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Renaissance Dallas at Plano Legacy West Hotel

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Traveller (100)
Room & Suite (108)
Dining (19)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Discover a cosmopolitan atmosphere at Renaissance Dallas at Plano Legacy West Hotel. Our hotel in West Plano, Texas offers accommodations and public spaces that redefine sophistication and exceed expectations. We provide a chic setting from which to explore Plano and an ideal location at the south end of the $3 billion Legacy West urban mixed-use project. Enjoy modern comfort, intriguing design and unparalleled service here. We are a destination within a destination, offering everything you need to relax and be successful during your stay in Plano. Take advantage of wide open spaces, complimentary Wi-Fi access and guest rooms and suites featuring plush bedding and worldly decor. Host your event in our 26,000 square feet of versatile space and enjoy Asian-fusion cuisine in our restaurant, all near shops and dining in downtown Plano and close to golf courses in the Plano/Frisco area.
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Property amenities
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Trendy
HOTEL CLASS
Hotel links
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Offers & Announcements:Book Early & Save in TX!
Hotel deals
Hotel packages

Location

Full view
82Good for walkers
Grade: 82 out of 100
32Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
100Reviews
221Photos
4Q+A
8Room tips
Traveller rating
  • 75
  • 20
  • 2
  • 0
  • 3
Time of year
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  • English
Popular mentions
This hotel is one of the best of Marriott chain hotels, beautiful place very new big rooms And very clean . Kind and professional staff , beautiful executive lounge with lot of food and drinks to choose from the only issue it’s close on the weekend , great location walking
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Response from TeamMarriott, General Manager at Renaissance Dallas at Plano Legacy West Hotel
Responded 3 days ago
Dear V9307MRsambm Thank you for the gloiwing review of the Renaissance Dallas at Plano Legacy West Hotel. We strive to redefine expectations of luxury travel here at our new hotel, and we love knowing that we could be your destination within a destination! We hope you will choose us every time your travels bring you to Dallas! Robert Bula General Manager
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I stayed in a corner suite on the 11th floor. It has a modern sleek design. The room was nicely designed and clean, although a bit small for a corner room. The hotel lobby is beautiful. The decor throughout is modern chic asian inspired, very spacious with so many beautiful
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Response from TeamMarriott, General Manager at Renaissance Dallas at Plano Legacy West Hotel
Responded 1 week ago
Dear robyn9485, Thank you for your outstanding review of the Renaissance Dallas at Plano Legacy West Hotel. We are thrilled to read how much you enjoyed our beautifully appointed property and that you were impressed with the excellent service provided by our associates. We will be sure to share your compliments with our team, especially Caylee, Donisia & Rudy. Thank you again for recommending us, and we look forward to serving you soon. Robert Bula General Manager
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There was not one person in that hotel that didn’t greet me with a smile and offer help when I was walking by. The front desk staff was so cordial, the doorman, Nicolas, I believe was SO hospitable. Jose the valet was very helpful in recommending some spectacular restaurants
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Response from TeamMarriott, General Manager at Renaissance Dallas at Plano Legacy West Hotel
Responded 1 week ago
Dear shamasno, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team, especially Nicolas & Jose. Thank you for choosing the Renaissance Dallas at Plano Legacy West Hotel. We hope to welcome you again soon. Robert Bula General Manager
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An amazing commitment to design and service. Literally every inch of the property was designed with care and flair. Worth it to tour the property just to take in the art. Really liked the new TV's that let us watch Youtube, Netflix and Hulu way better than the slow cable TV's of
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Response from TeamMarriott, General Manager at Renaissance Dallas at Plano Legacy West Hotel
Responded 2 weeks ago
Dear CB_Travel_Manager, Thank you for your glowing review of the Renaissance Dallas at Plano Legacy West Hotel. We strive to redefine the expectations of luxury travel here at our new hotel, and we love knowing that we could be your destination within a destination! We appreciate you taking the time to share your outstanding experience, and we look forward to seeing you again! Robert Bula, General Manager
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Hotel is in good location and near some nice shops and restaurants. The hotel restaurant OMA was disappointing. Found the food to be sub-par. My room was nicely appointed and I love the mood lighting in the shower. Gym was good too but could use some more dumbbells as
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Response from TeamMarriott, General Manager at Renaissance Dallas at Plano Legacy West Hotel
Responded 3 weeks ago
Dear John B, It was our pleasure having you as our guest at the Renaissance Dallas at Plano Legacy West Hotel! We are glad that you enjoyed your luxurious cosmopolitan room. However, we are sorry for not meeting some of your expectations and regret any inconvenience it caused. We hope you will give us another opportunity to welcome you for the perfect stay you deserve. Robert Bula General Manager
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Photo provided by managementRenaissance Dallas at Plano Legacy West Hotel
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Photo provided by managementRenaissance Dallas at Plano Legacy West Hotel
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Photo provided by managementRenaissance Dallas at Plano Legacy West Hotel
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12345622
Many Marriotts close their lounge on weekends, so disappointing!
1 vote
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We were there pretty much right afte it opened and at that time the pool was NOT heated. The spa was a great temp and a little trickles in the pool, but it was definetly not heated. The bar area out by the pool is very nice and has a few cocktail table fire pits so I would guess that it is open during winter, but I would call just to be sure.
0 votes
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My room had only a shower, no tub
0 votes
The pool is not heated right now because it not needed. They do have a large hot tub
0 votes
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"Corner room offers nice views"
"Conviently located to the airports, with great shopping and dinning nearby"
"Ask for window view to the West legacy shops (if possible)."
"Ask for a corner room. The views are grand!"
"Do not book here - you won't know whether you will actually get a room or not"
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PRICE RANGE
USD 213 - USD 505 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasPlano
NUMBER OF ROOMS
304
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