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Spring Hotel Vulcano

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Spring Hotel Vulcano
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2,482 Reviews from our TripAdvisor Community

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Showing 2,263: English reviews
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Hereford, United Kingdom
Reviewed yesterday NEW

Room good but tired, food fantastic staff great and general Hotel organisation very good. Will go back in 2018! Hope all the regular staff will retain their positions, when all the alterations are complete.Will be even better in 6months.

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Helpful?
1Thank cliveshepherd2
New York City, New York
Reviewed yesterday NEW

In room 282, one with an Extended Terrace with sun beds, well worth the upgrade, which included safe, slippers, bathrobe, fridge, tea and coffee making facilities replenished daily and welcome gift. All a great welcome. Staff in this hotel have been dipped in customer care , they are there to make your stay memorable, from check in t to check...

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Helpful?
Thank PatElse
Aberdeen, United Kingdom
Reviewed 5 days ago NEW

While we were there the hotel had workmen up on the 7th floor drilling all day long and then throwing the debris down the lift shaft. The whole hotel vibrated with the noise. By the end of our holiday the hotel was down to 1 working lifto

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4Thank elspethbowie
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you for reaching out to us and sharing with us your recent experience in our Spring Hotel Vulcano. We regret hearing that your experience in our hotel turned out to be less than you expected. ). Until April 2017 we need to insure the good function of the hotel, so sometimes we may have unplanned maintenance work,...

waterlooville
Reviewed 6 days ago NEW

We have just returned from a week at the Vulcano and had a great time. Lovely helpful staff, great food and plenty of it. Nice rooms pools and bars. Entertainment each evening with 3 separate acts. Could not find anything to complain about and will return when the refurbishment is completed. It starts on 1st April. Wifi reception was good...

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Helpful?
Thank WaterloovilleOldgit
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you so much for your review. We are very happy that you had a great time staying with us and that you find us outstanding in all areas. We are working hard to improve our services and maintain that level of satisfaction. When someone gives us a positive feedback it's a great motivation to continue our work....

Leeds
Reviewed 1 week ago NEWvia mobile

I would like to say the hotel accommodation is nice. The food is lovely. The reason I only gave it 3 stars is because on Monday the 13th March my partner was pick pocketed right outside the hotel. After reporting this to reception . He asked the, receptionist why they didn't seem surprised. This is because 3 weeks ago the...

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Helpful?
Thank malhampoppy
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, We are sorry to read that you are disappointed, moreover that you were pick pocketed in front of our hotel, unfurtunatelly being pickpocketed could happen everywhere. We were sorry to see that you rated us only "average", just because this missfortune, but we strive to give quality services and we are working continuously to please everyone. Warmest regards,...

Swansea, United Kingdom
Reviewed 1 week ago

Just returned 14 days at the Vulcano Hotel. Weather was great, reached unusual 39 Deg on one day. No rain. Can't fault the staff, who were very helpful and friendly. Hotel closing for refurbishment end of March to reopen September 2017. Told that all rooms, restaurant, pool area will be redone also an infinity pool and solarium area to be...

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Helpful?
1Thank William J
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you so much for your review. We are very happy that you had a great time staying with us and that you find us outstanding in all areas. We are working hard to improve our services and maintain that level of satisfaction. When someone gives us a positive feedback it's a great motivation to continue our work....

Hereford, United Kingdom
Reviewed 1 week ago

Revisited this year in March 10 -17. As returning guests no 25% off given at check in.(no welcome back) Six of us. Floor five. Good views of sea. Food choice outstanding. Pubbing heaven start my diet. Close to shops,bars,sea front. Rooms clean and tidy. Staff great. Only down side they started drilling on top of the roof towards the end...

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Helpful?
2Thank georgina_stevenson1
Swansea, United Kingdom
Reviewed 1 week ago

From the first time we stayed here we have felt at home as soon as we arrive at reception. The friendly staff greet you like old friends and they can't do enough for you from porters to manager. Our room overlooking the pools on the 5th floor is always spotless and even the room maids look smart in their white...

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Helpful?
2Thank Sue E
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you so much for your review. We are very happy that you had a great time staying with us and that you find us outstanding in all areas. We are working hard to improve our services and maintain that level of satisfaction. When someone gives us a positive feedback it's a great motivation to continue our work....

Taunton, England, United Kingdom
Reviewed 1 week ago

I have been asked to give the feedback below on behalf of my in Laws :) Just back home from out usual 3 week Volcano holiday,, Excellent food, accommodation & entertainment With such good staff, we had a carefree holiday,and looking forward to staying again in October,, Regards John & Jean ,, Somerset

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Helpful?
Thank Tim J
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you so much for your review. We are very happy that you had a great time staying with us and that you find us outstanding in all areas. We are working hard to improve our services and maintain that level of satisfaction. When someone gives us a positive feedback it's a great motivation to continue our work....

Erskine, United Kingdom
Reviewed 2 weeks ago

We arrived back yesterday 12th March from the Volcano Hotel and we were very happy with this superb hotel. Everything about it from the food,staff,pool,entertainment and accommodation was first class. The hotel is closing soon for refurbishment but we can't wait to get back to see the results. Also the location of this hotel is perfect for shops restaurants and...

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Helpful?
1Thank jim w
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you so much for your review. We are very happy that you had a great time staying with us and that you find us outstanding in all areas. We are working hard to improve our services and maintain that level of satisfaction. When someone gives us a positive feedback it's a great motivation to continue our work....

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Internet
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Spring Hotel Vulcano is strategically placed in the nicest part of Playa de las Americas. Next to the beach, the best shopping and entertainment area and 1 km from an 18-hole golf course Las Americas. ... more   less 

Additional Information about Spring Hotel Vulcano

Address: Avda Antonio Dominguez Alfonso 8, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $184 - $753 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Spring Hotel Vulcano 4*
Number of rooms: 371
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Also Known As:
Hotel Vulcano Tenerife
Vulcano Hotel Tenerife
Hotel Tenerife Volcano
Vulcano Tenerife
Spring Hotel Vulcano Tenerife/Playa De Las Americas
Hotel Style:
#3 Green Hotel in Playa de las Americas
#4 Top resorts Hotel in Playa de las Americas
#11 Romantic Hotel in Playa de las Americas
#12 Luxury Hotel in Playa de las Americas
#15 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Spring Hotel Vulcano staff and other travellers.
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Questions? Get answers from Spring Hotel Vulcano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor pool view.”
 of 5 bubbles cliveshepherd2, 26 Mar 2017 | Read review
“Best rooms have a pool view”
 of 5 bubbles WaterloovilleOldgit, 21 Mar 2017 | Read review
“Upper floors have best views- 7 floors in Hotel”
 of 5 bubbles WilliamJ299, 20 Mar 2017 | Read review
“We find the 5th floor overlooking the pools is perfect as we can see the sea too. Sunsets are beautiful from there.”
 of 5 bubbles 852suee, 15 Mar 2017 | Read review
“Ask before you travel”
 of 5 bubbles skiptotravel, 11 Mar 2017 | Read review
5 of 5