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Hilton Garden Inn New Braunfels

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444 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New Braunfels
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Showing 438: English reviews
Dallas, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 20 September 2016

Location; value; cleanliness; great Staff and Hotel!! I have tried several Hotels in the area and much prefer the Hilton Garden Inn over all of their competitors in New Braunfels!! The Bar is great and breakfast is reasonable and very good!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ray H
Level Contributor
3 reviews
Reviewed 19 September 2016

While staying there our AC went out. We had to block our door open to get cool air in our room. Went down to the front desk other people where complaining that their truck got broken-into during the night. I will not stay here again they did not provide any customer service to clients!!!!

Helpful?
Thank Laura H
Houston, Texas
1 review
Reviewed 18 September 2016

Rented a suite since my wife accompanied me on a business trip. Keurig coffeemaker was a plus; we brought our favorites. Location provided easy access to New Braunfels activities and also the San Marcos outlet malls.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank henryg15
Houston, Texas
1 review
Reviewed 14 September 2016

Beds were a little hard but location great for why we where there. Pool was nice for kids and layout of room was good for family of 5. Just minutes from river tubing. Did not eat at hotel but would have been better if a complimentary continental breakfast was included.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nicolehU3518ES
McAllen, United States
1 review
Reviewed 11 September 2016

I didn't have access to a luggage cart the two days I stayed at this hotel. The front desk staff needs help in their communication skills with guest. The hotel location in New Braunfels is excellent. I stayed at this hotel when it was booked with a soccer team and a wedding event were in town. Wrong choice.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Silvia R
New Braunfels, United States
1 review
Reviewed 10 September 2016

This room was way over priced for what we received. I realize this was a holiday weekend but the price was double the normal rate. I would rate this property and very average and pricey. n This was the first HIlton we stayed in that did not even have glass drinking glasses in the room. Poor quality paper cups were... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Philip B
New Braunfels, United States
1 review
Reviewed 9 September 2016

This was a quick trip through New Braunfels for me. The hotel was clean, the staff was very nice and I would reccomend it for anyone needing to stay the night. It's a nice mid-range hotel with decent amenities.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ellen G
Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2016

I am a frequent Hilton visitor. I have stayed at other Hilton Garden Inn locations and always enjoyed them. This location isn't worthy of the name. It's not a terrible place but you really don't feel like you're getting the premium feeling for the premium price. No hot tub was strange but not a deal breaker. The beds however are... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matthew L
Dallas, Texas
Level Contributor
5 reviews
Reviewed 6 September 2016

Quality of this hotel has gone downhill. Rooms are not cleaned well at all. Staff is out of touch with customers. I don't typically give poor reviews but I will not be returning to this facility. Sadly enough this was a good hotel at one time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ShugartShack
Richmond, Texas
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 September 2016

The hotel was very nice however it was the first time that breakfast was not included with our stay. It seemed surprising but overall it was a good place to stay for the night. The service was very good and the rooms were very well done.

Helpful?
Thank JW P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of Texas between Austin and San Antonio, the Hilton Garden Inn New Braunfels is convenient to Texas State University in San Marcos, local water sports and shopping. Experience the German heritage of New Braunfels, Texas, and discover the beauty and natural attractions of the Texas Hill Country. Enjoy amenities designed to make you feel at home such as our cooked-to-order breakfast, room service and 24-hour Business Center. If you're in town for business, host an event for up to 100 people in our flexible meeting space. Swim in our hotel pool, or burn some calories in our 24-hour fitness center. Exercise in the privacy of your own room with a Stay Fit Kit(R), available from the front desk Pick up a snack at the Pavilion Pantry(R) and relax with a good TV program in a warm and inviting room complete with a comfortable bed, microwave and refrigerator. Connect with family or coworkers at your work desk, utilizing your ergonomic Mirra(R) chair by Herman Miller and complimentary WiFi. Whether you're here with family or on business, you'll find the extras you need and want at our New Braunfels hotel. ... more   less 

Additional Information about Hilton Garden Inn New Braunfels

Address: 1501 Interstate 35 North, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: $139 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New Braunfels 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hilton Garden Inn New Braunfels Texas
Hotel Style:
#3 Romantic Hotel in New Braunfels
#5 Family Hotel in New Braunfels
#6 Business Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New Braunfels staff and other travellers.
3 questions
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Houston, Texas
3 months ago
Raleigh, North Carolina
6 months ago

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Questions? Get answers from Hilton Garden Inn New Braunfels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about bed.”
 of 5 bubbles dona969, 14 Aug 2016 | Read review
“Rooms in other hotels”
 of 5 bubbles rudoggy, 30 Jul 2016 | Read review
“We were on the top floor: however, I believe any room will be excellent.”
 of 5 bubbles Bradhere02, 23 Jul 2016 | Read review
“Four floors, pool is located in front of hotel on southeast side”
 of 5 bubbles TXGirl2001, 13 Jun 2016 | Read review
“Room away from highway.”
 of 5 bubbles refordb, 19 May 2016 | Read review
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