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Ponderosa Apart Hotel

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Ponderosa Apart Hotel
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669 Reviews from our TripAdvisor Community

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There are newer reviews for Ponderosa Apart Hotel
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Showing 593: English reviews
Cardiff
Reviewed 4 weeks ago

I feel I owe the Ponderosa a decent and honest review. I read the negative reviews two weeks before departure and rung my travel agent in a panic trying to cancel! I was told in no uncertain terms that alternative accommodation wasn’t available without paying a lot more so I went ahead and hoped for the best! I was pleasantly...

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1Thank sianWCardiff
Stone, United Kingdom
Reviewed 4 weeks ago

I NEVER write bad reviews but we've tried and tried to get a response from the Ponderosa and it is never acknowledged. The Travel Agents gave us £50 compensation for a bit of a rough time, but that's not really the point We had stayed at this hotel before, in February 2014. It was such a good experience we came...

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Thank Ian C
Skegness, United Kingdom
Reviewed 5 weeks ago via mobile

Visited this place 2 yrs ago, ignored any negative comments & on the whole, had a decent holiday. Booked again & am not at all impressed. All inclusive drinks offer is now curtailed to 10 am til 10pm. Entertainmemt in hotel is virtually non existent, tv in room now has a meter & it eats money, seen cockroaches but not...

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Thank Steve M
Solihull, United Kingdom
Reviewed 3 November 2016 via mobile

Me my wife and 8yr old daughter have just come home from Tenerife after spending the worst 7 days at the ponderosa. On arriving to the hotel it looked really nice in the reception area. We checked in and was given our key to the room so off we went in the lift. I got to the room opened the...

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3Thank andyknox1977
Dunfermline, United Kingdom
Reviewed 31 October 2016 via mobile

Good hotel. Rooms very spacious. Staff helpful. Only concern was the water was turned off one morning. No one Told anyone about it. Couldn't flush toilet or have shower. Also payed for internet but couldn't stay connected for long.

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Thank juliecessford
Swansea, United Kingdom
Reviewed 29 October 2016

Nice hotel, food good and bar. Great staff, Steve the entertainer was great and welcoming.. Pool split at two levels with plenty of sun loungers. The view from my balcony was great, see all of Las Americas and the beach from the tenth floor, room 1001. Lifts worked great. All local amenities within easy reach. Will come back.

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1Thank Richard J
Wales
Reviewed 29 October 2016

Male and female aged 47 & 54 respectively in room 416 for 11 nights. This was our 4th stay in the Ponderosa and it is the only hotel we have revisited more than twice. We always stay AI despite going out almost every night as it is so close to bars/entertainment. It is perfect as it is a 2/3 min...

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1Thank pj4les
Dorset, United Kingdom
Reviewed 29 October 2016 via mobile

I don't usually write reviews but this one couldn't be ignored! After 30years of travelling on holidays at least a couple of times a year this was the worst hotel I have ever stayed in. It stinks! There was enough bugs in the bed to carry you out, I ended up sleeping on my towel on the floor which I...

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Thank HolidayMum22
Sheffield, United Kingdom
Reviewed 22 October 2016

in 40 years traveling abroad ,this was the worst,could write for a week so just a summary.crudely mended tiolet ,holes in a stained bath,lumps knocked out of doors, patio furniture that looked like they'd found it in a skip,patio door lock broken,and my favourite,...bed bugs!.an absolute dump!

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Thank Optomisma
Reviewed 18 October 2016

Plus points: Location - right at the end of the strip, the hotel is ideally located for the nightlife, restaurants and shops. Views - The majority of the rooms have a sea view. However some rooms at lower levels do not. We were on the 4th floor so our view was pretty good. Staff - we found the majority of...

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Thank Mark A

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Ponderosa Apart Hotel

Address: Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $76 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ponderosa Apart Hotel 3*
Number of rooms: 125
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Also Known As:
a Ponderosa Hotel Adeje
Ponderosa Apart Hotel Tenerife/Playa De Las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Ponderosa Apart Hotel staff and other travellers.
42 questions
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Questions? Get answers from Ponderosa Apart Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good with balconies facing two pools and in the sun most of the day.”
  • Sea view from balcony
  • view of pool from balcony
 of 5 bubbles t0msmith63, 29 Nov 2016 | Read review
“Floors 4 and above tend to have the best views and are quieter!”
 of 5 bubbles sianWCardiff, 7 Nov 2016 | Read review
“All rooms seem to have a pool view”
 of 5 bubbles J5283UTianc, 6 Nov 2016 | Read review
“never had a problem with a room in 4 visits”
 of 5 bubbles pj4les, 28 Oct 2016 | Read review
“never ever go here”
  • doors hanging off
 of 5 bubbles goddy38, 17 Oct 2016 | Read review
5 of 5
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