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Holiday Inn Express Hotel & Suites

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162 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites
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Showing 162: English reviews
Reviewed 21 July 2016

Before I stayed at this establishment I preferred Holiday Inn Hotels to any other due to the great rate and service. This location has drastically changed my opinion. I am not sure if there has been a high turn over rate with employees or the management is just clueless on how to run a business revolved around customer service. When...

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Helpful?
Thank Ash S
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

I completely understand your frustration on having temporary holds on your debit card on a holiday weekend. I tried to explain that your reservation was originally not paid for in advance and that's why we had to collect payment from you and not Expedia. The intent of my email was to prove how we received the reservations that said we...

Reviewed 20 July 2016 via mobile

I enjoyed my stay at the Holiday Inn Express Mt Pleasant. The facility was very clean, pool area was clean, the employees were friendly and helpful. The breakfast also had a large assortment to choose from. I plan to stay here again on future business meetings and would recommend the hotel to others. The facility also offers free WIFI which...

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Helpful?
Thank Mahoney07
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Mahoney07 Thank you for your kind words. I am glad to hear that you enjoyed your stay at our hotel. We hope to have you as a guest at our hotel the next time you are in Mt. Pleasant, Tx.

Reviewed 17 July 2016 via mobile

I stayed at Holiday Inn Express this past week with my grandsons while they were in baseball camp. Everything about the hotel was fantastic. Jami was so helpful to me. Room spotless. Great breakfast, clean refreshing swimming pool. Will definitely be going back.

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Helpful?
Thank Karlas1957
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Karlas1957 Thank you for your review. I will let Jami know how happy you were with her service. We hope your next visit is just around the corner.

Reviewed 3 July 2016 via mobile

I was surprised at how nice this facility was. It was not overcrowded, nicely furnished, and guest facilities like laundry were clean and easily accessible. Multiple machines in the guest laundry meant I didn't have to wait long to do a load. Staff was friendly and even called to make sure our room was up to par after we checked...

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Helpful?
Thank Janelle R
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Janelle R Thank you for taking the time to submit your review. I am very happy to hear we were able to offer you a refuge on your busy schedule. We hope your next visit is just around the corner.

Alvarado, Texas
Reviewed 1 July 2016

Holiday Inn Express was a pleasant surprise. We weren't expecting to find a hotel this nice in the area. An Applebee's restaurant is located next door and HI guests are given a 10% discount on their meal just by showing their hotel key. The meal was excellent. We wanted a room with a king bed but none were available so...

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Helpful?
Thank Pam T
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Pam T Thank you for taking the time to complete a survey. I am very happy to hear that you made our hotel your home away from home. We hope your next visit comes very soon.

Reviewed 28 June 2016

Great Hotel - I will definitely stay here again. Conveniently located, friendly staff, great pool with morning sun. Guest laundry is good, and the happy hour beer and wine is also a great thing have after a long day!!

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Helpful?
Thank Marc S
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Marc S Thank you for giving us a great review. We are happy to hear you enjoyed your stay as much as we enjoyed accommodating to your needs as best as possible. We hope you stay with us again when you are back in Mt. Pleasant, TX.

Indiana
Reviewed 16 June 2016

It was an asy on and off of the highway. The room was clean and the staff was friendly. Everything seemed updated. The breakfast was the standard HI offering and the breakfast room was clean and the food was hot. The rate was reasonable. I'd recommend it.

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Helpful?
Thank Mark E
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Mark E, I am glad to hear that you enjoyed your stay with is and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future when you are in the Mt. Pleasant, TX, area. Thank you and take care!!

Spring, Texas, United States
Reviewed 9 June 2016 via mobile

The hotel smelled fresh and clean as soon as I entered. Very professional looking. The room had 2 queens and the beds were comfy. Enough space for family of 5. Includes a full breakfast with pancakes, made to order omelets, and hot cinnamon rolls.

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Helpful?
Thank Jennifer Z
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Jennifer Z Thank you for your review. I am glad you enjoyed your stay with us. I like to say that my cleaning staff is the BEST and with comments like yours, I know it is. We hope to have you stay with us whenever you are in the Mt. Pleasant, TX area. Thank you and take care.

Batesville, AR
Reviewed 3 June 2016 via mobile

The comfortable bed brought us back. We stopped here on the way to Austin, and the overall pleasant experience made us want to return. We stayed at a hotel in Austin with a too-hard mattress, which turned into a torture device by the fourth night. "Just wait until we make it back," we told ourselves. So glad finally to be...

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Helpful?
Thank OzarkGateway870
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @OzarkGateway870 Thank you for taking the time to complete your review. We take pride in catering you our guests' needs as best as we can. I'm glad you loved our clean and comfortable rooms. We hope we continue to have your trust and loyalty when traveling to and from Austin. We, in return, promise to keep breakfast and smiles...

San Antonio, Texas
Reviewed 21 May 2016 via mobile

I got a king room on the top floor. The hotel is clean and the staff is great. There is a little "road noise" from the highway outside, but the a/c drowned that out. This is a nice hotel, and I recommend staying here

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Helpful?
Thank David T
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @David T Thank you for taking the time to complete your survey. We are happy to know that you enjoyed your stay with us and that you would recommend us to other readers and friends. We hope your next visit is just around the corner.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Step into the Holiday Inn Express Hotel & Suites in Mt. Pleasant, and escape to the utmost in comfort, convenience and quality service.We are the area's newest and finest lodging facility offering amenities and a modern decor that will leave you feeling as if you never left home. Choose either a standard room or one of the varieties of 20 suites available, and experience a worry-free stay that features comfortable bedding and seating, ceiling fans, microwaves, refrigerators, coffeemakers, hair dryers, two-line speakerphones with two extensions and free high-speed Internet service - both wired and wireless.Explore the enjoyments outside of your room in our complimentary breakfast area, cozy lobby, outdoor pool, fitness room or business center. Conveniently located along Interstate 30, the three-story property is within minutes to industrial areas, shopping and recreational attractions.Whether visiting Mt. Pleasant for business or leisure activities, include Holiday Inn Express Hotel & Suites as a step along the way. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 2306 Greenhill Rd, I-30 Bus. US 271, Mount Pleasant, TX 75455-6734
Region: United States > Texas > Mount Pleasant
Price Range: $127 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Mount Pleasant
Holiday Inn Mount Pleasant
Mount Pleasant Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had bottom floor--that was a good choice. Elevator at this hotel is very slow. Room was quiet.”
 of 5 bubbles DKLT, 3 Nov 2016 | Read review
“During the summer, stay on the first floor. It's close to the floor.”
 of 5 bubbles P1881ZDmarcs, 28 Jun 2016 | Read review
“First floor,near lobby for easy entry,and service needs.”
 of 5 bubbles angolana2016, 11 May 2016 | Read review
“Be sure to ask for a nonsmoking floor if you need one. 3rd floor is a smoking floor.”
 of 5 bubbles shelleys743, 20 Apr 2016 | Read review
“We were on motorcycles, and they accommodated us with a ground floor-”
 of 5 bubbles mrenderle2016, 14 Apr 2016 | Read review
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