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I chose this property for its location. Great idea but bad choice. Room was clean. Air conditioning worked well. Staff could use some training. Posted breakfast time was 7:00 am on Saturday but was not open until 7:30. WiFi was poor.
My family and I have stayed at quite a few Holiday Express hotels. They usually follow a certain standard. Such as good functioning Wi-Fi and a swimming pool. These two points were sorely lacking at our stay at Holiday Inn Express and Suites Pearland. During...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Houston South - PearlandResponded 3 April 2017
Thank you for your review and for sharing your stay experience with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate you choosing to stay with us. I am disappointed to read that...More
Would have turned around and gone elsewhere if not late for a meeting. On January 10th the lobby was a mess. Debris, dust ventilators, construction materials & workers covered the lobby. You literally have to step over construction debris and dust exhaust venting at front...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Houston South - PearlandResponded 27 January 2017
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our staff and internet connection. On the other hand, we...More
Nice new clean hotel. Great access to south side of Houston as it is located at intersection of Beltway 8 and Hwy 288. Plenty of places to eat within 5 minutes in Pearland; also across Hwy 288 from giant Bass Pro Shop. Floors creak and...More
Thank Robert H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Houston South - PearlandResponded 15 March 2016
Dear Robert H,
Thank you for leaving a review about your stay with us. We are happy that you were satisfied with our cleanliness and we certainly appreciate your nice feedback on our location. However, we would like to express our apologies for falling short...More
Stayed at this hotel for 9 nights. Upon check-in the first evening in 1/27, Maddie was not helpful whatsoever nor was she pleasant. Didn't greet me as a platinum member and was not accommodating. I requested a room far from interstate, she informed me they...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Houston South - PearlandResponded 23 February 2016
Thank you for your stay and for being a Platinum member of the IHG Rewards Club. Our goal has always been to provide our guests with the best hospitality service and I regret to read that your stay would have been perfect had...More
USD 104 - USD 161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Houston South - Pearland Hotel Pearland