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H10 Las Palmeras

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H10 Las Palmeras
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3,138 Reviews from our TripAdvisor Community

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Showing 1,705: English reviews
Whitehaven, United Kingdom
Reviewed 24 September 2014 via mobile

Stayed here for one night (thankfully it was only for one night) this hotel is very old and outdated and certainly not a 4*. On arrival I was given a 2 bedroom bungalow which was very dark, tatty and old looking with woodchip wallpaper on the walls. I complained at reception and asked to be moved to another room, I...

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Helpful?
4Thank Jack and Janice B
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thanks to give us your opinion about your holiday. We want to apologize for the inconvenience you may have experienced. We are working hard to improve our services, this being the reason your feedbacks are so important for us. Naturally, We are disappointed to learn of you rating your stay so poorly. All of us here at H10...

Livingston, United Kingdom
Reviewed 23 September 2014

Just came back from my 1 week stay. On checking in, first impression was a good one as the staff was polite and very helpful. We were checked in to a room on the ground floor facing the pool which was convenient and noise was not an issue. The room was well appointed and although it would be nice to...

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Helpful?
4Thank KC2333
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guest, Thank you very much for publishing your opinion in Tripadvisor. We are glad to know you had an ejoyable stay and you would consider to come back in the future. All you comments are very important for us, it is the only way to consider other perpectives or points of views. Looking foward to seeing you soon Regards...

Reviewed 23 September 2014

Stayed at this hotel beginning of September. Was slightly worried before arrival due to other comments on here that the hotel was outdated and old etc, even considered cancelling and booking a different hotel but I'm so glad I didn't p, the hotel was amazing! Room: clean, spacious and modern. We stayed in room 603 with sea view and it...

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Helpful?
2Thank j23456
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you very much for choosing us for your holidays. All the comments are very important for us, positives and negatives, because all of them help us to improve our services. the most importan target for us is you have enjoyed your holidays. Thank you very much again and we hope to welcome you maybe next time. Regards...

Nuneaton, United Kingdom
Reviewed 23 September 2014 via mobile

After a shaky start to 14 days holiday we had a fabulous 2 bedrooms accommodation to ourselves similar to a end terrace house x last time we was there we went half board and had a fab time x this time we went all inclusive and so much better!! Again the food was delicious and a very wide choice of...

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Helpful?
1Thank Karen P
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear Guests Thank you very much for taken time to publish your feedback We are gald to hear you have enjoyed your holidays between us. We hope to welcome you next time Regards, Ana Martín

Aberaeron, United Kingdom
Reviewed 21 September 2014

We have just returned back from H10 Las Palmeras, very pleased with our stay,helpfull,friendly staff,kept clean everywhere,we went all inclusive food was tasty,plentyfull, nice variety you could always find something to eat, theme nights were good,breakfast omelettes or pancakes were great,their bacon and sausages were not for me but some days proper sausages were there. A.I drinks were again good...

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Helpful?
4Thank Christine P
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, We thank you and appreciate the time you have taken to leave us a review. This helps us to meet our main goal; to ensure all guests have a relaxing and enjoyable holiday. It is a great pleasure to us to hear that in your case we succeeded and the hotel H10 Las Palmeras is one of the...

Motherwell
Reviewed 20 September 2014

The staff are brilliant, from reception to the domestic staff, bar staff and all the catering staff, could not have been better looked after. Hotel is clean, beds are comfy, food is superb with lots of choice (except breakfast which was just a wee bit disappointing). The pools are clean, well maintained and the location is fantastic.. The evening entertainment...

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Helpful?
Thank nana-n59
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you to give us your review about your exprience in our hotel, also we want to apologize about our the those negative comments; your feedback is very important for us, and we will take it on consideration and pass the information to the management. Apart of those points which were not well covered, we are glad to...

Ayr, United Kingdom
Reviewed 19 September 2014

Stayed here for our honeymoon for 2 weeks in September 2014. On arrival check-in was easy and efficient. Staff friendly and helpful. Our room wasn't ready but we went for lunch leaving our luggage in a secure storeroom, which was later brought to our room by the bellboy. We were all inclusive, check out the drinks to see what is...

