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Mediterranean Palace Hotel

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Avda De Las Americas S/N, 38660 Playa de las Americas, Arona, Tenerife Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2376)
360
Panoramas (34)
Room & Suite (462)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 60 hotels in Playa de las Americas
Location
Cleanliness
Service
Value
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Game room
Entertainment staff
Evening entertainment
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish
3825Reviews629Q+A100Room tips
Traveller rating
  • 1,176
  • 1,358
  • 800
  • 283
  • 208
Time of year
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Popular mentions
Jess wrote a review Jan 2021
England, United Kingdom34 contributions68 helpful votes
We had a fab stay at this hotel however we feel it could have been better for what we paid. The location is perfect with direct access to the beach from the pool area, but also direct access to the shops from the hotel reception. Massive pool - but freezing! It was extra hot when we visited so maybe that contributed to it feeling extra cold! The room in our opinion was quite dated. Which we don’t mind at all, but have paid much less in other canary hotels for a similar room quality and style. We noticed large inflatables for children on a couple of days which I’m sure ours would have loved. However we went as a couple on this occasion so can’t comment on what was available for children! The hotel looks spectacular from the outside as do the communal areas. We were able to use the pool and jacuzzi at the hotel next door which looked even more spectacular! But no chance of getting a sunbed there on any of the days we stayed!
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Date of stay: May 2020Trip type: Travelled as a couple
3 Helpful votes
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Response from Alejandro Crespo, Director General at Mediterranean Palace Hotel
Responded 30 Aug 2021
Dear Jess, Thank you very much for your nice words and high rating. I am happy to know that you have enjoyed your stay with us. I hope we will be able to welcome you again soon in the near future. Warmest regards,
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Geoff U wrote a review Nov 2020
1 contribution2 helpful votes
Not actually a review of the facilities or the hotel but more a review of the bad communication on the part of the hotel, I had a few days booked in December 4-7 which were cancelled by the hotel with no explanation, I emailed to ask why my room was cancelled and have still not had a response, I would hate anyone to have their stay cancelled without checking their emails so please if you have made a booking please check your emails before arriving. 2* only based on communication I'm sure the hotel is worthy of a better score.
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Date of stay: November 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Alejandro Crespo, Director General at Mediterranean Palace Hotel
Responded 30 Aug 2021
Dear geoffu229, Thank you very much for your comments. Please, accept our deepest apologies for any inconveniences. At this point I am sure you can imagine that it has been more than difficult to maintain our opening times due to the constantly changing Covid situation, that forced us to postpone our opening times once and again in an attempt to adapt to the occupation previsions, unexpected cancellations and closed borders. Although this is not excuse, I know that the few staff on duty worked hard to attend the big number of calls and emails regarding these cancellations, but yours must have been missed by mistake. Mare nostrum Resort will be opening its doors again next 1st September, and we will be happy to welcome you soon. Best regards,
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Claire wrote a review Oct 2020
Sheffield, United Kingdom13 contributions6 helpful votes
Would very much recommend. No complaints about this hotel, the food staff and rooms are all fantastic - especially the ongoing activities for children. Brilliant holiday, will definitely be returning.
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Date of stay: November 2019Trip type: Travelled with family
2 Helpful votes
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Megg wrote a review Sep 2020
United Kingdom12 contributions24 helpful votes
Amazing location with plenty of bars and restaurants about. Air con wasn’t very good in the room and wouldn’t recommend the WiFi as it didn’t work us. The food was ok but with lots of lovely restaurants and bars I would advise to eat at them I.e the Chinese opposite called Imperial Tai-Pan and the steakhouse next door to it! The hotel do have a happy hour on cocktails for the bar at the back of the hotel.
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Date of stay: October 2019Trip type: Travelled as a couple
2 Helpful votes
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Glenn R wrote a review Jul 2020
Dublin, Ireland30 contributions32 helpful votes
The hotel is perfectly situated. Family friendly and great for couples to. Breakfast is fantastic (dinner is nice but I never like Spain buffet dinners) Great staff and hotel lovely a little pricey for what you get in the rooms(a little dated now) but overall fantastic and have dealt great with our family's covid situation this year
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Date of stay: September 2019Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
USD 111 - USD 203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mediterranean palace tenerife, mediterranean palace hotel tenerife, hotel mediterranean palace tenerife, med palace tenerife
LOCATION
SpainCanary IslandsTenerifeAronaPlaya de las Americas
NUMBER OF ROOMS
535
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Frequently Asked Questions about Mediterranean Palace Hotel
Which popular attractions are close to Mediterranean Palace Hotel?
Nearby attractions include Piramide de Arona (0.2 km), Playa de las Vistas (0.3 km), and Parque Santiago Mini Golf (0.3 km).
What are some of the property amenities at Mediterranean Palace Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Mediterranean Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mediterranean Palace Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Mediterranean Palace Hotel?
Conveniently located restaurants include Imperial Tai-Pan, Empire Modern British Restaurant & Steak House, and Thai Botanico.
Are there opportunities to exercise at Mediterranean Palace Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mediterranean Palace Hotel have an airport shuttle?
Yes, Mediterranean Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mediterranean Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mediterranean Palace Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mediterranean Palace Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Mediterranean Palace Hotel?
Many travellers enjoy visiting Casa Fuerte (7.7 km), Mariposa (7.9 km), and La Fuente de los Tres Chorros (8.0 km).