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All reviewsfront deskroom was cleanin a heart beatroad constructionu turnbaseball tournamentawesome stayhistorical sitesindoor poolhot breakfaststayed one nightking suitesouth streetstaff was friendlybiscuits and gravywafflesin town
I have stayed at this property three or four times in the past year and half. The rooms are good. We always get a king sized bed and have not been disappointed with anything about the rooms. They are just good basic rooms that give...More
Response from gmtxa63, General Manager at Comfort Suites NacogdochesResponded 28 March 2017
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we...More
The room was nice. Appreciate the recharging station on the desk. The biggest challenge was accessing the hotel. Road construction has created a big mess for a lot of the businesses. I guess the road will be improved when it is done, but is an...More
Thank Jean A
Response from gmtxa63, Front Office Manager at Comfort Suites NacogdochesResponded 6 February 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More
Large clean good smelling room. Great shower with a nice high head good water pressure and lots of hot water. Nice large towels and a very friendly and helpful check in clerk. All at a very good price, what more can you ask? Breakfast was...More
Thank Chuck B
Response from gmtxa63, General Manager at Comfort Suites NacogdochesResponded 12 January 2017
Thank you for such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay....More
This is the second bad experience I have had with this particular hotel. The manager is so terrible at her job! She was unable to assist me in cancelling my reservation because of some policy that forbids her from working with hotel customers. I asked...More
Response from gmtxa63, General Manager at Comfort Suites NacogdochesResponded 11 December 2016
On behalf of our entire team, I would like to apologize for failing to exceed your expectations on a reservation you were unable to cancel. My system does not show you have not stayed with us that you have only booked a reservation,...More
We visit Nacogdoches often enough because we both grew up there. It is a beautiful little city, although perhaps less beautiful than it was 20 years ago. It still red brick streets downtown and plenty of trees, especially pines. The University is lovely, although growing...More
Thank Cassie W
Response from gmtxa63, General Manager at Comfort Suites NacogdochesResponded 28 January 2017
We appreciate you giving us feedback on your experience t our property!
We are glad to hear that our location benefited you, the room provided the space that you needed and that our beds are comfortable.
I am sorry you were not able to pull...More