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All reviewsstayed herestay there againfront deskheated poollarge flat screen tvstove topfull size fridgenight's sleepother guestsroom was cleana great place to stayother hotelswafflesmooredishwasherlobbyheb
Watch the rates! Don't check out "early" or you will be gouged. At checkout was told an invoice would be emailed. It wasn't. When I pulled it up on the Marriott website, the quote had gone from $240 (which I thought was ridiculous for a...More
Response from MorganA1044, General Manager at TownePlace Suites MidlandResponded 1 week ago
I’d like to apologize for the misunderstanding that has taken place and try to clear things up for you; your stay was originally booked for 2 nights with each night having a different rate. The first night’s rate was $296.65+tax the second $126.65+tax;...More
I would not recommend this property unless you get different staff members to deal with or if you’re not used to Marriott standards. Coming from someone who has worked in hospitality before (years ago, but I’m sure STANDARDS have not changed), I would NEVER stay...More
Response from Morgan A, General Manager at TownePlace Suites MidlandResponded 1 August 2018
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in...More
Our Company Johnston Industries reserved rooms there since 01/01/2018 and was a great experience for our employees. From the GM Courtney Moore and every single employee in the front desk, housekeeper, Lobby Breakfast and Dinner employee, laundry etc. Great hotel to stay. Thanks all of...More
Response from Courtney M, General Manager at TownePlace Suites MidlandResponded 4 June 2018
Thank you so much for taking the time to review our hotel, we are pleased you had such a pleasant experience; it was a pleasure working with you!
Clean and quiet, moderately priced on weekends (weekday prices are ridiculous in Midland). Location is ok and this hotel is surrounded by a dozen of other hotels and a couple of restaurants. Might be back.
Thank Ramil A
Response from Courtney M, General Manager at TownePlace Suites MidlandResponded 24 April 2018
Thank you for taking the time to review our hotel, we hope to have you as our guest again in the future.
We stayed overnight since hubby was running a half marathon in town. Check in was quick. The room was nice and comfortable. The best part for my husband and son was the pool. It is outdoors but is a heated pool so my husband loved...More
Thank veronica b
Response from Courtney M, General Manager at TownePlace Suites MidlandResponded 10 April 2018
Thank you for taking the time to review our hotel, it allows us to know what we are doing great and what we can improve on. I apologize we had ran out of fresh fruit the day you came down to breakfast, but...More