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Hampton Inn & Suites Mount Pleasant

536 reviews
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Traveller (16)
Room & Suite (14)
Dining (4)
Overview
  • Excellent78%
  • Very good15%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(29 reviews)
“in town”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Mount Pleasant
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (536)Write a Review
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Show reviews that mention
All reviewsgreat hotelcomplimentary breakfastin townthe managersmanager's receptionhappy hourgreat staywould highly recommend this hotelthe hotel is cleaneast texasindoor poolafter a long daystaff was very friendly and helpfuloatmealgreat breakfastwould definitely stay here againhotel staff
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51 - 55 of 535 reviews
Reviewed 19 July 2017

The hotel charged my credit card twice. Once when I booked the room, and then I noticed that they had charged my credit card a second time after I checked out. When I brought this to their attention, they told me that they would not...More

Review collected in partnership with Hampton
Thank E3793HMrebeccas
Response from Ashleigh C, Front Office Manager at Hampton Inn & Suites Mount PleasantResponded 20 July 2017

Hello, E3793HMrebeccas! Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize...More

Reviewed 19 July 2017

Towels were dirty upon checking in to room. Food cold and had to wait 1 hour to have it prepared. Staff didn't know what to do in situation of being short staffed. The iron was missing buttons, Internet poor connection

Review collected in partnership with Hampton
Thank Sheila S
Reviewed 10 July 2017

Short and sweet- a fantastic experience. Wish we just were not passing through; would have liked to stay for days and enjoy all the amenities. Breakfast was probably the best we have had anywhere at a motel or inn. Room had a unique configuration which...More

Review collected in partnership with Hampton
Thank johnrW743FP
Response from Cassandra M, General Manager at Hampton Inn & Suites Mount PleasantResponded 12 July 2017

Hello, johnrW743FP! Thank you for choosing Hampton Inn and Suites by Hilton during your recent visit in Mount Pleasant, Texas! I am so glad we were able to exceed your expectations! We always strive to make sure each and every guest is 100% happy when...More

Reviewed 9 July 2017 via mobile

Great stay. Clean room and good breakfast. It was nice to have a relaxing night on our long drive. The front desk attendant was very nice and helpful. Thank you for a break in our travels. We would stay here again.More

Thank TheRainey4
Response from Cassandra M, General Manager at Hampton Inn & Suites Mount PleasantResponded 11 July 2017

Hello TheRainey4! Thank you for choosing Hampton Inn and Suites by Hilton during your recent visit in Mount Pleasant, Texas! I am so glad we were able to exceed your expectations! We always strive to make sure each and every guest is 100% happy when...More

Reviewed 8 July 2017

This hotel is beautiful and in a great location right next to the Interstate highway. It's very, very clean and well maintained and the rooms are spacious and well appointed. The rate was amazing--and all the quality of the Hilton brand is evident throughout. I...More

Review collected in partnership with Hampton
Thank Steven C
Response from Cassandra M, General Manager at Hampton Inn & Suites Mount PleasantResponded 11 July 2017

Hello Steven C! Thank you for choosing Hampton Inn and Suites by Hilton during your recent visit in Mount Pleasant, Texas! I am so glad we were able to exceed your expectations! We always strive to make sure each and every guest is 100% happy...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 99 - USD 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 99 - USD 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (14)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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jewelmomof2b
I have been attempting to leave a review for about 20 minutes, but for some reason this site is not letting me do it. My husband, my children, and I stayed at the Hampton Inn at Mount Pleasant, Texas location. I would like it give it a 5 start rating. This hotel was fantastic! The facility was very clean and the staff was extremely helpful! 3 young ladies went out of their way to make our stay exceptional Melissa, Telisha, and Lydia. Melissa and Lydia worked the front desk and Telisha took care of the breakfast. Anything we needed these young ladies went out of their way to provide with a smile. I think these young ladies set the bar high and would be great for new employees to shadow. They deserve to be recognized for their excellent customer service. All the staff seemed friendly. We will definitely stay at this facility again when I’m the area. I would highly recommend this hotel to others staying in the area.
30 January 2018|
Answer
Response from Ashleigh C | Property representative |
Hello jewelmomof2b! I apologize that it will not let you post your comments on here! However I am so thrilled to hear that our staff went above and beyond for you and your family! We definitely strive to ensure that all of... More
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Votes
Room Tips
"Rooms facing the front appear to be quieter, as highway is located near the back; but still far away."
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"Each floor has an ice machine and Coke machine by the elevators."
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"The back rooms are quiet as there aren't streets close by."
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"I visited floors 1-3 and 4 and all those floors were quite and the first floor had celebrations going on and..."
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