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Comfort Suites

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Traveller (8)
Room & Suite (4)
Pool & Beach (2)
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Overview
  • Excellent47%
  • Very good28%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“waffles”(14 reviews)
“bit outdated”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (152)
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Traveller rating
65
42
24
12
5
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65
42
24
12
5
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All reviewswafflescomfortable mattressbit outdatedfree hot breakfastfree internetsitting areawould stay here againhotel staffnice hotelroom ratepull out couchbooked this hotelsan antoniolocation is greatoff the highwayking suiteeasy access
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31 - 35 of 148 reviews
Reviewed 15 July 2016

Clean, comfortable, pretty quiet considering the hotel was full. Breakfast was good with lots of choices, grandson loved his Texas shaped waffle! Staff was great, no complaints, I would definitely stay there again.More

Thank barboslj
Response from Natalie G, Guest Relations Manager at Comfort SuitesResponded 17 July 2016

Thank you so much for sharing your experience on Trip Advisor regarding your recent stay at Comfort Suites New braunfels. We greatly appreciate your awesome ratings and comments. I will definitely pass along your compliments to our staff. It is our goal to provide quality,...More

Reviewed 10 July 2016

The door to our room was not installed properly so you could see daylight through the crack -- pretty much straight in to the hallway. The water pressure, well, there was NO water pressure!!! Yuck!!! Once we checked out, they did not charge our account...More

2  Thank Tim-Mae M
Response from Natalie G, Guest Relations Manager at Comfort SuitesResponded 14 July 2016

Thank you so much for sharing your experience on Tripadvisor regarding your recent stay at Comfort Suites New braunfels .On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will...More

Reviewed 1 July 2016 via mobile

Comfortable clean room. We were in 204 queen/queen "suite"...extra space helps with teens. Booked by phone while on the way there. Night clerk confirmed our room for 2 nights. My husband was tired @ checkin & didn't notice paper he signed was for 1 night....More

1  Thank mom2boy
Response from Natalie G, Guest Relations Manager at Comfort SuitesResponded 3 July 2016

The Comfort Suites New Braunfels would like to thank you for posting your comments regarding your most recent stay with us. We work diligently to provide quality accommodations, a comfortable and relaxing atmosphere, friendly Texas hospitality, and an array of complimentary amenities Please accept my...More

Reviewed 19 June 2016

We love staying at Comfort Suites, breakfast is good, water is hot, rooms are super clean, staff is always nice, and the rate is perfect. This was no exception. The reason I have to give it only 3 stars is because the wifi is so...More

Thank Jocelyn M
Response from Natalie G, Guest Relations Manager at Comfort SuitesResponded 21 June 2016

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our...More

Reviewed 10 June 2016

The staff members were excellent. We had 4 rooms for 2 nights with a group of Girl Scouts, everyone in our group had a great time. The girls enjoyed the pool, hot breakfast and the comfy beds. After we left and we were on the...More

Thank mariamata77067
Response from Natalie G, Guest Relations Manager at Comfort SuitesResponded 16 June 2016

On behalf of all the staff, we would like to say "Thank You" for your great 5 star review. We take pride in the work we do to ensure all of our guests have a great experience while they are here .Look forward to having...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Meeting Rooms
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 74 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in New Braunfels
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 74 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in New Braunfels
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8)
Room & Suite (4)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"Consider a handicap-accessible room if you're concerned about bathroom safety. Bring your own lamp. Bring..."
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"Accessible rooms only had two bars in tub, did not have a adjustable shower head. . Did have a raised toilet."
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"All rooms have indoor hallway entrance which Is more secure."
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"When using the Choice website for room descriptions, the entire hotel is WiFi and ALL rooms have elevator..."
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