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Hyatt Place Dallas/Plano

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#6 of 42 Hotels in Plano
Certificate of Excellence
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297 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Dallas/Plano
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Showing 291: English reviews
New York City, New York
Reviewed 4 weeks ago

The hotel is a long ride from DFW; probably 45 minutes without traffic but in a great location if you'll be in Plano. I gather that Love Field is pretty close, so it that's an option for you, that might be something to consider. I traveled in & out of DFW, which was about a $50 Taxi ride each way....

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Helpful?
Thank Jim-V-NYC
Melissa A, General Manager at Hyatt Place Dallas/Plano, responded to this review

Dear Jim-V-NYC, Thank you for taking some of your valuable time to provide a detailed review of your experience at our hotel. Your feedback is very helpful to our team in our quest to offer the best guest experiences and strive to improve. Our shuttle is a great options for guests who are working and attending activities in the local...

San Antonio, Texas
Reviewed 1 November 2016

Overall loved it!!! Breakfast was just ok(stale donuts, eggs did t taste fresh, ran out of plates) however and more importantly; room, service, staff, cleanliness was perfect. Will stay again for sure.

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Helpful?
Thank Deborah G
Melissa A, General Manager at Hyatt Place Dallas/Plano, responded to this review

Dear Deborah G, We are delighted you enjoyed your recent stay at the Hyatt Place Plano. We strive to offer the best possible guest experience. We appreciate your feedback regarding our breakfast offerings and will address the items you mentioned to ensure they are fresh at all times. We are excited to share that a new breakfast will be introduced...

Plano, United States
Reviewed 1 November 2016

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Helpful?
Thank Patsy W
Melissa A, General Manager at Hyatt Place Dallas/Plano, responded to this review

flushing,newyork
Reviewed 31 October 2016

Housekeeping was on its A game, hot water temperature was great as was the pressure, the bed was very comfortable,A/C was good and the room had good lighting and many electrical outlets. Good reception personnel and easy check in/out. The downside was only one elevator working,the complimentary breakfast was average with the fruit being not ripe however it was complimentary...

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Helpful?
Thank queens888
Melissa A, General Manager at Hyatt Place Dallas/Plano, responded to this review

Dear queens888, Thank you taking time to provide feedback about your experience at the Hyatt Place Plano. We are delighted you enjoyed your stay with us, including our complimentary breakfast. Our property has brand new mattress which are excellent relaxation. We are working diligently to get our second elevator up and running. We look forward to having you as our...

Austin, Texas
Reviewed 25 October 2016

Elevator was out on my stay. I remember the last time I stayed at this location it was also out so I can only assume that it has been out for months. Thermostat on AC was not accurate which made it very difficult to get the temperature correct during the night.

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Helpful?
Thank 742jimbo
Melissa A, General Manager at Hyatt Place Dallas/Plano, responded to this review

Dear 742jimbo, I am so sorry to hear that your stay with us did not exceed your expectations. One of our elevators on property has been out of service longer than expected due to damage that occurred. It is in the process of being fixed and will be up and running in a few days. I deeply regret that our...

South Houston, Texas
Reviewed 20 October 2016

Great place to stay! Hotel is clean and the staff is very nice overall. I have stayed at the Hyatt Place before and have always received great customer service. One of the few hotels around that still offer free continental breakfast in the morning that's prettty decent.

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Helpful?
Thank 537shanih
Melissa A, General Manager at Hyatt Place Dallas/Plano, responded to this review

Dear 537shanih, We truly appreciate your review of our hotel and staff. Thank you for your feedback about your experience. It is very valuable in helping us ensure our guests have the best possible stay. We are so glad you enjoyed our complimentary hot breakfast. We hope to have you stay with us again soon!

Los Angeles, California
Reviewed 20 October 2016

I stay here a few times a year for business and its always a pleasant experience. Staff is great, hotel is modern and new-ish. Good breakfast and shuttle service. Walking distance to 2 bars/ restaurants in the same parking lot.

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Helpful?
Thank DMMAMBA
Melissa A, General Manager at Hyatt Place Dallas/Plano, responded to this review

Dear DMMAMBA, Thank you so much for your review of our hotel. We are delighted that you enjoyed our complimentary breakfast and shuttle service. The Hyatt Place Plano has a great location near many restaurants and shopping. We hope to have you as our guest again soon!

Atlanta, Georgia
Reviewed 18 October 2016

This is a fairly new hotel in Plano. Its a nice option for a short business trip and has large comfortable rooms. I would only recommend staying here if you have a reason to be in the Plano/Allen area. This hotel fully met my needs for a one day business trip.

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Helpful?
Thank berm100
Melissa A, General Manager at Hyatt Place Dallas/Plano, responded to this review

Dear berm100, Thank you for choosing the Hyatt Place Dallas Plano for your recent business trip. Our property is centrally located in the North Dallas suburbs. We are delighted you enjoyed our guestrooms. We hope to have you stay with us on your next business trip to Plano, TX.

San Antonio, Texas
Reviewed 18 October 2016

The reservationists never get our requested rooms correct. We get to our destination, and what we asked for is not what they have reserved. We have been staying in Hyatt Place hotels for 10 yrs, and this has become a very big problem. We will be looking for other lodging due to this recurring oversight on Hyatt's part.

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Helpful?
Thank Michael R
Melissa A, General Manager at Hyatt Place Dallas/Plano, responded to this review

Dear Michael R, I am truly sorry for the frustration you have experienced while making reservations. If you would like to discuss the issue, I would be happy to do all I can to resolve it. Please contact me directly at the hotel. We would love for you to continue to be loyal Hyatt guest.

Fort Worth, Texas
Reviewed 18 October 2016

We stayed recently on a shopping trip over the weekend. Very well placed to get everywhere to the north of Dallas. Not fancy, but clean and well appointed. There are also many restaurants around, several within walking distance.

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Helpful?
Thank jmurphyjohnson
Melissa A, General Manager at Hyatt Place Dallas/Plano, responded to this review

Dear jmurphyjohnson, We are the perfect location for a shopping weekend and are so glad chose to spend yours with us! Our central location is near several area shopping centers and malls and our complimentary shuttle service is also available to provide transportation. We look forward to hosting you again for your next shopping get away!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Hyatt Place Dallas/Plano

Address: 3100 Dallas Parkway, Plano, TX 75093 (Formerly AmeriSuites Dallas/Plano)
Region: United States > Texas > Plano
Price Range: $133 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Dallas/Plano 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Amerisuites Hyatt Place Plano Hotel Plano
Hyatt Place Plano
Amerisuites Plano
Hyatt Plano
Plano Amerisuites
Plano Hyatt
Hyatt Place Dallas/Plano Texas
Hotel Style:
#3 Business Hotel in Plano
#7 Family Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Dallas/Plano staff and other travellers.
3 questions
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Austin, Texas
8 months ago

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Questions? Get answers from Hyatt Place Dallas/Plano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if they have a room available not facing the highway”
 of 5 bubbles I3431OQmichaels, 22 Sep 2016 | Read review
“As far as I could tell all the rooms were equal. Not much selection on view as it is in the middle of the Dallas Metro Area.”
 of 5 bubbles ronw637, 24 Aug 2016 | Read review
“Stay away fro the elevator and the ice machines”
 of 5 bubbles RobertusMaximus, 11 Jul 2016 | Read review
“Quite on upper floors”
 of 5 bubbles 588carlaz, 24 May 2016 | Read review
“All rooms great, but loved our King room”
 of 5 bubbles moodybluesaustin, 10 Mar 2016 | Read review
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