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I stay in Odessa or Midland frequently on business stays. The last time I stayed here I promised myself I would again. Well never say never when it comes to a late booking. Last time the room was hot and this time wasn't any different....More
When you first enter this hotel, it appears grand. Upon closer inspection, it's just front, it seems. There was clearly work done in the bathroom left unfinished (the wall had not been re-textured or painted after the work was completed). Also, the noise level in...More
Thank Jessica L
Response from IHGService, Guest Relations Manager at Holiday Inn OdessaResponded 10 May 2017
Dear Jessica L,
We appreciate you for sharing your review about your recent stay.
We are very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. I apologize for any inconvenience you might have experienced....More
Nice hotel. Some chain restaurants around it. There is one in the hotel with room service. Food was ok. Room was big and clean and the service at the front desk was excellent. Would stay again if in town
I stayed here for one night until I could book at another hotel with closer proximity to others in my group and free breakfast. The first room smelled strongly of smoke. But, I was able to immediately get a change to a non-smoking room. The...More
Response from IHGService, Guest Relations Manager at Holiday Inn OdessaResponded 1 August 2016
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. I am happy to learn that you were satisfied with the cleanliness of the bathroom of the...More
This hotel smelled like sewer and after bringing it to the attention of the front desk twice nothing was done. Ended up sick to our stomachs. No apologies or anything. Stay at this chain all the time for business travel but was very disappointed with...More
Response from IHGService, Guest Relations Manager at Holiday Inn OdessaResponded 25 July 2016
Thank you for your recent stay and for taking the time to write a review. I am disappointed to read that issues regarding the smell and cleanliness of the room assigned to you prevented you from fully enjoying your stay.
Your feedback is...More
USD 98 - USD 241 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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