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Hilton Garden Inn Houston/Pearland

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Hilton Garden Inn Houston\/Pearland
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409 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Houston/Pearland
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Showing 403: English reviews
Reviewed 18 May 2016

The facility was excellent, the service was superb, the cost was reasonable.Breakfast was very good. The location was close to the venue that we attended Our over all experience was excellent. I would stay there again if I was in the area. I highly recommend this Hilton property.

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Thank D9913WXdanas
Tyler, Texas
Reviewed 10 May 2016

Rooms are very clean. The breakfast was awesome. Mostly the staff was helpful with everything. This Hilton makes you feel at home. My family and I enjoyed the two nights stay. Good location only 15 minutes from Houston.

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Thank Dianna M
Caracas, Venezuela
Reviewed 10 May 2016

Very nice experience and quiet hotel, personnel is very kind, from breakfast waitresses to chefs and receptionist. Breakfast is amazing and have different specialties all days. Bar gets very nice at night and lots of people enjoying at least a beer. I would reccomend Hilton Garden Inn for business purposes or just to relax with your family.

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Thank Christian C
Huntly, United Kingdom
Reviewed 3 May 2016

frequent visitor to both pearland and hilton garden inn(s) - as usual easy process to park, check in and unwind staff helpful and knowledgable as expected houston very busy with the OTC week - but all taken in stride - service high quality as always parking plentiful and hotel food very good can recommend the breakfast omelette only point to...

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Thank andrew p
Reviewed 2 May 2016

We were here for a 2-day business conference and the staff made everything run smoothly. They were friendly and professional and accommodating in any way we needed. Oh and the rooms were clean and inviting and the bed very comfortable.

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Thank arryna
Greensburg, Louisiana
Reviewed 29 April 2016

Our stay was wonderful. The hotel was clean, staff was very professional and friendly. This hotel is in a great location close to plenty of shopping centers. This will definitely be one hotel I will come back too.

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Thank I7850ZQsandraj
pearland texas, United States
Reviewed 26 April 2016

The Hilton garden inn hotel in pearland texas is a hidden jewel.This hotel has excellent service and provides many amenities for free that most four star hotels charge for.Its pool and gym is excellent.The food that Is served at the hotel is outstanding and affordable.Also the rooms have great beds and offer microwaves and and a mini frig which are...

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Thank Johnny G
Howell, United States
Reviewed 16 April 2016

I was pleased upon arrival with the lobby and decoration. The staff was friendly hand always greeted me with a hello or good morning, even when I wasn't looking to talk with them or in need of assistance. The room was comfortable and very clean, and I had no issues with their in room Wifi.

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Thank Michael A
Dallas, Texas
Reviewed 13 April 2016

Having stayed at this facility numerous times, the two bright spots of excellence have been the employees in the breakfast area and the housekeepers. Those individuals have been hospitable, skilled, and react with pleasure at any requests; however, each time I check in, the front desk displays the opposite behavior. Unfriendly, unapproachable, never smiled and a "don't bother me" attitude....

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Thank lcbj5577
PearlandHGI, General Manager at Hilton Garden Inn Houston/Pearland, responded to this review

I am so sorry that you're recent stay with us did not meet your expectations. Normally our Front Desk is praised over and over for how helpful they are and friendly, and where every guest is greeted with a warm hello and a big smile. I sincerely apologize that we fell short during your recent stay with us. We strive...

Baltimore, Maryland
Reviewed 13 April 2016

Had a great experience! The hotel was extremely modern & rooms were clean! Greatly appreciated the hospitality!! The customer service could not have been better! Extremely courteous staff and went above and beyond.

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1Thank 3blancaa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Houston-Pearland is a hotel and conference center. Each hotel room and suite features an adjustable bed, microwave, refrigerator, and free WiFi. There is 6000 sq. ft. of meeting space, AV equipment rental, catering services, and a 24-hour business center. Enjoy breakfast and dinner in the onsite restaurant, The Great American Grill. Evening room service is also available. Other premium amenities include a saltwater pool, 24-hour fitness center, and 24-hour convenience store onsite. ... more   less 

Additional Information about Hilton Garden Inn Houston/Pearland

Address: 12101 Shadow Creek Pkwy, Pearland, TX 77584-7288
Region: United States > Texas > Texas Gulf Coast > Pearland
Price Range: $119 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston/Pearland 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston/Pearland Hotel Pearland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston/Pearland staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Houston/Pearland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid the room directly above AC units”
 of 5 bubbles 769andrewp, 3 May 2016 | Read review
“Back side of hotel, off of the first floor are quietest areas.”
 of 5 bubbles DW75NW, 13 Jan 2016 | Read review
“Rooms on the front side may have a better view.”
 of 5 bubbles ChelseaHarrisD, 28 Jul 2015 | Read review
“If travelling with family, request connecting rooms.”
 of 5 bubbles Yamboree, 21 May 2015 | Read review
“Higher floor rooms much quieter.”
  • Bed Comfort
 of 5 bubbles MJS49, 22 Apr 2015 | Read review
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