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Holiday Inn Express Hotel & Suites Pecos

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Holiday Inn Express Hotel & Suites Pecos
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61 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Pecos
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Showing 60: English reviews
Weatherford, Texas
Reviewed 6 January 2015 via mobile

Dont even stop here not worth it the black front desk women deandria was a very rude lady has no respect for her guest i have been staying at the hotel a few months now and it jus gets worse and worse by the day...never get your rooms clean,manger is never there and when she is never does she speak...

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Helpful?
1Thank gilbert1986
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear gilbert1986, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should...

Central Texas
Reviewed 31 December 2014

The Bad: The hallways reek of cigarette smoke. Mattresses were lumpy & uncomfortable. Our room wasn't cleaned on our first day. The room hadn't been dusted in quite awhile. Several light bulbs were not functioning. The microwave couldn't even pop microwave popcorn. The milk was spoiled at breakfast. Don't expect to be able to speak with the manager. She will...

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Helpful?
1Thank kids2cute
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear kids2cute, Thank you for writing us a feedback regarding your recent stay. I appreciate your kind regards for our hotel staff and for the quality of service they were able to provide during your stay. On the other hand, it is regretful to see that you found our property in dire need of renovations. I assure you that this...

Arkansas, United States
Reviewed 30 December 2014

The Holiday Inn Express Hotel and Suites on South Cedar Road in Pecos, TX was easy to find, nice and clean and comfortable, but double the price of every other comparable hotel we stayed in on our 21 day trip through 15 States.

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Helpful?
Thank Cindy F
Tusayan, Arizona
Reviewed 26 October 2014

well we were on a long road trip, so ready to stop take a shower and get some rest,, well at check-in we had to wait 30 mins just top get services you can clearly hear someone in the back talking. Couldn't get her attention then she finally came out of where ever she was at she was very rude...

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Helpful?
4Thank rebbeca m
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear rebbeca m, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience it may have caused you. We’d like to obtain...

Oklaunion, Texas
Reviewed 18 October 2014 via mobile

This place was very pricey. Although I paid a pretty penny I got satisfying service by all. Evelyn was outstanding at check-in. She was very friendly with everyone also very helpful when we had a little problem connecting to the Wi-Fi. Housekeeping did a awesome job with keeping the room. Clean and cozy. Even the breakfast was delicious. At checkout...

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Helpful?
Thank jerry_host
Chattanooga, Tennessee
Reviewed 2 August 2014

The overflowing trash can on the way to check in and the desk gal continuing her private phone conversation for several minutes after I stepped up to the desk didn't exactly make a positive first impression, but were a pretty accurate snapshot of the hotel. My overall impression is that the management and staff are content to get by on...

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Helpful?
Thank Wade P
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear Wade P, Thank you for writing a review about your stay with us. It is our goal to consistently provide superior service and accommodations at our hotel and your feedback is very important to us. I am sorry our staff service and hotel condition fell below your expectations. We give the utmost importance to our guest comments as they...

Camas, Washington
Reviewed 31 July 2014

I've been on a road trip so I'm very familiar with the standard "free breakfast." This breakfast had more choices, better food, and a nice breakfast area. The room was very roomy and quiet. The bed was comfy. No complaints.

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Thank Carol W
Manton, Michigan
Reviewed 13 June 2014

Very convenient location, right off Hwy I-20 and next to the rodeo grounds. Clean and quiet considering the use of the hotel by energy company personnel. Breakfast was typical Holiday Inn food except this is the first Holiday Inn Express that offered walnuts and raisins for oatmeal. Staff do an excellent job cleaning.

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Thank Dale F
Roswell, New Mexico
Reviewed 8 June 2014 via mobile

This place is a bit pricey. $188 per night for three of us. The rooms are good sized. The location is good- it's across the street from Walmart. The bathroom could have been cleaner. There was makeup on the mirror and wall. There were greasy hand marks all over the walls in the bathroom. The thing that made me most...

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Helpful?
Thank Cazdog
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear Cazdog, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Roswell, Georgia
Reviewed 22 May 2014

Stayed two nights, not successive. 1st night received a gold member upgrade (weekday). Room OK. Water way too soft and slippery for safety with no traction strips in tub. We had to put a hand towel down to stand safely. Wake up call not received. 2nd night (weekend, not busy) no gold member upgrade offered. Having stayed here a few...

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Helpful?
1Thank Wayne R
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear Wayne R, We would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. I would like to express our sincere apologies for the shortcomings you experienced during your stay and...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express Hotel & Suites in Pecos, Texas You will find this beautifully appointed hotel the Stay Smart place to be while visiting or working in Pecos. Pecos lies on the edge of the Chihuahuan Desert, nestled along the west bank of the Pecos River. Pecos, TX holds wide recognition for growing some of the finest and sweetest cantaloupes in the US. Over 2000 acres are planted annually. Pecos Texas is also home to the World s First Rodeo. Remaining true to their Western cowboy heritage, the West of the Pecos Rodeo is held annually and lasts an entire week. Great fun for the family. Who knows you may be caught in a movie like Fandango or Flesh and Bones as they were both filmed in Pecos! For work or pleasure, you will find all the comforts of home and small town charm. We are just minutes away from exciting events in downtown Pecos and from business locations such as Anchor Drilling, Odessa College Pecos Center, Texas New Mexico Power Company and Chesapeake Energy. So Stay Smart and enjoy the newest Holiday Inn Express Hotel & Suites in the Pecos area and home to free hot breakfast and free high-speed Internet. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Pecos

Address: 1900 South Cedar Rd, Pecos, TX 79772-6200
Region: United States > Texas > Pecos
Price Range: $171 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Pecos 2.5*
Number of rooms: 71
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Also Known As:
Holiday Inn Express Hotel And Suites Pecos
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Pecos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay on the first floor on one of the wings, if you need to stay close to your vehicle. Exit door leads to the side parking lot.”
29ulisesg, 22 Mar 2016 | Read review
“Really close to the Interstate, nice restaurants.”
G4664VNjuang, 9 Dec 2015 | Read review
“All rooms are nice and quiet--hotel is close to I20, but not close enough to hear any highway noise.”
normaj_13, 10 Nov 2015 | Read review
“Don't stay there”
CgJamie, 15 Sep 2015 | Read review
“Second or first floors are best for good temps in rooms.”
  • Really how does the cleaning staff miss this?  And the bow in the rod is hanging down instead of
ChrisnSherry, 19 Jul 2015 | Read review
5 of 5