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Hotel Gala

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Hotel Gala
Hotel Gala
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1,414 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Northville
Reviewed 4 days ago NEW

I stayed at the Gala Hotel from Jan. 8 – 15, 2017. The hotel is across the street from the Atlantic Ocean. I found the hotel clean, the rooms modern and comfortable with a coat of fresh paint. I was a single traveler from the USA, however this hotel accommodates people of all backgrounds: solo travelers, couples and families as...

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2Thank Marianne B
Newton Abbot, United Kingdom
Reviewed 5 days ago NEW

This is our second visit to the Gala, and this time we opted for a Club Alexandre room. A lot better than the one we had last year. So many people on Tripadvisor have mentioned the staff rudeness. We have not experienced any of that. One problem could be in the restaurant which is completely understaffed and the poor people...

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Thank Judith T
scotland
Reviewed 1 week ago

Stayed here for a week from January 8th. The hotel is not as bad as some people make out. Hotel is spotless, rooms large and spacious, maid service exceptional, plenty shower gels and shampoo left in bathroom not that we used them we brought our own as you do, restaurant staff didn't really talk probably because they were so busy,...

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1Thank jane h
Hamburg, Germany
Reviewed 1 week ago

Should be maximum 3 star. Pillows rock hard. No conditioner. Had to request shower cap at reception. Three days had no shower gel ( 2 adults and strapping 15 yr old requires more than one tiny tube!) Tiny slab of hand soap not replaced regularly.Had to steal toilet paper from restaurant loo as not enough in room. Only one spare...

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1Thank Siobhan M
Peterborough
Reviewed 2 weeks ago

The Hotel was clean. Well appointed for things to go and look at and do . Evening entertainment was pretty good too. The meals were the only trouble we had. Everything, apart from an omelette or fried egg with tour breakfast, was either tepid or stone cold. Not one hot meal was HOT!!! We also had to pay for every...

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Thank Eleanor C
Omagh, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at the Hotel Gala from 19th Dec 16 till 3rd Jan 17 2 adults and 2 children age 9 and 12yrs I have never wrote a review so here goes.... I booked this last March and being a **** star hotel we paid a lot of money the hotel looks the part but it is honestly the worst...

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9Thank jolenemccaugherty
Nottingham
Reviewed 2 weeks ago via mobile

Reading the reviews as u do before we left to go we thought as we usually do that we would go open minded. The arrival we went to the desk cheerfully and had frienldy service. The room and bathroom was really nice on the 5th floor and side sea view (we paid for) an updated room very nice, we had...

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2Thank Browns87
Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed for a week in December at the Hotel Gala with my daughter. We had a lovely modern and contemporary twin room on the top floor - which was quiet despite the central location and the hotel being busy. Our room was cleaned every day with no shortage of clean linen and towels. The hotel has a great pool area...

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Thank Cheech2014
Bradford, United Kingdom
Reviewed 3 weeks ago

We were at the Gala from 16th-23rd Dec...through Thomson Holidays...the hotel was nice and the staff all are very polite Except Reception Manager day time..bit disappointed with rooms ..all family rooms are in under ground..and the rooms are very cold and no heater...this rooms Not good for winter..The buffet- breakfast was good, plenty of different dishes, however most of the...

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1Thank sibi45
Reviewed 3 weeks ago

The hotel appearance and cleanliness are the only reason we have given 1 star. The reception staff on arrival chatted amongst themselves, rather than attending to us with a happy welcome, as you would expect from any hotel when checking in. The room was nice, very clean and as other reviews have mentioned, room service was daily. The food was...

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2Thank Barry-Ang W

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Gala

Address: Avda Arquitecto Gomez Cuesta, 3, 38650 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $150 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Gala 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
Gala Tenerife Hotel
Hotel Gala Tenerife/Playa De Las Americas
Gala Hotel Tenerife
Hotel Style:
#11 Spa Hotel in Playa de las Americas
#21 Luxury Hotel in Playa de las Americas
#23 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Gala staff and other travellers.
92 questions
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England, United Kingdom
Norwich, United Kingdom
1 month ago
over a year ago
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3 months ago

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Questions? Get answers from Hotel Gala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor for the room the better”
 of 5 bubbles MarianneB556, 20 Jan 2017 | Read review
“Don't take a room on floor 0 no view”
 of 5 bubbles janeh219, 16 Jan 2017 | Read review
“book a different hotel!”
 of 5 bubbles siobhanm629, 13 Jan 2017 | Read review
“rooms away from the pool area and bar are best option. Far quieter”
 of 5 bubbles eleanorc863, 10 Jan 2017 | Read review
“Do not choose underground rooms during winter which is very cold..no heater”
 of 5 bubbles sibi45, 31 Dec 2016 | Read review
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