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Sleep Inn & Suites

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235 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Bryan, Texas
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 March 2015

The hotel is basic, clean, quiet and comfortable. Nothing special, nothing bad. The breakfast is incredibly dull and the coffee is below average. It is, however, conveniently located to downtown and Gruene.

Helpful?
Thank Conrad1903
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Conrad1903, I would like to thank you for taking the time to review our hotel. We as a team will take all points into consideration to better accommodate future guests. We hope you will give us another chance in the future. We do offer a hot Morning Medley Hot Breakfast! Which includes fresh waffles, sausage, scrambled eggs, hard boiled eggs,... More 

Austin, Texas
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 March 2015

This is probably one of my favorite hotels. Even when I work in San Antonio, I rather make the drive here just to sleep here. Reason being? The rooms are super clean. I have a weird mental thing that if I think a room isnt clean, I'll start itching myself. The internet speed is pretty decent: 4-5 Mbps download and... More 

Helpful?
Thank Angie L
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Angie L, On behalf of our team and staff we would like to thank you for taking the time to complete this survey. We are so glad you enjoyed your stay as well as our amenities! We hope to see you again soon! Sincerely, Stephanie S Guest Services More 

McAllen
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 March 2015

I recently spent two nights at the Sleep Inn in New Braunfels. The lady at the front desk was very nice when we checked in. There was an issue in our bathroom and she moved us to another room immediately and even asked if we needed help moving. The beds were really comfortable and the breakfast was very nice as... More 

Helpful?
Thank cruisequeenMcAllen
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

cruisequeenMcAllen, Our entire staff and myself are so delighted to hear that you enjoyed your stay with us so much! I am glad that our team members were able to assist you and do so in a kindly manner. We do expect great from our staff and they do deliver! We hope to see you again soon! Sincerely, Stephanie S... More 

Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 March 2015 via mobile

I enjoyed my stay. The hotel and rooms smelled clean and fresh and the pillows were awesome. The AC worked well. Breakfast was pretty good and the wifi was fast enough to stream movies on my tablet. My only minor complaint would be that you could hear the people walking upstairs. Overall, I'd highly recommend it!

Helpful?
Thank Laura H
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Laura H, On behalf of our team here at the Sleep Inn & Suites New Braunfels, we would like to thank you for your kind review. I will be sharing this information with our staff so that they may continue to better serve our guests. Thank you for taking the time to complete this survey. We look forward to seeing... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 March 2015

Very clean quiet hotel. Breakfast choices were good and lady who runs breakfast service was friendly and does an excellent job. I saw her help a younger boy fix his plate and she was constantly refreshing food and cleaning. People at front desk were very friendly.

Helpful?
Thank Shutthebackdoor
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Shutthebackdoor, On behalf of our staff and team we would like to thank you for filling out this survey and choosing us for your stay here in New Braunfels, Texas ! We are delighted that you enjoyed your stay and our friendly staff. I will share this good news with them and let our breakfast attendant surely know as well.... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 March 2015

Recommended by friend to stay here as I typically stay at other chain. Looking for value since attending wedding. I prefer staying where good breakfast offered since this is one less cost during travel. Hotel set back a just enough from access road, which offered a welcomed quietness. Staff very friendly and engaging. Room was clean and spacious. Our room... More 

Helpful?
1 Thank ghosthorse73
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

ghosthorse73, All of us here at the Sleep Inn & Suites New Braunfels would like to thank you for your kind review and taking the time to complete it. We strive to keep each and every guest that stays with us happy and are delighted that we were able to do so with you and your family. We hope to... More 

Mexico City, Mexico
Level Contributor
139 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 23 February 2015

New Braunfels is very close to San Marcos, the latter known from the massive Premium and Tanger Outlets. After an exhausting day there, being in the Sleep Inn, was a very good choice. Excellent cost-benefit ratio, well mantained facilities, easy to get to, good internet. The only "contra" would be, as was expected for the rate, a reduced breakfast options,... More 

Helpful?
1 Thank Guillermo M
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Guillermo M, Thank you for taking the time to fill out this survey. I will express your gratitude with our staff and team! We do offer a Morning Medley Hot breakfast. Which does include fresh waffles, sausage, scrambled eggs, hard-boiled eggs, yogurt, 3 different types of muffins, danishes, toast, english muffins, oatmeal, cereals, fruits, juices, coffee as well as tea.... More 

