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Comfort Inn & Suites

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57 Reviews from our TripAdvisor Community

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Showing 53: English reviews
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Jacksonville, Illinois
Reviewed 5 days ago NEWvia mobile

My husband & I came to Pharr from the Midwest to enjoy the warm weather & visit family winter Texans. Chose this Location as it was centrally located in the valley. We couldn't have asked for nicer staff & service. Upon arriving we were up graded to a suite which we really enjoyed since we were staying two weeks. After...

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Helpful?
Thank K M
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to leave a review in regards to your most recent stay with us. Congratulations you are now part of my extended family. I am looking forward to your longer stay next year. I'm extremely grateful that you chose this hotel to be your home away from home. I personally send you a special thank...

Reviewed 6 days ago NEWvia mobile

We made a last minute reservation to stay a night in Pharr for my birthday to visit the Shrine of Guadalupe. Room we were given the TV was not working well, we let room service know and someone was in our room within minutes to address the issue. Problem couldn't be fixed but they gave us a new room with...

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Helpful?
Thank Yvonne Y
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for leaving a review in regards to your most recent stay. I apologize about the mishap with the TV. It doesn't surprise me that Eliza went out of her way to try to fix each issue. She truly is an asset to this hotel and to me. My guests leave such great reviews about Eliza. I personally thank...

South Houston, Texas
Reviewed 1 week ago via mobile

I had a quick trip to the Rio Grande Valley this weekend and needed a place to rest and clean up after a long drive. This place has been on the top of my favorites list for a while. They have really put a lot into a remodel and it shows. I thoroughly enjoyed the staffs help even though I...

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Helpful?
Thank B Spencer L
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to leave a wonderful review. We strive hard as a team to give the best customer service that we each can. It truly put a smile on my face reading your review, we are on the right track. Thank you for choosing our hotel. Of course you are always welcomed here..Just to remind you...

Reviewed 1 week ago via mobile

My brother and I had a wonderful stay at this comfort inn and suites. We stayed for 7 days. Awesome breakfast and friendly employees! Very clean rooms and clean pool. I would recommend this hotel to anyone!

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Helpful?
Thank Carissa M
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to leave a review. All feedback is extremely important to me. I'm glad that you made the trip this year and hope that we see you again next year. Thank you for your kind words. I will be sharing this review with my TEAM. Sincerely, Mia Munoz-GM

Conroe, Texas
Reviewed 3 weeks ago

This is a great hotel. People are so friendly and wonderful welcome. Met Eliza - she was great! Made sure we had shuttle to and from where we were going and made sure we arrived back at hotel safely. Met Johnny - WOW - he's great and crazy too. But that is what made this hotel so wonderful. Our driver...

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Helpful?
Thank Angie J
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to leave a WONDERFUL review about my TEAM and the extra efforts they make for all our guests. We strive to give the best customer service possible. I appreciate all that my team does on a daily basis. I know that they all go above and beyond for each guest. Again I thank you...

Reviewed 4 weeks ago via mobile

The staff Mia, Johnny, Elisa & Jay treated us like family. Recommend this hotel great shuttle service. We will definitely stay here again ! Rooms comfortable breakfast great centrally located! We love our visits to the Rio Grande Valley & Progreso!

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Helpful?
Thank Irene G
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you taking the time to leave a wonderful review. We strive as a team to provide the best customer service that each of us can. Happy to read this review. I know that you could have stayed anywhere else in this area. Your loyalty to this hotel is not only noticed but extremely appreciated. Thank you for your business...

Reviewed 4 weeks ago via mobile

Been here for two and half months and the place is really nice and up to date. The staff is very friendly. The rooms are really cleaned and stay cleaned everyday. It's really nice to come to clean room

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Helpful?
Thank Josh V
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to give a review. Your feedback is very important to me. This definitely puts a smile on my face. We are glad you are a loyal friend. Hope you visit us again.

Reviewed 4 weeks ago via mobile

This hotel is GREAT i stay here a lot for work and Eliza, Mia, and Harvey are so welcoming and friendly. The coworkers and i will always choose to stay here! The housekeeping is good! Breakfast is great! The best home away from home. Thank you choice hotels

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Helpful?
Thank Wesley Y
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

I thank you personally on behalf of myself and my WONDERFUL team. We strive to give the best customer service that we can. Everyone of my team members is always willing to go the extra mile for anyone of our guests or should I say anyone of our new found family members. I hope you visit us again in the...

Torreon, Mexico
Reviewed 9 January 2017

I booked this hotel knowing this used to be the "Knights Inn" and got a promotional rate to try the renewed "Comfort Inn". Well, it was very much worth it! The check in was a breeze, the rooms are nice, neat and beds are super comfortable, the renovation really shows. Rooms have a fridge and microwave, which makes are very...

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Helpful?
Thank JLMartinez
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to leave a review in regards to your most recent stay. I take all feedback to heart. I will definitely approach the owners about signs that we can have made for front desk, or maybe a flier. Thank you for your feedback. Guests like you make this Hotel GREAT!!! Hope you visit again soon....

Reviewed 31 December 2016 via mobile

I came here with my family during Christmas vacation. This hotel was gorgeous. It is newly renovated. Before I stayed at this hotel a few times and my stays were not the best but after the improvements had been done, this is a must stay for me. My new favorite hotel.

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Helpful?
Thank Mandeep B
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your response. I enjoy reading these reviews. Good or bad each allows us to grow as a company and as a team. Guests like you are what make my job so much more enjoyable. Hope you stay with us again. Thank you, Mia Munoz, GM

65 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Guestrooms at the Comfort Inn & Suites feature sleeping areas, sofa beds and desks. Complimentary wireless Internet access is available. Rooms are equipped with cable television, microwave ovens, refrigerators, coffeemakers, and hairdryers. Jacuzzi Suites offer a minibar. Newly renovated hotel. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2706 North Cage Boulevard, Pharr, TX 78577
Region: United States > Texas > Pharr
Price Range: $74 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Knights Hotel Pharr
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel has 3 floors. Request a room on the 2nd or 3rd floor if you want extra security.”
 of 5 bubbles Melgodspell, 1 Nov 2016 | Read review
“this is a three story and accessible by a lobby elevator and all rooms seem to be spacious”
 of 5 bubbles petebelt3, 20 Aug 2016 | Read review
“arrive early! The rooms on the south side are less hot.”
 of 5 bubbles romans332, 5 Jul 2016 | Read review
“I prefer rooms on higher floors away from elevators.”
 of 5 bubbles lsaw196, 21 Mar 2016 | Read review
“Any room will do.”
 of 5 bubbles fritz_nelius59, 23 Jan 2016 | Read review
5 of 5