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Quality Inn & Suites

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Quality Inn & Suites
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231 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Euless, United States
Reviewed 18 July 2016

I've already given my dissatisfied comments - I have nothing more to say, except I probably won't stay at a Best Western again - at least not this one. Room stunk, staff was not really friendly. My credit card was compromised and I had to cancel my credit card.

Review collected in partnership with Best Western
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Helpful?
2Thank Patti D
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello Patti, Thank you for your review, we appreciate your feedback. It helps us to improve where we need to and helps us to keep good practices. I am sorry to hear the we did not meet your needs, I am sorry you guest room was not pleasant I looked up your stay but I did not see anywhere in...

Duncan, United States
Reviewed 16 July 2016

I am relocating to the Dallas area. I've stayed in a few Best Western Properties and so far they have been good choices. I can tell the difference in the properties that I choose especially when it comes to the area that they are located kind of determined how well kept and professional they are. I've stay in Addison, Iriving...

Review collected in partnership with Best Western
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Helpful?
Thank Kaneesha B
Dolly S, Manager at Quality Inn & Suites, responded to this review

Thank you Kaneesha, We appreciate your feedback it helps us to improve where we need to and help us to keep best practices. I want to thank you for your loyalty to the Best Western Brand. I hope that you will come back and see us again when your in this area. We will be starting our renovation for the...

Roseburg, Oregon
Reviewed 14 July 2016

Very nice, comfortable grounds with lots of grass and trees, perfect for having a dog. Room was very quiet, clean. Breakfast was great. The refrigerator had a freezer so we could freeze our ice packs for traveling the next day.

Review collected in partnership with this hotel
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Helpful?
Thank 504diho
Dolly S, Manager at Quality Inn & Suites, responded to this review

Thank you to taking the time to give us a review, I am happy to hear you enjoyed your stay and I trust you will come and visit us again soon. When you do come please ask for me at the front desk so I can greet your personally. Thank you again, Dolly

Mt.. Juliet TN
Reviewed 2 July 2016

We always try to stay at BW's. This BW was again excellent the service the room the breakfast all excellent. It was close to great restaurants shopping and the airport. Would stay here again, the only negative was the road construction in the area.

Review collected in partnership with Best Western
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Helpful?
Thank GAYE P
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for taking the time to give us a review. I am so pleased to hear we have meant your expectations for your stay. I hope that you will come and see us again. Thank you so much, Director of Sales Dolly Schnetzler

Toledo, Ohio
Reviewed 23 June 2016 via mobile

The lobby area is really nice and updated, the rooms however are stuck in the 80's. I had a king with a sleeper sofa however there was no matress, which made the sofa unable because you sank to the floor. The complimentary breakfast was good.

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Helpful?
Thank KimmieKakes
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for your review we appreciate you taking the time to do the review. Your feedback is very important to us it helps us to know what we are doing right and where we need to improve. I am sorry about the sofa, we are getting ready to renovate our guest rooms sometime in August and we do...

San Francisco, California
Reviewed 17 June 2016 via mobile

I arrived with my husband late at night and was referred from Dallas airport to this hotel with a voucher. The guy that worked the front desk Josh was very friendly and got stress off us. He checked us in really fast. Very friendly and professional. Our flight was early that morning, we only got probably 3 hours of sleep...

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Helpful?
Thank Cynthia S
Dolly S, Manager at Quality Inn & Suites, responded to this review

Thank you for your review. We appreciate your feedback it helps us to understand where we need to improve and what we are doing right. I was happy to hear that we meant your expectations and I trust you will come and visit us again when your in the area. Please ask for me the next time you visit our...

Albuquerque, New Mexico
Reviewed 17 June 2016

While the hotel is basic, Candria is the BEST!!! I was recently placed there during a horrendous airline experience and after 20 hours of travel, and not being my most tolerant, she was so pleasant and helpful & efficient, I couldn't help but smile. I was there for only 4 hours and in the 5 minutes she took to settle...

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Helpful?
Thank ktroop5
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for taking the time give us a review. We appreciate your feedback it helps us to know what we are doing right and where we need to improve. We are happy to hear that you enjoyed your stay and that our service meant your expectations. We will be sure to let Candria know how much your appreciated...