Wellington, New Zealand
Level Contributor
393 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 18 February 2015

We chose this hotel after reading the reviews on tripadvisor - and once again, we are very grateful to all those people who share their experiences and enable us to make great decisions. The hotel is just as good as all the reviewers told us it would be. We got our room for a great price and yet it delivered... More 

Helpful?
1 Thank Michelle S
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Michelle S, On behalf of our staff and team I would like to thank you for your glowing review. We do work very diligently to make sure each and every guest is as happy as you were! Thank you for taking the time to complete the survey. I will pass the compliments onto our entire staff so that they may... More 

Tulsa, Oklahoma
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 January 2015

I stayed here with my family for 4 nights at the end of Dec. The rooms were clean, and everything was nice. The hot tub was heated, and we wished that the pool had also been heated. That would be our only complaint. Breakfast was great, with a nice selection. The breakfast room is also accessible the rest of the... More 

Helpful?
Thank 4FunKids
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

4FunKids, I would like to say thank you for taking the time to complete this survey. Our team and staff love to know how we are doing. Thank you for choosing us as your home away from home for your family and we hope to see you again soon! More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 January 2015 via mobile

Friendly check-in and quick. Room on 1st floor near lobby was quiet all night. More noise from freeway than motel guests. Really comfortable beds & pillows. Very clean room! Breakfast was great with a variety. Check-out was efficient. Will try to stay here again if in the area.

Helpful?
1 Thank JLDBrady
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

JLDBrady, We appreciate the kind review and thank you for taking the time to do this survey. Our staff would love for you to stay with us again when you are back in town. Please give us a call and we will do our very best to accommodate you! Hope to see you again soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Gold Award Winning Sleep Inn & Suites of New Braunfels, TX. Located on IH-35, our hotel is located just minutes from Schlitterbahn Water Park, Gruene Hall, and shopping at the Prime, Tanger, and Premium Outlet Malls in nearby San Marcos. You will also find our hotel conveniently located near the Comal and Guadalupe Rivers, Natural Bridge Caverns and Wildlife Ranch, and Canyon Lake. Experience top San Antonio attractions such as the Alamo, the Riverwalk, Sea World, and Six Flags Fiesta Texas within a short drive from our hotel. Our 100% smoke-free property features family friendly amenities like an outdoor swimming pool and hot tub, complimentary Morning Medley® HOT breakfast, free Internet access, and spacious guestrooms and suites that let you stretch out and relax. Our modern guestrooms and suites feature useful amenities such as a spacious work desk, refrigerators, microwaves, and LCD TV. Stay connected with our free WIFI or business center, or take a retreat from your busy work day in our fitness center. Dream Better Here® at the Sleep Inn & Suites in New Braunfels! ... more   less 

Additional Information about Sleep Inn & Suites

Address: 1477 North I-35, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: $89 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Sleep Inn New Braunfels
New Braunfels Sleep Inn
Sleep Inn & Suites New Braunfels, Texas
Hotel Style:
#1 Romantic Hotel in New Braunfels
#2 Spa Hotel in New Braunfels
#3 Best Value Hotel in New Braunfels
#6 Family Hotel in New Braunfels
#7 Business Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
1 question
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Hammond, Louisiana
over a year ago

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Questions? Get answers from Sleep Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quiet, restful night, ask for a room on the third floor away from the highway.”
 of 5 bubbles JustWatson, 30 Sep 2016 | Read review
“Ask if they have Showtime etc.”
 of 5 bubbles darryloxford, 29 Jun 2016 | Read review
“Best rooms on the north end, exit door close but not much noise, A/C is cold!”
 of 5 bubbles cawmktg, 24 Apr 2016 | Read review
“Accesibiltiy for wheelchairs is very good. Door to bathroom is extra wide and very helpful”
 of 5 bubbles Mimom91929, 20 Apr 2016 | Read review
“We had south rooms but since motel sits east-west and at right angle to road, with another motel between, all rooms should be quiet.”
 of 5 bubbles 330kayt, 20 Jan 2016 | Read review
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