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La Quinta Inn & Suites New Braunfels

Traveller (38)
Room & Suite (45)
Video (1)

About

Location
Cleanliness
Service
Value
This 3 star hotel is only 2 miles from Schliterbaun Waterpark, 3 miles from Historic Gruene, Tx and 10 miles from the Outlet Malls. We have and outdoor pool and Hot Tub, expanded Continental Breakfast, high speed wireless internet, free parking and close to several good restaurants with Chili's in our adjacent lot. All rooms, have coffee maker, micro, refrigerator and high standards of cleaning as verified by La Quinta Inc. Fitness center and elevator.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
40Restaurantswithin 1 km
3Attractionswithin 1 km
413Reviews
80Photos
1Q+A
34Room tips
Traveller rating
  • 131
  • 119
  • 75
  • 51
  • 37
Time of year
Traveller type
Language
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  • English
Popular mentions
The La Quinta rates have more than doubled. Evidently the pretty lobby and restaurant area are a good enough reason. Nothing else has changed---except the toilet paper holder did fall completely off. Really SAD.
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Response from Frank O, General Manager at La Quinta Inn & Suites New Braunfels
Responded 2 days ago
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem. I appreciate the time you took to share your concerns.
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Stayed 3 nights for Spring Break with my family and kids, it was simply an amazing stay all the way around! Brkfst was amazing and the staff was so amazing! Best customer service I've had in a long time. They all took the time to develop a rapport with me and went out of their
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Response from Frank O, General Manager at La Quinta Inn & Suites New Braunfels
Responded 4 days ago
Thank you for taking the time to tell us about your experience at La Quinta by Wyndham New Braunfels. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
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We spent one night here & upon walking in, immediately regettted booking. We could easily hear other people in their rooms as well as the highway traffic. The elevator was rickety, the carpet in the room was heavily stained, the bathroom was rundown, the mattress was lumpy & the
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The hotel was updated, clean and well maintained. The breakfast was great and they always have fruit, coffee and water in the lobby for a snack or quick drink. I was welcomed in a professional and friendly manner. The staff was great!
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Response from Frank O, General Manager at La Quinta Inn & Suites New Braunfels
Responded 3 weeks ago
Thank you for your feedback! I’m pleased to hear that you had such an enjoyable stay with us. Our team works hard to meet everyone's expectations. Hope to see you again with us soon.
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Convenient location. Easy mobile check in. Needs a little attention to faucet maintenance (running leak in tub)and laundry freshness (brown stains set in sheets) Mattress uncomfortable, possibly lower end brand. Usually satisfied with La Quinta for the price. This was particular
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Response from Frank O, General Manager at La Quinta Inn & Suites New Braunfels
Responded 3 weeks ago
Thank you for taking the time to write about your experiences at our New Braunfels La Quinta. I apologize for any issues you may have had and will go over it with our staff. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Nasty black hair on wall by shower-head pipe on wall.
Action shot of excessively dripping faucet - can you see the drip, drip, drip?
Nasty caulk around toilet base with an extra pubic hair stuck to toilet if you look close.
Filthy floor - we wet a towel and got gray/black towel after wiping down all tile.
Big chip in porcelain on edge of tub.
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The rooms are inside hotel style. There are several restaurants right at the intersection, Denny's, Olive Garden, Golden Corral, Chilis, and several fast food places. There is a Kohls across the street and a few other stores, but there is a major shopping area one or two exits up the freeway.
1 vote
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"Pay $50 more somewhere else & you get a clean room with well kept grounds. "
"Stay on the top floor"
"If you need ADA accessible, understand that it might not be honored even if confirmed."
"Ask to see your room FIRST! Examine it closely. Demand a clean room, or have hotel send team to room to "clean again"."
""shop around" think twice"
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PRICE RANGE
USD 103 - USD 190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites new braunfels hotel new braunfelsla quinta inn and suites new braunfelsla quinta new braunfelsnew braunfels la quinta
LOCATION
United StatesTexasNew Braunfels
NUMBER OF ROOMS
77
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