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Helpful?
1Thank Roryboy10
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you very much for taking time to publish your comments. It is very useful for us in order to improve our services every day to cover your necessities and expectations. We are very glad you have enjoyed your honeymoon. We hope to welcome you next time and celebrate with you your wedding anniversary. Regards, Ana Martín

Reviewed 18 September 2014

Stayed 10 days end august 2014.. glad I didnt go on all the negative reviews me and my partner throughly enjoyed our stay at h10 las palmeras. Staff very friendly.room nice and cleaned daily . Took our own kettle which is nice to make cuppa when you wake up.. we stayed half board as like gettin out and about so...

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Helpful?
Thank Dawn B
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear Guests, Thank you for taking the time to complete a review of your recent stay with us on TripAdvisor. We are glad to know that you have enjoyed your holiday due to the food quality and our staff. We look forward to hearing from you further in the near future. Kindest Regards Ana Martin

Sunderland, United Kingdom
Reviewed 17 September 2014

Stayed here for 2 weeks at the end of august, was a fab hotel and great location. Was not keen on the food, there was plenty choice but it was not to my taste, mainly fish, pasta and salad, chips only every 2 days. We had a double room and the beds were massive, bit hard though, but if you...

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Helpful?
Thank april33
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear Guests, Thank you very much for taking your precious time to write in such a prestigious website like Tripadvisor. It is our pleasure to receive your positive opinion about our hotel. It is a great pleasure for us to hear you enjoyed our hotel and you are thinking in coming back . Hoping to see you again. Kindest regards...

Bradford, United Kingdom
Reviewed 16 September 2014

we stayed at the hotel for a week 1st week in September 2014 was a lovely Hotel in a very good position easy reach of everything the rooms were always clen & tidy had a fridge which was good they could do with a couple of English chanels my Hubbie like to watch TV while i get ready on a...

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Helpful?
Thank maureen s
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for taking time to publish for opinion. We are glad to know you have enjoyed your holidays and you would book again. Without any doubt, your comments will certainly help us to continue working and to put even more effort in trying to meet the needs of all our guests. Thank you once again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the centre of Playa de las Americas, just next to the sea and with direct access to the to the maritime promenade, the H10 Las Palmeras is surrounded by extensive subtropical gardens. The hotel offers comfortable rooms, delicious dining options (including the Italian a la carte restaurant, Specchio Magico), outdoor pools, a Daisy Club, a multisports court and a gym. Guests can also enjoy a full programme of daytime and evening entertainment. ... more   less 

Additional Information about H10 Las Palmeras

Address: Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $172 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Las Palmeras 4*
Number of rooms: 519
Reservation Options:
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Also Known As:
h10 Las Palmeras Hotel Playa De Las Americas
h10 Las Palmeras Resort
H10 Las Palmeras Tenerife/Playa De Las Americas
Hotel Style:
#7 Top resorts Hotel in Playa de las Americas
#11 Family Hotel in Playa de las Americas
#15 Luxury Hotel in Playa de las Americas
#16 Romantic Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from H10 Las Palmeras staff and other travellers.
384 questions
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Questions? Get answers from H10 Las Palmeras staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor and sea view worth the extra cost all the way”
 of 5 bubbles Veronique_Alegria, 17 Jan 2017 | Read review
“I had room 19, ground floor , nice and quite and a balcony that got the sun all afternoon”
 of 5 bubbles kjackson5206, 16 Jan 2017 | Read review
“Avoid being out alone after midnight.”
 of 5 bubbles 647bryc, 16 Jan 2017 | Read review
“Sea view rooms really are a must, if you want peace and quiet”
 of 5 bubbles 170steveo, 13 Jan 2017 | Read review
“Look for sea view.”
 of 5 bubbles holidaymary12345, 12 Jan 2017 | Read review
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