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We got in at nearly midnight (had already told hotel we would be a late arrival) with two exhausted/ half asleep children. Upon entering the room, the pervasive amount of dog hair was an unpleasant surprise, but I put the kids immediately into bed. Then...More
Response from Rick F, General Manager at La Quinta Inn & Suites New BraunfelsResponded 5 days ago
I sincerely want to apologize for these issues that you shouldn't have had to go through. This is in no way how LQ or myself operates our hotels. I appreciate your feedback and would like to know what room you were in so I could...More
Wonderful room. Great staff. I will go back. Nice quiet stay. I did some work there and really enjoyed the people I met there. I'm from California and have found Texans to be down to earth and extremely friendly. They even opened doors for this...More
Thank Ron R
Response from Rick F, General Manager at La Quinta Inn & Suites New BraunfelsResponded 10 August 2017
We appreciate your feedback, I'm glad to hear you had a wonderful stay. We look forward to seeing you again.
great location, friendly staff, pool was clean, usual breakfast. So with that being said, the plumbing did not work in our room (third floor) shower did not drain toilet would not flush, elevater door did not shut, and it did seem like a dog hotel....More
Response from Rick F, General Manager at La Quinta Inn & Suites New BraunfelsResponded 1 week ago
I appreciate your feedback and it's great to hear about my staff being friendly and pool cleanliness. Being that we are a pet friendly hotel and in the middle of hurricane evacuation we had more pets than normal. We don't allow pets in breakfast area...More
I can't believe this La Quinta is actually a company hotel. We thought we were staying in an animal shelter with all the dogs roaming the halls and hotel. Our room smelled like smoke and was musty. The air conditioner did not work properly and...More
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Response from Rick F, General Manager at La Quinta Inn & Suites New BraunfelsResponded 2 weeks ago
Have some sympathy for people being displaced from the Hurricane. This doesn't happen on a regular basis.
USD 94 - USD 167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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La Quinta Inn & Suites New Braunfels Hotel New Braunfels ,