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Hilton Garden Inn Odessa

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Traveller (4)
Room & Suite (3)
Dining (2)
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Overview
  • Excellent47%
  • Very good26%
  • Average14%
  • Poor4%
  • Terrible9%
Travellers talk about
“great hotel”(19 reviews)
“every month”(3 reviews)
“awesome stay”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Odessa
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Odessa
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (242)
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241 results
Traveller rating
107
65
36
11
22
Traveller type
Time of year
LanguageEnglish
107
65
36
11
22
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All reviewsgreat hotelevery monthawesome stayexercise roombusiness centerwould stay here againclean roomsoil boombusiness triphot breakfasthgimarttxdialgascomfortfacility
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1 - 5 of 241 reviews
Reviewed 3 days ago

This hotel rates so so. I mean it is Odessa, Texas so don’t expect the Waldorf. The property is clean and pretty quiet, which is nice. The price fluctuation is redonkulous based on oil and the number of people in the area. So expect to...More

Review collected in partnership with Hilton Garden Inn
Thank Danny B
Hotel's Favourite
Reviewed 2 weeks ago

Very clean, very well kept, nice rooms, nice lobby. Great atmosphere and the staff was very helpful. Sales/catering staff is also very nice and worked with me to get a conference room to fit our business needs. Very accommodating. Also, hotel felt safe.

Review collected in partnership with Hilton Garden Inn
Thank Theresa M
Response from KanaHotelGroup, Manager at Hilton Garden Inn OdessaResponded 1 week ago

We appreciate your business and are glad to know we met all your needs. Thank you for your good review and please return again to stay with us here at the Hilton Garden Inn Odessa the next time you have business in our area.

Reviewed 3 weeks ago

After reserving and prepaying, they gave the rooms we reserved away and we were stuck with what was available. When later asking for another key to our room, we weren't even asked our name let alone for an ID.More

Review collected in partnership with Hilton Garden Inn
Thank sisco2018
Response from KanaHotelGroup, Manager at Hilton Garden Inn OdessaResponded 2 weeks ago

We apologize that you were not satisfied with your guest room assignment We're working with our staff to address your concerns and apologize for the inconvenience. It's our goal to ensure guests are comfortable and taken care of and your feedback will certainly help us...More

Reviewed 4 weeks ago via mobile

This hotel is chronically understaffed. That would be a problem by itself, but made worse by the fact that they don't take their promises seriously, and management does not empower employees to resolve issues or return phone calls. The part that make this hotel terrible...More

Thank Edgar H
Response from KanaHotelGroup, Manager at Hilton Garden Inn OdessaResponded 4 weeks ago

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service, this is not the norm as our goal is see to the needs of our guests. I have addressed these issues with our staff....More

Reviewed 30 March 2018

Same you would expect from any Hilton garden. Nice. Stayable. Food okay and nice to have a place to get a drink. Problem is the oilfield is booming and they are taking too far advantage of the demand. $400 for a HGI....would ever think? Other...More

Review collected in partnership with Hilton Garden Inn
Thank David P
Response from KanaHotelGroup, Manager at Hilton Garden Inn OdessaResponded 30 March 2018

Your business is important to us and I will definitely take your comments into consideration. I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town.

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
USD 107 - USD 469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Odessa
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 107 - USD 469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Odessa
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (4)
Room & Suite (3)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Can't go wrong with any room here!"
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"Get the Hilton App--you can select your room in advance of your stay!"
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"Avoid next to fitness center and in facing pool"
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"main floor is nice but good luck getting one."
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