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Candlewood Suites Mount Pleasant

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49 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Mount Pleasant
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Showing 49: English reviews
Hartsville, South Carolina, United States
Reviewed 4 August 2015

Without a doubt the biggest group of thieves around. You would think $350 a week for my sons room and then mine $350 ( Saulsbury Industries Corporate rate) plus laundry would be enough for these thieves but its not. They want to take money off your card when they want. $168, $119, o and last night &756.43. They say its...

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Helpful?
1Thank Craig B
IHGCare, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear Craig B, Thank you so much for sharing your experience with our hotel. We would like to apologize for the inconvenience with the charges you had during your stay. We would like to follow up on this situation that is why we have sent you a private message to obtain more information. We hope that you can respond at...

Oklahoma
Reviewed 23 July 2015

While traveling out of town for a funeral, I made a reservation to spend the night. Received the confirmation number via text message and the credit card charged. When I got to the hotel, they were overbooked and had no availability. Added an extra hour to an already very stressful trip trying to find another room. No explanation could be...

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Helpful?
2Thank Johnnie R
IHGCare, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear Johnnie R, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with the room assignment. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the...

Reviewed 15 July 2015

The Management and Staff are amazing! They were wonderfully kind, and went above and beyond to be helpful! I couldn't have asked for better hearts. You should definitely choose Candlewood for your stay!

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Helpful?
2Thank mlfinney
K4Wolf, General Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you so much for a great review and being a great guest here with us! I appreciate all feed back. But I really do love when we know we have done well. Thank you so much! We look forward to seeing you soon! Roxy

Gainesville, Florida
Reviewed 22 May 2015

We stayed here one night on our recent road trip-what a great place. It has everything you could ever want-full kitchen with all the utensils, there is a laundry room, ample parking and a very nice check in staff. Far more amenities than I ever expected for the price.

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Helpful?
Thank PhylisBC
K4Wolf, General Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you so very much for you kind words. We love hearing from our valued guests and their stays with us. We strive to be the Home Away From Home on business or pleasure. It is guests like you giving us feed back that let us know how we are doing. Thank you so very much! We look forward to...

Mount Pleasant, Texas, United States
Reviewed 21 February 2015

We have been traveling with work for almost three years, and we have never had a more enjoyable stay. The staff is friendly, yet professional. The rooms are exceptionally clean and large. We love the full kitchen. And our 4 legged family members are welcomed. Its definitely the feel of home away from home.

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Helpful?
2Thank Heather L
K4Wolf, Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear Valued Guest, we are so glad that we were able to meet and exceed your needs and expectations. I am so glad that we could be your home away from home! We love hearing from our guests and we hope to see you again very soon!

Winnsboro, Texas
Reviewed 20 February 2015

Due to a house fire my family and I have been in the Candlewood hotel since mid December. The staff has been a wonderful treat. The room was clean and the bathroom was clean. I enjoyed my stay. There has been some tough days for my family and I. And without the friendly and personable staff I don't think I...

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2Thank tlk2horses
K4Wolf, Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear Valued Guest it is my pleasure to recieve such a wonderful review. We here at Candlewood Suites take pride not only in the property but our guests as well. Thank you so much for taking the time to give your feed back. Always great to hear! Thank you, we look forward to seeing you again soon!

Reviewed 11 February 2015

Was welcomed right away with one of the warmest smiles I have ever Received. It really set the tone for the rest of the stay. Thank you again !! :-)I will certainly be back...it was hard to leave, but the goodbye smile was just as pleasant.. thank you again .

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3Thank shaneshack
K4Wolf, Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you so very much for such a kind review, it was a pleasure to have you with us and I do look forward to your return. I hope that your travels are safe and when ever you are this way you are always welcome where there will always be warm smiling faces.

Douglas, GA
Reviewed 15 January 2015

This is my first time staying in Mt. Pleasant and am very pleased with the Candlewood Suites here. I've stayed at multiple Candlewood Suites in the past and know it isn't your typical hotel with a free breakfast, but it is a nice hotel with a comfortable bed, full size kitchens in each room, and has everything you need for...

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2Thank wofiii
K4Wolf, Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you so very much for your review. We love that you took the time to share your information and thoughts with us. I hope this helps anyone coming into the area help find the best location for their stay while in Mount Pleasant, of course I hope it is us! Thank you so very much, we look forward to...

Riverside, California
Reviewed 20 November 2014

Yes, in Candlewood you don't get breakfast even if you would like to pay for...we were on our way go home from Texas when we realized we can not go to Little Rock because previously got a traffic jam in Dallas for 2 hours...so decided to find a hotel on my phone along the route. We needed a smoking room...

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Helpful?
2Thank hrefa
IHGCare, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear hrefa, Thank you for taking the time to leave us your feedback. It is disheartening to know that not all aspects of our hotel were able to meet your travel needs. I sincerely apologize for any inconvenience you may have experienced particularly with our mattresses. Your comments have been noted and rest assured that these will be considered when...

Advance, Missouri, United States
Reviewed 5 August 2014

This was my first time staying at a CandleWood. I assumed it would be similar to the Staybridge,,, offering breakfasts and some dinners. I was very disappointed to find no breakfast but to pay at the pantry and definitely no dinners. There is free laundry and they had a very nice gym with updated equipment. The front desk girls were...

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Helpful?
Thank Mandy A
IHGCare, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear Mandy A, Thank you for your candid review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry for the issues you experienced during your stay. We have taken note of your comments regarding housekeeping. We don't want any guest inconvenienced and rest assured...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This Brand Newest award winning unique Hotel is in the heart of Mount pleasant and offers full kitchens, Flat Screen TV's, Business Center, Fitness Center. Candlewood Cupboard and the most friendly staff in all of Texas.Prime location same parking lot as Chili's Restaurant & Bar,Next to Walmart and many major shopping areas and restaurants. Midscale hotel with great affordable rates.Nestled in the picturesque, small town of Mt. Pleasant, TX, this hotel is the perfect place to stay during your visit. ... more   less 

Additional Information about Candlewood Suites Mount Pleasant

Address: 2407 S Jefferson Ave, Highway US 271, Mount Pleasant, TX 75455-5918
Region: United States > Texas > Mount Pleasant
Price Range: $101 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Mount Pleasant 2.5*
Number of rooms: 77
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Questions & Answers

Questions? Get answers from Candlewood Suites Mount Pleasant staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms have high ceilings. A/C unit loud.”
 of 5 bubbles Klassyhk, 24 Jun 2016 | Read review
“Get a top floor due to noise, not having a corporate rate may be expensive.”
 of 5 bubbles BoggusM, 5 Aug 2015 | Read review
“Don't stay here or don't give them your card.”
 of 5 bubbles 625CraigB, 4 Aug 2015 | Read review
“There is not too much to see at this location, it is off the road and we did not experience any noise.”
 of 5 bubbles PhylisBC, 21 May 2015 | Read review
“I stayed on the first floor on the West side and count hear any noise or anything negative. It is my first time staying here, but it looks like the whole hotel would be fine.”
 of 5 bubbles wofiii, 14 Jan 2015 | Read review
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