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Courtyard Dallas Plano in Legacy Park

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Courtyard Dallas Plano in Legacy Park
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94 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Start your review of Courtyard Dallas Plano in Legacy Park
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Oklahoma
Reviewed 1 week ago

We have stayed here multiple times while visiting Plano. We love the location and price as it is directly off the Dallas N tollway and convenient to all the restaurants and shops in the area. The hotel is clean and the staff is friendly. They have a good workout facility for a courtyard and the pool always seems clean and...

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Helpful?
Thank EdmondOKBeachLover
Caroline k, Front Office Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for your continued loyalty to Marriott and our hotel. We agree with you; our location is wonderful. We enjoy the proximity to the shops and we have an excellent driver during the week. The weather is wonderful most of the year and some of our guests make the choice to walk to the shops and restaurants. Our Team...

Reviewed 2 weeks ago via mobile

Receptions personel excellent! Everything else highly mediocre. I judge a hotel by its coffee, quantity, and packets of condiments. ( Sugar, creme ) This facility failed in this regard. One single serving of coffee, and two sugars, could you spare it? Seriously, I spent three nights there, and the single serving was standard. Rooms are old, noisy and really spaced...

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Helpful?
Thank johnwesleyharden
Caroline k, Front Office Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for your review of your recent stay. Our goal is to make certain that every guest leaves satisfied. We have excellent coffee in our Bistro; however, we are ready to provide more of the packages for the coffee makers as soon as our guests call. You are always welcome here. Please join us again soon.

Myrtle Beach, South Carolina
Reviewed 2 weeks ago via mobile

For starters I really like this Hotel. I just found one person, at the front desk who lacked Customer Service skills. I still recommend this hotel. The service in the restaurant was great. Housekeeping was awesome. I just had a not so pleasant experience.

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Helpful?
Thank Kevin H
Caroline k, Front Office Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for making the choice to stay with us. We appreciate you for providing information that will help us to ensure a flawless stay in the future. You are always welcome here.

Memphis, Tennessee
Reviewed 4 weeks ago

I travel every week for work and am trying diligently to stay with one hotel group as much as possible. I've stayed at 2 Courtyard properties this month already and can remove both from my list for future visits, this being one of them. You might think that due to its proximity to the highway it would be loud and...

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Helpful?
Thank lovelulu66
Caroline k, Front Office Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for your loyalty and for your candid response. You have shared important information that will help us review and address the noise you described. We wll always welcome any concerns and or suggestions that will help provide a comfortable and productive experience. Please continue to remain loyal to Marriott and we will remain commited to you, our guest.

Denver
Reviewed 4 weeks ago

This was my first stay at this property, traveling for a cost conscious company. The location of the property is ideal - close to great shopping and restaurants and the expressway. The property is safe and well maintained with well appointed rooms and a lively lounge at the beginning and the end of the day. They have a Starbucks in...

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Helpful?
Thank cporter187
Caroline k, Front Office Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for making such a great recommendation. We appreciate your for your loyalty to Marriott and for allowing us to fulfill your expectations now and in the future. Please join us again soon.

Athens, Greece
Reviewed 4 weeks ago

I have been impressed with some Courtyards in the past. But now this one. Very basic service offering, poor rooms and I guess wasn;t lucky with the matress. Painful. If you are there for business and there are no alternatives, it is OK for a night or two. But don't expect something special.

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Helpful?
Thank Spiros L
Caroline k, Front Office Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for sharing your experience. You endured a stay that did not leave you satisfied. I am so disappointed that we could not have made you feel more comfortable. Please accept my apology as we welcome you again in the future.

Annapolis, Maryland
Reviewed 4 weeks ago

I travel extensively for work and stay are Marriott's frequently. This is an older dated hotel that does not live up to the typical Marriott, more like a Ramada inn. The only redeeming quality is that they are walking distance to the Legacy shops. This is by far the noisiest hotel ever. You can hear every door shut, people talking...

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Helpful?
Thank pas63
Caroline k, Front Office Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for making the choice to remain loyal to Marriott. We value you and appreciate you for sharing your experiences. It is rare to hear that the noise was a contributing factor to guest satisfaction at our hotel, however; it is still very important that we work to reduce and/or eliminate the irritant that caused your frustration. We remain...

Plano, Texas
Reviewed 18 February 2017 via mobile

Love this Courtyard! We are Marriott exclusive, so we have stayed at many. Loved the sliding glass door out to the courtyard, pool and spa... the staff was ALL very friendly-this hotel has a good vibe... Elizabeth at the front desk Saturday morning, (and I think Friday evening) was very friendly and accommodating. Great stay.

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Helpful?
Thank goldenleblanc
Caroline k, Front Office Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Than you for making this the destination for your special occasion. Our staff takes great pride in their welcome and the excellent service they provide. The kind and generous comments you shared regarding our associate will be share with her. Have a wonderful day and join us again soon.

Leesburg, Virginia
Reviewed 18 January 2017

This Courtyard is one of those that has been updated and the lobby and restaurant have been modernized and made more comfortable. There is not a lot of parking in front so be prepared to park and come in one of the rear doors as it likely closer to your room. Ask the front desk clerk which side your room...

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Helpful?
Thank Mohamed E
Caroline k, Front Office Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for sharing your experience with other experienced travelers. It was great to see that you enjoyed the Bistro and we look forward to providing an excellent experience in the future. Come again soon!

Naas, Ireland
Reviewed 9 January 2017

The hotel is close to all amenities in Dallas Plano. The Hotel was quiet mainly a business overnight hotel very quiet at the weekends. So would say suits the Business Traveler mainly easy access to Tollway and shops at Legacy.

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Helpful?
Thank MaireadKennedy
Carolne K, Front Office Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for making the choice to stay with us at Courtyard Legacy Park in Plano. We value you as a loyal guest. Our location is perfect for the business traveler as well as the families and sports teams. There are so many great opportunities for ntertainment and great food close by. Please join us agan soon and explore the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Dallas Plano in Legacy Park

Address: 6840 Dallas Pkwy, Plano, TX 75024-3599
Region: United States > Texas > Plano
Price Range: $152 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Plano in Legacy Park 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Dallas Plano In Legacy Park Hotel Plano
Courtyard Plano
Plano Marriott
Plano Courtyard
Courtyard Dallas Plano In Legacy Park Texas
Hotel Style:
#4 Romantic Hotel in Plano
#11 Business Hotel in Plano
#12 Family Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Plano in Legacy Park staff and other travellers.
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flushing,newyork
Naples, Florida
over a year ago
Lubbock, Texas
over a year ago

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Questions? Get answers from Courtyard Dallas Plano in Legacy Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere!”
 of 5 bubbles lovelulu66, 25 Feb 2017 | Read review
“Ask the front desk clerk which side your room is on and plan on parking on that side and coming in a side or rear door.”
 of 5 bubbles 237mohamede, 17 Jan 2017 | Read review
“The back of the hotel away from the Tollway would be my recommendation”
 of 5 bubbles MaireadKennedy, 8 Jan 2017 | Read review
“Does not have a full service restaurant but has a little counter bistro”
 of 5 bubbles susanpopewhitmire, 14 Sep 2016 | Read review
“3rd floor is top”
 of 5 bubbles lucycan, 14 Sep 2016 | Read review
5 of 5