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Cleopatra Palace Hotel

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Cleopatra Palace Hotel
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2,690 Reviews from our TripAdvisor Community

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Showing 2,038: English reviews
Reviewed 2 weeks ago

Brilliant hotel, centrally placed. It is central to upmarket shops, cocktail bars and outstanding restaurants and the beach is a stones throw from the hotel. The hotel is very palatial with marble stairs and fountains. We've stayed a few times and never disappointed. We stayed b&b because there are a lot of restaurants just outside. The breakfast is extremely yummy...

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2Thank Yorkiegirlie
Sheffield, United Kingdom
Reviewed 2 weeks ago

Reception very helpful on arrival room large very clean with good views balconies very spacious. Breakfast excellent to suit all tastes dinner had lots of variety tables spotless service very good weather a bit changeable but mostly sunny for January really enjoyed ourselves hotel very impressive in side marble floors plenty of wicker seating around good bar and card players...

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2Thank Christaine M
Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

Went with the family and can safely say there was never an issue. Beautiful beach facing it and a good set of bars nearby. Surroundings are stunning and the kids (14 and 10) had great time. The Mediterranean hotel (neighbouring hotel in resort) is great for keeping them busy with football matches against other kids. Great holiday and a tip...

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1Thank Mater A
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your positive review and for sharing it here on Tripadvisor. I’m glad to read that you and all your family have enjoyed our services and facilities and I hope to have the chance to welcome you again in future visits to Tenerife. Do not hesitate to visit our web page, where you will...

Prague, Czech Republic
Reviewed 2 weeks ago

Hotel is well presented with the 'antic roman' architecture features, very spacious and airy, reception efficient and we liked the welcome drink. Our room was overlooking car park but we booked just minutes before we arrived so cannot complain. There was live music in the bar which was a bit noisy in the evening but also very nice to listen...

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1Thank Lucie H
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Lucie H, Thank you very much for your nice comments. I’m happy to know that you have enjoyed your visit and I would like to thank you for choosing us for your holidays in Tenerife. Im very glad that you can enjoy with our music, food, facilities and services, thank you very much. Nothing could please us more than...

Reviewed 2 weeks ago via mobile

The appearance of Cleopatra's Palace, the architecture, is like a palace. However... The food was poor quality at the buffet breakfast, the only meal we dared to have (only twice) and it was packed. People pushing in. (That kind of guest and that kind of hotel?) The cleaning is superficial. A search under the bed for a lost pill revealed...

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5Thank John H
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write and post such a positive and detailed review on your recent holidays at Mare Nostrum Resort. I am truly happy to know of your satisfaction with most aspects of our service and facilities. I´m very sorry to know that your stay has been so below your expectations. Believe...

Northumberland National Park, United Kingdom
Reviewed 3 weeks ago via mobile

Just returned 3 days ago from fabulous week at Cleopatra. Excellent quick check in with glass of champagne then quickly taken to our seaview room on 3rd floor. Having read some reviews I was a little concerned that room would be very dated but very pleasantly surprised. Yes furniture is not modern but all was clean, large room, plenty of...

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1Thank susan2704
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Susan, Let me thank you very specially for taking the time to write such a long review and for sharing your satisfaction with us here on Tripadvisor. I’m glad to read that you have enjoyed our services and facilities, reviews like this one give us the opportunity to value all departments. Thank you very much. I hope to have...

Reviewed 3 weeks ago via mobile

My husband and I have just returned from a week at the Cleopatra Palace... (we travelled 22nd-29th January and the weather was amazing, some cloudy days but mostly around 20 degrees, just remember to pack some trousers and cardys for night as it can be quite chilly) Check in was really quick with a glass of fizz and our bags...

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2Thank Lynda C
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Lynda C, Let me thank you very specially for taking the time to write such a long review and for sharing your satisfaction with us here on Tripadvisor. Comments like yours, give us energy for continue working hard and always give the best part of us, thank you very much. I hope to have the chance to welcome you...

berkshire
Reviewed 3 weeks ago via mobile

Just come back from a 5 night break this hotel is nice but had to move room twice because of the noise it's very noisy we went to have a quiet break as my husband was not to well but we could not get much rest due to noisy inverment we got a flight home early buy a day

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5Thank flowetracy5anne
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for posting your impressions about your last stay with us. I hope you can enjoy your holidays with us. I'm very sorry for the inconvenience about the external noise, we are located in a tourist area. We will be happy to welcome you all again in future visits to Tenerife. I suggest you to...

Perth, United Kingdom
Reviewed 3 weeks ago

This hotel is an exceptional example of perfection. The staff from check-in, waiters and the chambermaids were excellent. Plenty of choice for meals both breakfast and in the evening, Chefs cooked meat and fish freshly for you to your exact liking. Plenty of sunbeds and very comfortable rooms. You wont be disappointed if you stay here

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Helpful?
2Thank CAMERON L
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Cameron, Thank you very much for your detailed and positive report. I am truly happy to know of your satisfaction with most aspects of our service and facilities, and very specially with our staff attention. I know that, together with a quality service, a warm attitude makes a big difference when staying in a hotel. I hope we will...

Royal Tunbridge Wells, United Kingdom
Reviewed 3 weeks ago via mobile

My wife and I booked a weeks holiday to celebrate our 1st wedding anniversary. The price was good for a standard room at half board. I emailed the hotel to let them know it was a special occasion and they really made an effort with our room- balloons, confetti and towels shaped like swans. I was a lovely surprise after...

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3Thank jojo_eightyfour
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Let me thank you very specially for taking the time to write such a long review and for sharing your satisfaction with us here on Tripadvisor. I´m very pleased to know that you have enjoyed most of our services and staff attention. I will make sure to pass your congratulations to all departments that you have mentioned, as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility. ... more   less 

Additional Information about Cleopatra Palace Hotel

Address: Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $167 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cleopatra Palace Hotel 4*
Number of rooms: 431
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity and Expo Hoteles so you can book your Cleopatra Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cleopatra Hotel Tenerife
Hotel Cleopatra Palace
Cleopatra Palace Tenerife
Cleopatra Palace Hotel Tenerife/Playa De Las Americas
Hotel Style:
#6 Family Hotel in Playa de las Americas
#6 On the Beach Hotel in Playa de las Americas
#6 Spa Hotel in Playa de las Americas
#9 Romantic Hotel in Playa de las Americas
#12 Luxury Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Cleopatra Palace Hotel staff and other travellers.
258 questions
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Questions? Get answers from Cleopatra Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room where the balcony catches the sun for part of the day.”
 of 5 bubbles U7144DHdavidb, 14 Feb 2017 | Read review
“Seaview room are south facing so balconies sunny”
 of 5 bubbles michaelalexander04, 11 Feb 2017 | Read review
“Rooms with pool view (facing East get sun), Noticed pool view rooms facing North No Sun! on balcony. Sea view with sun almost all day.”
 of 5 bubbles malcolmj173, 7 Feb 2017 | Read review
“Second floor overlooking pool ideal location”
 of 5 bubbles mrsmcenroe, 6 Feb 2017 | Read review
“Depends on taste some facing sea some pool top floor rooms with own splash pools on double balconies”
 of 5 bubbles christainem, 2 Feb 2017 | Read review
5 of 5