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Clean and comfortable room on the outskirts of Midland . Staff were friendly. Hotel does have a bar and restaurant so you can eat in - limited menu choices - dinner was average. We booked room and breakfast - you get a voucher and can...More
Response from General M, Front Office Manager at Four Points by Sheraton MidlandResponded 1 week ago
Dear Valued Guest,
We are delighted to have been your chosen hotel during your recent stay in Midland. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More
Driving from Phoenix to Dallas with a dog, this limits your lodging choices. Googling enroute, I found this gem in a pretty isolated area.
Two things really stood out as exceptional:
- the king size bed was truly amazing; a great night’s sleep; 5 star...More
Thank Libba B
Response from General M, Manager at Four Points by Sheraton MidlandResponded 16 August 2018
Dear Libba B,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Four Points by Sheraton Midland.
It is always encouraging to hear positive feedback, particularly when it comes...More
This hotel is not cheap in fact it is expensive so why no staff??
Had to wait 15 mins to get a menu and for my order of a bowl of fruit and a coffee.. staff very un helpful..
At 350 bucks a night you...More
Response from Daniel B, General Manager at Four Points by Sheraton MidlandResponded 30 June 2018
Thank you for taking the time to share your experience on your recent stay. I apologize that had failed to meet your expectations. I have shared your review with my Food & Beverage staff as we use your valuable feedback to improve our service. We...More
Excellent hotel for a one night stop over lobby is funky the rooms were large and well equipped with amenities. Staff were helpful and the in hotel restaurant had good customer service. The only things that prevents this hotel from being perfect. 1. The shower...More
Was charged for it
When tried to check in clerk said she had no record of reservation and all rooms were full
We were directed to nearby hotel
Subsequently received receipt for room charge
Would recommend any chain
Other than Sheraton
Response from Daniel B, Manager at Four Points by Sheraton MidlandResponded 29 May 2018
Thank you for taking the time to share your experience. I apologize for the issue experienced during Check-In. While the circumstance was unfortunate, I assure you this was an isolated experience.
We sure hope to earn your business in the future.
Perfectly situated halfway between Fort Worth and El Paso, Four Points by Sheraton Midland is just 5 miles from both downtown Midland and Midland International Airport (MAF). Take advantage of our convenient ...Morelocation and experience everything the Permian Basin has to offer such as the Museum of the Southwest, Yucca Theatre, and Security Bank Ballpark. We look forward to serving you at our brand-new Starwood Property. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.