OKC
Reviewed 16 June 2016

sure you can spend more money --more luxury- but for a great place to stay --fantastic full hot breakfast-safety- and a consistency of good prices and comfort with a good breakfast , you cant beat BEST WESTERN

Review collected in partnership with Best Western
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Helpful?
Thank BRUCEDE
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you so much for your review. We appreciate your feedback it helps us to know what we are doing right and where we need to improve. We are so happy that we meant your expectations and we trust that you will come back and see us again soon. Thank you, Dolly Schnetzler

Canton
Reviewed 15 June 2016

Right From the start. Everyone was very friendly and ready to make our stay pleasant! The room smelled clean, without heavy chemical smells that many hotels use to cover up odors! The beds were very comfortable, with a variety of pillows! Hot breakfast every morning. The hot tub and pool, very relaxing! I will stay here every time I'm in...

Review collected in partnership with this hotel
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Helpful?
Thank kimhW379XB
Dolly S, Manager at Quality Inn & Suites, responded to this review

Thank you for taking time out of your schedule to give us a good review we appreciate your feedback. It helps us to continue to try and improve in areas we need to improve in. It also helps us to keep best practices. We are so please that we meant your expectations and we look forward to having you come...

Edison
Reviewed 15 June 2016

I am a diamond-level Best Western customer so I know a great many BW hotels, but this hotel just doesn't qualify as one. The staff were great and helpful, but the hotel just didn't feel right. Breakfast which is usually not that great at BW hotels in this country was just subpar, the room didn't feel clean, but for me...

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Helpful?
Thank Irene P

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Get your money’s worth at the Quality Inn & Suites® hotel in North Richland Hills, TX, located near NRH2O Water Park and Nytex Sports Centre. Our hotel is a short drive from a variety of such popular attractions as: -Fort Worth Historic Stockyard -Bass Performance Hall -AT&T Stadium and Globe Life Park -Six Flags Over Texas -Texas Motor Speedway -Fort Worth Zoo You can depend on our hotel for all of the amenities you expect and genuine service from people who are professional, responsive and friendly. Enjoy such additional amenities as: -Free hot breakfast -Free WiFi -Free coffee -Free Guest laundry -24-hour Business Center Quality Inn & Suites offers more than the typical affordable hotel: you get more for your money with our “Value Qs.” From premium bedding and a refreshing shower to hot breakfast and friendly service, it all adds up to real value for you. Your room has everything you need to relax, including a flat-screen TV, hair dryer, iron, ironing board and more. Affordable, enjoyable, and great for business travel, a weekend getaway, or a vacation — our Quality Inn & Suites hotel in North Richland Hills, TX makes it easy to make the travel memories that matter. ... more   less 

Additional Information about Quality Inn & Suites

Address: 8709 Airport Freeway, North Richland Hills, TX 76180 (Formerly N.E. Mall Inn & Suites)
Region: United States > Texas > North Richland Hills
Price Range: $104 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Ne Mall Inn And Suites Fort Worth
Best Western Ne Mall Inn & Suites Fort Worth Hotel North Richland Hills
Best Western North Richland Hills
North Richland Hills Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not stay here.”
 of 5 bubbles jhorton0713, 19 Dec 2016 | Read review
“King size bed was awesome! Thanks to all!”
 of 5 bubbles MaryW855, 12 Sep 2016 | Read review
“Bring a set of simple, household tools. I had to make repairs to the faucet and bathtub shower heads while staying at this hotel. I contacted the front desk to let them know what was going on (prior to any maintenance done) and I was told be the customer rep that they would make a note so I wouldn't be held responsible but they didn't know what to do.”
 of 5 bubbles davidbV8098JJ, 1 Jun 2016 | Read review
“Stay near front of location if security is a concern. ”
 of 5 bubbles memphismid, 11 May 2016 | Read review
“In the back if you can get it..much quieter than near the road construction.”
 of 5 bubbles 25var, 9 Oct 2015 | Read review
5 of 5