friendly desk - thanks. Our room had a very mildewed ceiling and wet air. We asked and were apologetically given a second more acceptable room. Still, it had water damage in the bathroom. The price was expensive for what we got. The breakfast was Ok and standard only sugared yogurt and milk with only a...

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Thank MaumelleJim
IHGCare, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear JimSierraValley, We appreciate you taking the time to review our hotel. I am happy to hear you found our staff friendly and responsive. However, we regret your stay was not as comfortable as it could have been due to the issues you experienced in the room. Please be assured that all comments are acted upon and used to improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Recently the winner of the 2010 IHG Renovation Award, Holiday Inn Express and Suites N. Plano is pleased to offer guests a hotel that has undergone a $1 million dollar renovation and has updated its team with a renowned group of individuals that prides themselves in service, guest appreciation and above all, building relationships. With exceptional attention to detail in every room, in every amenity and in every conversation, you will feel like you are home at Holiday Inn Express & Suites N. Plano. ... more   less 

Additional Information about Holiday Inn Express Dallas North Tollway (N Plano)

Address: 3101 Dallas Pkwy, Plano, TX 75093-4714
Region: United States > Texas > Plano
Price Range: $129 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Dallas North Tollway (N Plano) 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express n. Plano Hotel Plano
Plano Holiday Inn
Holiday Inn Express Dallas North Tollway (N Plano) Texas
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Dallas North Tollway (N Plano) staff and other travellers.
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Questions? Get answers from Holiday Inn Express Dallas North Tollway (N Plano) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in room 129 on first floor a really good room with cold air and good beds.”
 of 5 bubbles GlennG547, 20 Aug 2016 | Read review
“Pick another hotel - all rooms close to highway & noise.”
 of 5 bubbles Pho-sho_TX, 31 May 2016 | Read review
“Try to get a room furthest from the Highway”
 of 5 bubbles 657glennp, 21 Feb 2016 | Read review
“Rooms on the "back side" are more likely to be quieter. There is free parking close to the entrance.”
 of 5 bubbles GerryL650, 27 Jan 2016 | Read review
“stay on the third floor away from the freeway”
 of 5 bubbles hardette, 26 May 2015 | Read review
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